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Red Hat Bugzilla – Attachment 299305 Details for
Bug 439154
Cannot print on a Windows shared printer
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troubleshoot file
troubleshoot.txt (text/plain), 17.31 KB, created by
antonio montagnani
on 2008-03-27 11:41:01 UTC
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Description:
troubleshoot file
Filename:
MIME Type:
Creator:
antonio montagnani
Created:
2008-03-27 11:41:01 UTC
Size:
17.31 KB
patch
obsolete
>Page 1 (Scheduler not running?): >{'cups_connection_failure': False} >Page 2 (Choose printer): >{'cups_dest': <cups.Dest object at 0xa13c160>, > 'cups_instance': None, > 'cups_queue': 'LaserJet_12002', > 'cups_queue_listed': True} >Page 3 (Check printer sanity): >{'cups_device_uri_scheme': u'smb', > 'cups_printer_dict': {'device-uri': u'smb://WORKGROUP/CELERON/HPLaserJ', > 'printer-info': u'LaserJet_12002', > 'printer-is-shared': True, > 'printer-location': u'celeron', > 'printer-make-and-model': u'HP LaserJet 1200 Postscript (recommended)', > 'printer-state': 3, > 'printer-state-message': u'', > 'printer-state-reasons': [u'none'], > 'printer-type': 36932, > 'printer-uri-supported': u'ipp://localhost:631/printers/LaserJet_12002'}, > 'cups_printer_remote': 0, > 'is_cups_class': False} >Page 4 (Local or remote?): >{'printer_is_remote': False} >Page 5 (Error log checkpoint): >{'cups_server_settings': {'DefaultAuthType': 'Basic', > 'MaxLogSize': '0', > 'SystemGroup': 'sys root', > '_debug_logging': '1', > '_remote_admin': '0', > '_remote_any': '0', > '_remote_printers': '1', > '_share_printers': '0', > '_user_cancel_any': '0'}, > 'error_log_checkpoint': 56376L} >Page 6 (Print test page): >{'test_page_attempted': True, > 'test_page_job_id': [53], > 'test_page_job_status': [(True, > 53, > 'LaserJet_12002', > 'Test Page', > 'In elaborazione', > {'attributes-charset': u'utf-8', > 'attributes-natural-language': u'it-it', > 'document-format': u'application/postscript', > 'job-hold-until': u'no-hold', > 'job-id': 53, > 'job-k-octets': 17, > 'job-media-sheets-completed': 1, > 'job-more-info': u'ipp://localhost:631/jobs/53', > 'job-name': u'Test Page', > 'job-originating-host-name': u'localhost', > 'job-originating-user-name': u'root', > 'job-printer-up-time': 1206616872, > 'job-printer-uri': u'ipp://acer:631/printers/LaserJet_12002', > 'job-priority': 50, > 'job-sheets': [u'none', u'none'], > 'job-state': 5, > 'job-state-reasons': u'job-printing', > 'job-uri': u'ipp://localhost:631/jobs/53', > 'job-uuid': u'urn:uuid:bfc2bfdd-5ea5-3c17-617a-b7d4b104185b', > 'printer-uri': u'ipp://localhost/printers/LaserJet_12002', > 'time-at-completed': None, > 'time-at-creation': 1206616865, > 'time-at-processing': 1206616865})], > 'test_page_successful': False} >Page 7 (Error log fetch): >{'error_log': ['D [27/Mar/2008:12:21:01 +0100] cupsdAcceptClient: skipping getpeercon()', > 'D [27/Mar/2008:12:21:01 +0100] cupsdAcceptClient: 12 from localhost (Domain)', > 'D [27/Mar/2008:12:21:01 +0100] cupsdCloseClient: 9', > 'D [27/Mar/2008:12:21:01 +0100] cupsdReadClient: 12 POST / HTTP/1.1', > 'D [27/Mar/2008:12:21:01 +0100] cupsdAuthorize: No authentication data provided.', > 'D [27/Mar/2008:12:21:01 +0100] Get-Jobs ipp://localhost/jobs/', > 'D [27/Mar/2008:12:21:01 +0100] cupsdProcessIPPRequest: 12 status_code=0 (successful-ok)', > 'D [27/Mar/2008:12:21:01 +0100] cupsdAcceptClient: skipping getpeercon()', > 'D [27/Mar/2008:12:21:01 +0100] cupsdAcceptClient: 9 from localhost (Domain)', > 'D [27/Mar/2008:12:21:01 +0100] cupsdCloseClient: 12', > 'D [27/Mar/2008:12:21:01 +0100] cupsdReadClient: 9 POST / HTTP/1.1', > 'D [27/Mar/2008:12:21:01 +0100] cupsdAuthorize: No authentication data provided.', > 'D [27/Mar/2008:12:21:01 +0100] Create-Printer-Subscription /', > 'D [27/Mar/2008:12:21:01 +0100] cupsdCreateSubscription(con=0xb81c0138(9), uri="/")', > 'D [27/Mar/2008:12:21:01 +0100] pullmethod="ippget"', > 'D [27/Mar/2008:12:21:01 +0100] notify-lease-duration=86400', > 'D [27/Mar/2008:12:21:01 +0100] notify-time-interval=0', > 'D [27/Mar/2008:12:21:01 +0100] cupsdAddSubscription(mask=17800, dest=(nil)(), job=(nil)(0), uri="(null)")', > 'D [27/Mar/2008:12:21:01 +0100] Added subscription 8 for server', > 'I [27/Mar/2008:12:21:01 +0100] Saving subscriptions.conf...', > 'D [27/Mar/2008:12:21:01 +0100] cupsdProcessIPPRequest: 9 status_code=0 (successful-ok)', > 'D [27/Mar/2008:12:21:01 +0100] cupsdCloseClient: 9', > 'D [27/Mar/2008:12:21:02 +0100] cupsdAcceptClient: skipping getpeercon()', > 'D [27/Mar/2008:12:21:02 +0100] cupsdAcceptClient: 9 from localhost (Domain)', > 'D [27/Mar/2008:12:21:02 +0100] cupsdReadClient: 9 POST / HTTP/1.1', > 'D [27/Mar/2008:12:21:02 +0100] cupsdAuthorize: No authentication data provided.', > 'D [27/Mar/2008:12:21:02 +0100] Get-Notifications /', > 'D [27/Mar/2008:12:21:02 +0100] cupsdIsAuthorized: requesting-user-name="root"', > 'D [27/Mar/2008:12:21:02 +0100] cupsdProcessIPPRequest: 9 status_code=0 (successful-ok)', > 'D [27/Mar/2008:12:21:02 +0100] cupsdCloseClient: 9', > 'D [27/Mar/2008:12:21:05 +0100] cupsdAcceptClient: skipping getpeercon()', > 'D [27/Mar/2008:12:21:05 +0100] cupsdAcceptClient: 9 from localhost (Domain)', > 'D [27/Mar/2008:12:21:05 +0100] cupsdReadClient: 9 POST /printers/LaserJet_12002 HTTP/1.1', > 'D [27/Mar/2008:12:21:05 +0100] cupsdAuthorize: No authentication data provided.', > 'D [27/Mar/2008:12:21:05 +0100] Print-Job ipp://localhost/printers/LaserJet_12002', > 'D [27/Mar/2008:12:21:05 +0100] add_job: setting context of job to UNKNOWN SL', > 'D [27/Mar/2008:12:21:05 +0100] add_job: requesting-user-name="root"', > 'D [27/Mar/2008:12:21:05 +0100] Adding default job-sheets values "none,none"...', > 'I [27/Mar/2008:12:21:05 +0100] [Job 53] Adding start banner page "none".', > 'I [27/Mar/2008:12:21:05 +0100] Saving subscriptions.conf...', > 'I [27/Mar/2008:12:21:05 +0100] [Job 53] Adding job file of type application/postscript.', > 'I [27/Mar/2008:12:21:05 +0100] [Job 53] Adding end banner page "none".', > 'I [27/Mar/2008:12:21:05 +0100] [Job 53] Queued on "LaserJet_12002" by "root".', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] hold_until = 0', > 'I [27/Mar/2008:12:21:05 +0100] Saving subscriptions.conf...', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] job-sheets=none,none', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] banner_page = 0', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] argv[0]="LaserJet_12002"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] argv[1]="53"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] argv[2]="root"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] argv[3]="Test Page"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] argv[4]="1"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] argv[5]="job-uuid=urn:uuid:bfc2bfdd-5ea5-3c17-617a-b7d4b104185b"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] argv[6]="/var/spool/cups/d00053-001"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[0]="CUPS_CACHEDIR=/var/cache/cups"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[1]="CUPS_DATADIR=/usr/share/cups"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[2]="CUPS_DOCROOT=/usr/share/cups/www"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[6]="CUPS_SERVERROOT=/etc/cups"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[7]="CUPS_STATEDIR=/var/run/cups"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[8]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[9]="SERVER_ADMIN=root@acer"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[10]="SOFTWARE=CUPS/1.3.6"