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Red Hat Bugzilla – Attachment 1446245 Details for
Bug 1584637
Cannot print on a shared printer
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troubleshoot file
troubleshoot.txt (text/plain), 30.79 KB, created by
antonio montagnani
on 2018-05-31 12:05:32 UTC
(
hide
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Description:
troubleshoot file
Filename:
MIME Type:
Creator:
antonio montagnani
Created:
2018-05-31 12:05:32 UTC
Size:
30.79 KB
patch
obsolete
>Page 1 (<troubleshoot.SchedulerNotRunning.SchedulerNotRunning object at 0x7fb45ef228d0>): >{'cups_connection_failure': False} >Page 2 (<troubleshoot.CheckLocalServerPublishing.CheckLocalServerPublishing object at 0x7fb45ef22400>): >{'local_server_exporting_printers': False} >Page 3 (<troubleshoot.ChoosePrinter.ChoosePrinter object at 0x7fb45ef22320>): >{'cups_dest': <cups.Dest printer (default)>, > 'cups_instance': None, > 'cups_queue': 'printer', > 'cups_queue_listed': True} >Page 4 (<troubleshoot.CheckPrinterSanity.CheckPrinterSanity object at 0x7fb45e1f30b8>): >{'cups_device_uri_scheme': 'dnssd', > 'cups_printer_dict': {'device-uri': 'dnssd://Samsung%20ML-1610%20%40%20pcdesktop1._ipp._tcp.local/cups?uuid=29a56001-6ea4-311f-5b18-bdcc144146d4', > 'printer-info': '', > 'printer-is-shared': True, > 'printer-location': '', > 'printer-make-and-model': 'Local Raw Printer', > 'printer-state': 3, > 'printer-state-message': '', > 'printer-state-reasons': ['none'], > 'printer-type': 131076, > 'printer-uri-supported': 'ipp://localhost/printers/printer'}, > 'cups_printer_remote': False, > 'is_cups_class': False, > 'local_cups_queue_attributes': {'charset-configured': 'utf-8', > 'charset-supported': ['us-ascii', 'utf-8'], > 'compression-supported': ['none'], > 'copies-default': 1, > 'copies-supported': (1, 9999), > 'cups-version': '2.2.6', > 'device-uri': 'dnssd://Samsung%20ML-1610%20%40%20pcdesktop1._ipp._tcp.local/cups?uuid=29a56001-6ea4-311f-5b18-bdcc144146d4', > 'document-format-default': 'application/octet-stream', > 'document-format-supported': ['application/msword', > 'application/octet-stream', > 'application/pclm', > 'application/pdf', > 'application/postscript', > 'application/rss+xml', > 'application/sgml', > 'application/vnd.adobe-reader-postscript', > 'application/vnd.cups-banner', > 'application/vnd.cups-brf', > 'application/vnd.cups-command', > 'application/vnd.cups-paged-brf', > 'application/vnd.cups-paged-ubrl', > 'application/vnd.cups-pdf', > 'application/vnd.cups-pdf-banner', > 'application/vnd.cups-postscript', > 'application/vnd.cups-ppd', > 'application/vnd.cups-raster', > 'application/vnd.cups-raw', > 'application/vnd.cups-ubrl', > 'application/vnd.oasis.opendocument.chart', > 'application/vnd.oasis.opendocument.database', > 'application/vnd.oasis.opendocument.formula', > 'application/vnd.oasis.opendocument.graphics', > 'application/vnd.oasis.opendocument.graphics-template', > 'application/vnd.oasis.opendocument.image', > 'application/vnd.oasis.opendocument.presentation', > 'application/vnd.oasis.opendocument.presentation-template', > 'application/vnd.oasis.opendocument.spreadsheet', > 'application/vnd.oasis.opendocument.spreadsheet-template', > 'application/vnd.oasis.opendocument.text', > 'application/vnd.oasis.opendocument.text-master', > 'application/vnd.oasis.opendocument.text-template', > 