Login
[x]
Log in using an account from:
Fedora Account System
Red Hat Associate
Red Hat Customer
Or login using a Red Hat Bugzilla account
Forgot Password
Login:
Hide Forgot
Create an Account
Red Hat Bugzilla – Attachment 704573 Details for
Bug 917333
I cannot print from application (Test page is o.k.)
[?]
New
Simple Search
Advanced Search
My Links
Browse
Requests
Reports
Current State
Search
Tabular reports
Graphical reports
Duplicates
Other Reports
User Changes
Plotly Reports
Bug Status
Bug Severity
Non-Defaults
|
Product Dashboard
Help
Page Help!
Bug Writing Guidelines
What's new
Browser Support Policy
5.0.4.rh83 Release notes
FAQ
Guides index
User guide
Web Services
Contact
Legal
This site requires JavaScript to be enabled to function correctly, please enable it.
troubleshoot file
troubleshoot.txt (text/plain), 27.49 KB, created by
antonio montagnani
on 2013-03-03 15:44:30 UTC
(
hide
)
Description:
troubleshoot file
Filename:
MIME Type:
Creator:
antonio montagnani
Created:
2013-03-03 15:44:30 UTC
Size:
27.49 KB
patch
obsolete
>Page 1 (Scheduler not running?): >{'cups_connection_failure': False} >Page 2 (Choose printer): >{'cups_dest': <cups.Dest Samsung-ML-1610 (default)>, > 'cups_instance': None, > 'cups_queue': 'Samsung-ML-1610', > 'cups_queue_listed': True} >Page 3 (Check printer sanity): >{'cups_device_uri_scheme': u'usb', > 'cups_printer_dict': {'device-uri': u'usb://Samsung/ML-1610?serial=3921BRJL304582..', > 'printer-info': u'Samsung ML-1610', > 'printer-is-shared': True, > 'printer-location': u'pcdesktop', > 'printer-make-and-model': u'Samsung ML-1610 Foomatic/gdi', > 'printer-state': 4, > 'printer-state-message': u'Sending data to printer.', > 'printer-state-reasons': [u'none'], > 'printer-type': 8523780, > 'printer-uri-supported': u'ipp://localhost:631/printers/Samsung-ML-1610'}, > 'cups_printer_remote': False, > 'is_cups_class': False, > 'local_cups_queue_attributes': {'charset-configured': u'utf-8', > 'charset-supported': [u'us-ascii', u'utf-8'], > 'color-supported': False, > 'compression-supported': [u'none', u'gzip'], > 'copies-default': 1, > 'copies-supported': (1, 9999), > 'cups-version': u'1.5.4', > 'device-uri': u'usb://Samsung/ML-1610?serial=3921BRJL304582..', > 'document-format-default': u'application/octet-stream', > 'document-format-supported': [u'application/octet-stream', > u'application/pdf', > u'application/postscript', > u'application/vnd.cups-banner', > u'application/vnd.cups-command', > u'application/vnd.cups-pdf', > u'application/vnd.cups-postscript', > u'application/vnd.cups-raw', > u'application/x-cshell', > u'application/x-csource', > u'application/x-perl', > u'application/x-shell', > u'image/gif', > u'image/jpeg', > u'image/png', > u'image/tiff', > u'image/x-bitmap', > u'image/x-photocd', > u'image/x-portable-anymap', > u'image/x-portable-bitmap', > u'image/x-portable-graymap', > u'image/x-portable-pixmap', > u'image/x-sgi-rgb', > u'image/x-sun-raster', > u'image/x-xbitmap', > u'image/x-xpixmap', > u'text/css', > u'text/html', > u'text/plain'], > 'finishings-default': 3, > 'finishings-supported': [3], > 'generated-natural-language-supported': [u'it-it'], > 'ipp-versions-supported': [u'1.0', > u'1.1', > u'2.0', > u'2.1'], > 'ippget-event-life': 15, > 'job-creation-attributes-supported': [u'copies', > u'finishings', > u'ipp-attribute-fidelity', > u'job-hold-until', > u'job-name', > u'job-priority', > u'job-sheets', > u'media', > u'media-col', > u'multiple-document-handling', > u'number-up', > u'output-bin', > u'output-mode', > u'orientation-requested', > u'page-ranges', > u'print-quality', > u'printer-resolution', > u'sides'], > 'job-hold-until-default': u'no-hold', > 'job-hold-until-supported': [u'no-hold', > u'indefinite', > u'day-time', > u'evening', > u'night', > u'second-shift', > u'third-shift', > u'weekend'], > 'job-ids-supported': True, > 'job-k-limit': 0, > 'job-k-octets-supported': (0, 51475068), > 'job-page-limit': 0, > 'job-priority-default': 50, > 'job-priority-supported': [100], > 'job-quota-period': 0, > 