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[11]="TMPDIR=/var/spool/cups/tmp"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[12]="USER=root"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[13]="CUPS_SERVER=/var/run/cups/cups.sock"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[14]="CUPS_ENCRYPTION=IfRequested"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[15]="IPP_PORT=631"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[16]="CHARSET=utf-8"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[17]="LANG=it_IT.UTF8"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[18]="PPD=/etc/cups/ppd/LaserJet_12002.ppd"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[19]="RIP_MAX_CACHE=8m"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[20]="CONTENT_TYPE=application/postscript"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[21]="DEVICE_URI=smb://WORKGROUP/CELERON/HPLaserJ"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[22]="PRINTER=LaserJet_12002"', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] envp[23]="FINAL_CONTENT_TYPE=application/vnd.cups-postscript"', > 'I [27/Mar/2008:12:21:05 +0100] [Job 53] Started filter /usr/lib/cups/filter/pstops (PID 17631)', > 'I [27/Mar/2008:12:21:05 +0100] [Job 53] Started backend /usr/lib/cups/backend/smb (PID 17632)', > 'I [27/Mar/2008:12:21:05 +0100] Saving subscriptions.conf...', > 'D [27/Mar/2008:12:21:05 +0100] cupsdProcessIPPRequest: 9 status_code=0 (successful-ok)', > 'D [27/Mar/2008:12:21:05 +0100] cupsdAcceptClient: skipping getpeercon()', > 'D [27/Mar/2008:12:21:05 +0100] cupsdAcceptClient: 12 from localhost (Domain)', > 'D [27/Mar/2008:12:21:05 +0100] cupsdReadClient: 12 POST / HTTP/1.1', > 'D [27/Mar/2008:12:21:05 +0100] cupsdAuthorize: No authentication data provided.', > 'D [27/Mar/2008:12:21:05 +0100] Get-Jobs ipp://localhost/jobs/', > 'D [27/Mar/2008:12:21:05 +0100] cupsdProcessIPPRequest: 12 status_code=0 (successful-ok)', > 'D [27/Mar/2008:12:21:05 +0100] cupsdReadClient: 12 POST / HTTP/1.1', > 'D [27/Mar/2008:12:21:05 +0100] cupsdAuthorize: No authentication data provided.', > 'D [27/Mar/2008:12:21:05 +0100] CUPS-Get-Printers', > 'D [27/Mar/2008:12:21:05 +0100] cupsdProcessIPPRequest: 12 status_code=0 (successful-ok)', > 'D [27/Mar/2008:12:21:05 +0100] cupsdCloseClient: 9', > 'D [27/Mar/2008:12:21:05 +0100] cupsdCloseClient: 12', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] Page = 595x842; 12,12 to 583,829', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] slow_collate=0, slow_duplex=0, slow_order=0', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] Before copy_comments - %!PS-Adobe-3.0', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] %!PS-Adobe-3.0', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] %%BoundingBox: 0 0 612 792', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] %%Pages: 1', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] %%LanguageLevel: 1', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] %%DocumentData: Clean7Bit', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] %%DocumentSuppliedResources: procset testprint/1.3', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] %%DocumentNeededResources: font Helvetica Helvetica-Bold Times-Roman', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] %%Creator: Michael Sweet, Apple Inc.', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] %%CreationDate: D:20070606214000+0500', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] %%Title: Test Page', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] %%EndComments', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] Before copy_prolog - %%BeginProlog', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] Before copy_setup - %%Page: 1 1', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] Before