'application/vnd.oasis.opendocument.text-web', > 'application/vnd.openxmlformats-officedocument.presentationml.presentation', > 'application/vnd.openxmlformats-officedocument.presentationml.slide', > 'application/vnd.openxmlformats-officedocument.presentationml.slideshow', > 'application/vnd.openxmlformats-officedocument.presentationml.template', > 'application/vnd.openxmlformats-officedocument.spreadsheetml.sheet', > 'application/vnd.openxmlformats-officedocument.spreadsheetml.template', > 'application/vnd.openxmlformats-officedocument.wordprocessingml.document', > 'application/vnd.openxmlformats-officedocument.wordprocessingml.template', > 'application/vnd.recordare.musicxml+xml', > 'application/x-cshell', > 'application/x-csource', > 'application/x-perl', > 'application/x-shell', > 'application/x-xfig', > 'image/cgm', > 'image/emf', > 'image/gif', > 'image/jpeg', > 'image/png', > 'image/pwg-raster', > 'image/svg+xml', > 'image/tiff', > 'image/urf', > 'image/vnd.cups-brf', > 'image/vnd.cups-pdf', > 'image/vnd.cups-ubrl', > 'image/wmf', > 'image/x-alias', > 'image/x-bitmap', > 'image/x-cmx', > 'image/x-icon', > 'image/x-photocd', > 'image/x-portable-anymap', > 'image/x-portable-bitmap', > 'image/x-portable-graymap', > 'image/x-portable-pixmap', > 'image/x-sgi-rgb', > 'image/x-sun-raster', > 'image/x-xbitmap', > 'image/x-xpixmap', > 'image/x-xwindowdump', > 'text/css', > 'text/html', > 'text/plain'], > 'finishings-default': 3, > 'finishings-supported': [3], > 'generated-natural-language-supported': ['it-it'], > 'ipp-features-supported': ['subscription-object'], > 'ipp-versions-supported': ['1.0', > '1.1', > '2.0', > '2.1'], > 'ippget-event-life': 15, > 'job-cancel-after-default': 10800, > 'job-cancel-after-supported': (0, 2147483647), > 'job-creation-attributes-supported': ['copies', > 'finishings', > 'ipp-attribute-fidelity', > 'job-hold-until', > 'job-name', > 'job-priority', > 'job-sheets', > 'media', > 'media-col', > 'multiple-document-handling', > 'number-up', > 'output-bin', > 'orientation-requested', > 'page-ranges', > 'print-color-mode', > 'print-quality', > 'printer-resolution', > 'sides'], > 'job-hold-until-default': 'no-hold', > 'job-hold-until-supported': ['no-hold', > 'indefinite', > 'day-time', > 'evening', > 'night', > 'second-shift', > 'third-shift', > 'weekend'], > 'job-ids-supported': True, > 'job-k-limit': 0, > 'job-k-octets-supported': (0, 51475068), > 'job-page-limit': 0, > 'job-priority-default': 50, > 'job-priority-supported': [100], > 'job-quota-period': 0, > 'job-settable-attributes-supported': ['copies', > 'finishings', > 'job-hold-until', > 'job-name', > 'job-priority', > 'media', > 'media-col', > 'multiple-document-handling', > 'number-up', > 'output-bin', > 'orientation-requested', > 'page-ranges', > 'print-color-mode', > 'print-quality', > 'printer-resolution', > 'sides'], > 'job-sheets-default': ('none', 'none'), > 'job-sheets-supported': ['none', > 'classified', > 'confidential', > 'form', > 'secret', > 'standard', > 'topsecret', > 'unclassified'], > 'jpeg-k-octets-supported': (0, 51475068), > 'jpeg-x-dimension-supported': (0, 65535), > 'jpeg-y-dimension-supported': (1, 65535), > 'marker-change-time': 0, > 'media-col-supported': ['media-bottom-margin', > 'media-left-margin', > 'media-right-margin', > 'media-size', > 'media-source', > 'media-top-margin', > 'media-type'], > 