'job-settable-attributes-supported': [u'copies', > u'finishings', > u'job-hold-until', > u'job-name', > u'job-priority', > u'media', > u'media-col', > u'multiple-document-handling', > u'number-up', > u'output-bin', > u'output-mode', > u'orientation-requested', > u'page-ranges', > u'print-quality', > u'printer-resolution', > u'sides'], > 'job-sheets-default': (u'none', u'none'), > 'job-sheets-supported': [u'none', > u'classified', > u'confidential', > u'secret', > u'standard', > u'topsecret', > u'unclassified'], > 'jpeg-k-octets-supported': (0, 51475068), > 'jpeg-x-dimension-supported': (0, 65535), > 'jpeg-y-dimension-supported': (1, 65535), > 'marker-change-time': 0, > 'media-bottom-margin-supported': [1270], > 'media-col-supported': [u'media-bottom-margin', > u'media-left-margin', > u'media-right-margin', > u'media-size', > u'media-source', > u'media-top-margin', > u'media-type'], > 'media-default': u'iso_a4_210x297mm', > 'media-left-margin-supported': [635], > 'media-right-margin-supported': [635], > 'media-supported': [u'na_letter_8.5x11in', > u'iso_a4_210x297mm', > u'iso_a5_148x210mm', > u'iso_a6_105x148mm', > u'om_b5-jis_182.74x256.47mm', > u'na_number-10_4.125x9.5in', > u'om_env-b5_175.68x249.77mm', > u'iso_c5_162x229mm', > u'iso_c6_114x162mm', > u'iso_dl_110x220mm', > u'na_monarch_3.875x7.5in', > u'na_executive_7.25x10.5in', > u'om_folio_210x330mm', > u'na_legal_8.5x14in'], > 'media-top-margin-supported': [1270], > 'media-type-supported': [u'normal', > u'bond', > u'cardstock', > u'colored', > u'envelope', > u'labels', > u'stationery-preprinted', > u'transparency'], > 'multiple-document-handling-supported': [u'separate-documents-uncollated-copies', > u'separate-documents-collated-copies'], > 'multiple-document-jobs-supported': True, > 'multiple-operation-time-out': 300, > 'natural-language-configured': u'it-it', > 'notify-attributes-supported': [u'printer-state-change-time', > u'notify-lease-expiration-time', > u'notify-subscriber-user-name'], > 'notify-events-default': [u'job-completed'], > 'notify-events-supported': [u'job-completed', > u'job-config-changed', > u'job-created', > u'job-progress', > u'job-state-changed', > u'job-stopped', > u'printer-added', > u'printer-changed', > u'printer-config-changed', > u'printer-deleted', > u'printer-finishings-changed', > u'printer-media-changed', > u'printer-modified', > u'printer-restarted', > u'printer-shutdown', > u'printer-state-changed', > u'printer-stopped', > u'server-audit', > u'server-restarted', > u'server-started', > u'server-stopped'], > 'notify-lease-duration-default': 86400, > 'notify-lease-duration-supported': (0, > 2147483647), > 'notify-max-events-supported': [100], > 'notify-pull-method-supported': [u'ippget'], > 'notify-schemes-supported': [u'dbus', > u'mailto', > u'rss'], > 'number-up-default': 1, > 'number-up-supported': [1, 2, 4, 6, 9, 16], > 'operations-supported': [2, > 4, > 5, > 6, > 8, > 9, > 10, > 11, > 12, > 13, > 14, > 16, > 17, > 18, > 19, > 20, > 21, > 22, > 23, > 24, > 25, > 26, > 27, > 28, > 34, > 35, > 37, > 38, > 56, > 57, > 59, > 16385, > 16386, > 16387, > 16388, > 16389, > 16390, > 16391, > 16392, > 16393, > 16394, > 16395, > 16396, > 16397, > 16398, > 16399, > 16423], > 'orientation-requested-default': None, > 'orientation-requested-supported': [3, > 4, > 5, > 6], > 'output-bin-default': u'face-down', > 'output-bin-supported': [u'face-down'], > 'output-mode-default': u'monochrome', > 'output-mode-supported': [u'monochrome'], > 'page-ranges-supported': True, > 'pages-per-minute': 1, > 'pdf-k-octets-supported': (0, 51475068), > 'pdf-versions-supported': [u'adobe-1.2', > u'adobe-1.3', > u'adobe-1.4', > u'adobe-1.5', > u'adobe-1.6', > u'adobe-1.7', > u'iso-19005-1_2005', > u'iso-32000-1_2008', > u'pwg-5102.3'], > 'pdl-override-supported': [u'attempted'], > 'port-monitor': u'none', > 'port-monitor-supported': [u'none'], > 'print-color-mode-default': u'monochrome', > 'print-color-mode-supported': [u'monochrome'], > 'print-quality-default': 4, > 'print-quality-supported': [4], > 'printer-commands': [u'AutoConfigure', > u'Clean', > u'PrintSelfTestPage'], > 'printer-current-time': '(IPP_TAG_DATE)', > 'printer-dns-sd-name': u'Samsung ML-1610 @ pcdesktop', > 'printer-error-policy': u'stop-printer', > 