page loop - %%Page: 1 1', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] Copying page 1...', > 'I [27/Mar/2008:12:21:05 +0100] Saving subscriptions.conf...', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] pagew = 571.0, pagel = 817.4', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] bboxx = 0, bboxy = 0, bboxw = 595, bboxl = 842', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] PageLeft = 12.0, PageRight = 583.0', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] PageTop = 829.4, PageBottom = 12.0', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] PageWidth = 595.0, PageLength = 842.0', > 'D [27/Mar/2008:12:21:05 +0100] [Job 53] Wrote 1 pages...', > 'D [27/Mar/2008:12:21:05 +0100] PID 17631 (/usr/lib/cups/filter/pstops) exited with no errors.', > 'D [27/Mar/2008:12:21:05 +0100] cupsdAcceptClient: skipping getpeercon()', > 'D [27/Mar/2008:12:21:05 +0100] cupsdAcceptClient: 9 from localhost (Domain)', > 'D [27/Mar/2008:12:21:05 +0100] cupsdReadClient: 9 POST / HTTP/1.1', > 'D [27/Mar/2008:12:21:05 +0100] cupsdAuthorize: No authentication data provided.', > 'D [27/Mar/2008:12:21:05 +0100] Get-Notifications /', > 'D [27/Mar/2008:12:21:05 +0100] cupsdIsAuthorized: requesting-user-name="root"', > 'D [27/Mar/2008:12:21:05 +0100] cupsdProcessIPPRequest: 9 status_code=0 (successful-ok)', > 'D [27/Mar/2008:12:21:05 +0100] cupsdCloseClient: 9', > 'D [27/Mar/2008:12:21:10 +0100] cupsdAcceptClient: skipping getpeercon()', > 'D [27/Mar/2008:12:21:10 +0100] cupsdAcceptClient: 9 from localhost (Domain)', > 'D [27/Mar/2008:12:21:10 +0100] cupsdReadClient: 9 POST / HTTP/1.1', > 'D [27/Mar/2008:12:21:10 +0100] cupsdAuthorize: No authentication data provided.', > 'D [27/Mar/2008:12:21:10 +0100] Get-Jobs ipp://localhost/jobs/', > 'D [27/Mar/2008:12:21:10 +0100] cupsdProcessIPPRequest: 9 status_code=0 (successful-ok)', > 'D [27/Mar/2008:12:21:10 +0100] cupsdReadClient: 9 POST / HTTP/1.1', > 'D [27/Mar/2008:12:21:10 +0100] cupsdAuthorize: No authentication data provided.', > 'D [27/Mar/2008:12:21:10 +0100] CUPS-Get-Printers', > 'D [27/Mar/2008:12:21:10 +0100] cupsdProcessIPPRequest: 9 status_code=0 (successful-ok)', > 'D [27/Mar/2008:12:21:10 +0100] cupsdCloseClient: 9', > 'D [27/Mar/2008:12:21:12 +0100] cupsdAcceptClient: skipping getpeercon()', > 'D [27/Mar/2008:12:21:12 +0100] cupsdAcceptClient: 9 from localhost (Domain)', > 'D [27/Mar/2008:12:21:12 +0100] cupsdReadClient: 9 POST / HTTP/1.1', > 'D [27/Mar/2008:12:21:12 +0100] cupsdAuthorize: No authentication data provided.', > 'D [27/Mar/2008:12:21:12 +0100] Get-Job-Attributes ipp://localhost/jobs/53', > 'D [27/Mar/2008:12:21:12 +0100] cupsdProcessIPPRequest: 9 status_code=0 (successful-ok)', > 'D [27/Mar/2008:12:21:12 +0100] cupsdAcceptClient: skipping getpeercon()', > 'D [27/Mar/2008:12:21:12 +0100] cupsdAcceptClient: 12 from localhost (Domain)', > 'D [27/Mar/2008:12:21:12 +0100] cupsdCloseClient: 9', > 'D [27/Mar/2008:12:21:12 +0100] cupsdReadClient: 12 POST / HTTP/1.1', > 'D [27/Mar/2008:12:21:12 +0100] cupsdAuthorize: No authentication data provided.', > 'D [27/Mar/2008:12:21:12 +0100] Cancel-Subscription /', > 'D [27/Mar/2008:12:21:12 +0100] cupsdIsAuthorized: requesting-user-name="root"', > 'I [27/Mar/2008:12:21:12 +0100] Saving subscriptions.conf...', > 'D [27/Mar/2008:12:21:12 +0100] cupsdProcessIPPRequest: 12 status_code=0 (successful-ok)', > 'D [27/Mar/2008:12:21:12 +0100] cupsdAcceptClient: skipping getpeercon()', > 'D [27/Mar/2008:12:21:12 +0100] cupsdAcceptClient: 9 from localhost (Domain)', > 'D [27/Mar/2008:12:21:12 +0100] cupsdCloseClient: 12', > 'D [27/Mar/2008:12:21:12 +0100] cupsdReadClient: 9 GET /admin/log/error_log HTTP/1.1', > 'D [27/Mar/2008:12:21:12 +0100] cupsdAuthorize: No authentication data provided.']}
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