'multiple-document-handling-supported': ['separate-documents-uncollated-copies', > 'separate-documents-collated-copies'], > 'multiple-document-jobs-supported': True, > 'multiple-operation-time-out': 300, > 'multiple-operation-time-out-action': 'process-job', > 'natural-language-configured': 'it-it', > 'notify-attributes-supported': ['printer-state-change-time', > 'notify-lease-expiration-time', > 'notify-subscriber-user-name'], > 'notify-events-default': ['job-completed'], > 'notify-events-supported': ['job-completed', > 'job-config-changed', > 'job-created', > 'job-progress', > 'job-state-changed', > 'job-stopped', > 'printer-added', > 'printer-changed', > 'printer-config-changed', > 'printer-deleted', > 'printer-finishings-changed', > 'printer-media-changed', > 'printer-modified', > 'printer-restarted', > 'printer-shutdown', > 'printer-state-changed', > 'printer-stopped', > 'server-audit', > 'server-restarted', > 'server-started', > 'server-stopped'], > 'notify-lease-duration-default': 86400, > 'notify-lease-duration-supported': (0, > 2147483647), > 'notify-max-events-supported': [100], > 'notify-pull-method-supported': ['ippget'], > 'notify-schemes-supported': ['dbus', > 'mailto', > 'rss'], > 'number-up-default': 1, > 'number-up-supported': [1, 2, 4, 6, 9, 16], > 'operations-supported': [2, > 4, > 5, > 6, > 8, > 9, > 10, > 11, > 12, > 13, > 16, > 17, > 18, > 19, > 20, > 21, > 22, > 23, > 24, > 25, > 26, > 27, > 28, > 34, > 35, > 37, > 38, > 56, > 57, > 59, > 16385, > 16386, > 16387, > 16388, > 16389, > 16390, > 16391, > 16392, > 16393, > 16394, > 16395, > 16396, > 16397, > 16398, > 16399, > 16423, > 14], > 'orientation-requested-default': None, > 'orientation-requested-supported': [3, > 4, > 5, > 6], > 'page-ranges-supported': True, > 'pdf-k-octets-supported': (0, 51475068), > 'pdf-versions-supported': ['adobe-1.2', > 'adobe-1.3', > 'adobe-1.4', > 'adobe-1.5', > 'adobe-1.6', > 'adobe-1.7', > 'iso-19005-1_2005', > 'iso-32000-1_2008', > 'pwg-5102.3'], > 'pdl-override-supported': ['attempted'], > 'print-quality-default': 4, > 'printer-config-change-date-time': '(IPP_TAG_DATE)', > 'printer-config-change-time': 1527767918, > 'printer-current-time': '(IPP_TAG_DATE)', > 'printer-dns-sd-name': None, > 'printer-error-policy': 'stop-printer', > 'printer-error-policy-supported': ['abort-job', > 'retry-current-job', > 'retry-job', > 'stop-printer'], > 'printer-geo-location': '(unknown IPP value ' > 'tag 0x12)', > 'printer-get-attributes-supported': ['document-format'], > 'printer-icons': 'http://localhost/icons/printer.png', > 'printer-info': '', > 'printer-is-accepting-jobs': True, > 'printer-is-shared': True, > 'printer-is-temporary': False, > 'printer-location': '', > 'printer-make-and-model': 'Local Raw Printer', > 'printer-more-info': 'http://localhost/printers/printer', > 'printer-name': 'printer', > 'printer-op-policy': 'default', > 'printer-op-policy-supported': ['authenticated', > 'default', > 'kerberos'], > 'printer-organization': '', > 'printer-organizational-unit': '', > 'printer-settable-attributes-supported': ['printer-geo-location', > 'printer-info', > 'printer-location', > 'printer-organization', > 'printer-organizational-unit'], > 'printer-state': 3, > 'printer-state-change-date-time': '(IPP_TAG_DATE)', > 'printer-state-change-time': 1527767918, > 'printer-state-message': '', > 