'printer-error-policy-supported': [u'abort-job', > u'retry-current-job', > u'retry-job', > u'stop-printer'], > 'printer-icons': u'http://localhost:631/icons/Samsung-ML-1610.png', > 'printer-info': u'Samsung ML-1610', > 'printer-is-accepting-jobs': True, > 'printer-is-shared': True, > 'printer-location': u'pcdesktop', > 'printer-make-and-model': u'Samsung ML-1610 Foomatic/gdi', > 'printer-more-info': u'http://localhost:631/printers/Samsung-ML-1610', > 'printer-name': u'Samsung-ML-1610', > 'printer-op-policy': u'default', > 'printer-op-policy-supported': [u'authenticated', > u'default'], > 'printer-resolution-default': (600, 600, 3), > 'printer-resolution-supported': [(300, > 300, > 3), > (600, > 600, > 3)], > 'printer-settable-attributes-supported': [u'printer-info', > u'printer-location'], > 'printer-state': 4, > 'printer-state-change-time': 1362325134, > 'printer-state-message': u'Sending data to printer.', > 'printer-state-reasons': [u'none'], > 'printer-type': 8523780, > 'printer-up-time': 1362325223, > 'printer-uri-supported': [u'ipp://localhost:631/printers/Samsung-ML-1610'], > 'printer-uuid': u'urn:uuid:04892a4c-3cfd-3c3a-7549-6de8f18d3945', > 'queued-job-count': 1, > 'server-is-sharing-printers': True, > 'sides-default': u'one-sided', > 'sides-supported': [u'one-sided'], > 'uri-authentication-supported': [u'requesting-user-name'], > 'uri-security-supported': [u'none'], > 'which-jobs-supported': [u'completed', > u'not-completed', > u'aborted', > u'all', > u'canceled', > u'pending', > u'pending-held', > u'processing', > u'processing-stopped']}} >Page 4 (Check PPD sanity): >{'cups_printer_ppd_defaults': {u'Adjustment': {u'Density': u'3'}, > u'General': {u'Copies': u'1', > u'Economode': u'Off', > u'Manualfeed': u'Off', > u'MediaType': u'Normal', > u'PageRegion': u'A4', > u'PageSize': u'A4', > u'Resolution': u'600x600dpi'}, > u'Miscellaneous': {u'AllowReprint': u'Yes', > u'Altitude': u'Low', > u'JamRecovery': u'Yes', > u'PageTimeout': u'15', > u'PowerSaveTime': u'5', > u'PowerSaving': u'On'}}, > 'cups_printer_ppd_valid': True, > 'missing_pkgs_and_exes': ([], [])} >Page 5 (Local or remote?): >{'printer_is_remote': False} >Page 6 (Printer state reasons): >{'printer-state-message': u'Sending data to printer.', > 'printer-state-reasons': [u'none']} >Page 7 (Verify packages): >{'packages_verification': {'cups': ['..?...... /etc/cups/cupsd.conf.default', > '.M....... c /etc/cups/subscriptions.conf', > '..?...... /usr/lib/cups/backend/dnssd', > '..?...... /usr/lib/cups/backend/ipp', > '..?...... /usr/lib/cups/backend/lpd', > '..?...... /usr/lib/cups/backend/serial', > 'missing /var/spool/cups/tmp (Permission denied)'], > 'foomatic': [], > 'gutenprint': [], > 'hpijs': ['S.?...... /usr/lib/cups/filter/hpcups', > 'S.?...... /usr/lib/cups/filter/hpcupsfax'], > 'hplip': ['..?...... /usr/lib/cups/backend/hpfax', > 'missing /var/log/hp/tmp (Permission denied)'], > 'system-config-printer': []}} >Page 8 (Error log checkpoint): >{'cups_server_settings': {'BrowseLocalProtocols': 'CUPS dnssd', > 'BrowseRemoteProtocols': 'CUPS', > 'DefaultAuthType': 'Basic', > 'JobPrivateAccess': 'default', > 'JobPrivateValues': 'default', > 'MaxLogSize': '0', > 'SubscriptionPrivateAccess': 'default', > 'SubscriptionPrivateValues': 'default', > 'WebInterface': 'Yes', > '_debug_logging': '0', > '_remote_admin': '0', > '_remote_any': '0', > '_remote_printers': '1', > '_share_printers': '1', > '_user_cancel_any': '0'}, > 'error_log_checkpoint': 36119L} >Page 9 (Print test page): >{'test_page_job_status': [(False, > 46, > 'Samsung-ML-1610', > 'carta', > 'In elaborazione', > None)], > 'test_page_successful': False} >Page 10 (Error log fetch): >{'error_log': []} >Page 11 (Locale issues): >{'printer_page_size': u'A4', > 'system_locale_lang': None, > 'user_locale_ctype': 'it_IT', > 'user_locale_messages': 'it_IT'}
<b>You cannot view the attachment while viewing its details because your browser does not support IFRAMEs. <a href="attachment.cgi?id=704573">View the attachment on a separate page</a>.</b>
View Attachment As Raw
Actions:
View
Attachments on
bug 917333
:
704529
| 704573 |
705065