'printer-state-reasons': ['none'], > 'printer-type': 131076, > 'printer-up-time': 1527767930, > 'printer-uri-supported': ['ipp://localhost/printers/printer'], > 'printer-uuid': 'urn:uuid:0c95ef14-bac4-3e83-7e03-e3e05dbe1ef1', > 'queued-job-count': 0, > 'server-is-sharing-printers': False, > 'uri-authentication-supported': ['requesting-user-name'], > 'uri-security-supported': ['none'], > 'which-jobs-supported': ['completed', > 'not-completed', > 'aborted', > 'all', > 'canceled', > 'pending', > 'pending-held', > 'processing', > 'processing-stopped']}} >Page 5 (<troubleshoot.LocalOrRemote.LocalOrRemote object at 0x7fb45ef222e8>): >{'printer_is_remote': False} >Page 6 (<troubleshoot.DeviceListed.DeviceListed object at 0x7fb45ef223c8>): >{'cups_device_dict': {'device-class': 'network', > 'device-info': 'Samsung ML-1610 @ pcdesktop1', > 'device-make-and-model': 'ML-1610'}} >Page 7 (<troubleshoot.VerifyPackages.VerifyPackages object at 0x7fb45ef0a5c0>): >{'packages_verification': {'cups': ['..?...... ' > '/etc/cups/cups-files.conf.default', > '..?...... /etc/cups/cupsd.conf.default', > '..?...... /etc/cups/snmp.conf.default', > '..?...... /usr/lib/cups/backend/dnssd', > '..?...... /usr/lib/cups/backend/ipp', > '..?...... /usr/lib/cups/backend/lpd', > 'missing /var/spool/cups/tmp ' > '(Permission denied)'], > 'foomatic': [], > 'gutenprint': [], > 'hpijs': ['package hpijs is not installed'], > 'hplip': ['..?...... /usr/lib/cups/backend/hp', > '..?...... ' > '/usr/lib/cups/backend/hpfax'], > 'system-config-printer': []}} >Page 8 (<troubleshoot.PrintTestPage.PrintTestPage object at 0x7fb45ef0a7b8>): >{'test_page_attempted': '31/mag/2018:13:59:00 +0200', > 'test_page_job_id': [29], > 'test_page_job_status': [(True, > 29, > 'printer', > 'Test Page', > 'Processing', > {'attributes-charset': 'utf-8', > 'attributes-natural-language': 'it-it', > 'date-time-at-completed': None, > 'date-time-at-creation': '(IPP_TAG_DATE)', > 'date-time-at-processing': '(IPP_TAG_DATE)', > 'document-format': 'application/vnd.cups-pdf-banner', > 'document-format-detected': 'application/vnd.cups-pdf-banner', > 'job-hold-until': 'no-hold', > 'job-id': 29, > 'job-impressions-completed': 0, > 'job-k-octets': 1, > 'job-media-progress': 0, > 'job-media-sheets-completed': 0, > 'job-more-info': 'http://localhost/jobs/29', > 'job-printer-state-message': 'La stampante non ' > 'risponde.', > 'job-printer-state-reasons': ['none'], > 'job-printer-up-time': 1527767968, > 'job-printer-uri': 'ipp://localhost/printers/printer', > 'job-priority': 50, > 'job-sheets': ['none', 'none'], > 'job-state': 5, > 'job-state-reasons': 'job-printing', > 'job-uri': 'ipp://localhost/jobs/29', > 'job-uuid': 'urn:uuid:3091c498-c8df-3784-7a68-39ad7237f937', > 'number-of-documents': 1, > 'printer-uri': 'ipp://localhost/printers/printer', > 'time-at-completed': None, > 'time-at-creation': 1527767940, > 'time-at-processing': 1527767940})], > 'test_page_successful': False} >Page 9 (<troubleshoot.PrinterStateReasons.PrinterStateReasons object at 0x7fb45ef24400>): >{'printer-state-message': 'La stampante non risponde.', > 'printer-state-reasons': ['none']} >Page 10 (<troubleshoot.Locale.Locale object at 0x7fb45ef24550>): >{'printer_page_size': None, > 'system_locale_lang': 'it_IT', > 'user_locale_ctype': 'it_IT', > 'user_locale_messages': 'it_IT'}
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