Attachment 848854 Details for Bug 1047135 – hp-doctor output

hp-doctor output

hp-doctor.log (text/plain), 8.23 KB, created by Kuznetsov Vyacheslav on 2014-01-12 10:01:40 UTC

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Creator: Kuznetsov Vyacheslav

Created: 2014-01-12 10:01:40 UTC

Size: 8.23 KB

patch

obsolete

>% hp-doctor
>
>HP Linux Imaging and Printing System (ver. 3.13.11)
>Self Diagnse Utility and Healing Utility ver. 1.0
>
>Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
>This software comes with ABSOLUTELY NO WARRANTY.
>This is free software, and you are welcome to distribute it
>under certain conditions. See COPYING file for more details.
>
>/xsane: error while loading shared libraries: libtiff.so.3: cannot open shared object file: No such file or directory
> 
>
>Checking for Deprecated items....
>error: This distro (i.e fedora  20) is either deprecated or not yet supported.
>The diagnosis is limited on unsupported platforms. Do you want to continue?(y=yes, n=no*):y
>
>
>Checking for HPLIP updates....
>error: Failed to locate hp-upgrade utility
>
>
>Checking for Dependencies....
>warning: fedora-20 version is not supported. Using fedora-19 versions dependencies to verify and install...
>
>---------------
>| SYSTEM INFO |
>---------------
>
> Kernel: 3.12.6-300.fc20.x86_64 #1 SMP Mon Dec 23 16:44:31 UTC 2013 GNU/Linux
> Host: sshost
> Proc: 3.12.6-300.fc20.x86_64 #1 SMP Mon Dec 23 16:44:31 UTC 2013 GNU/Linux
> Distribution: fedora 20
> Bitness: 64 bit
>
>
>-----------------------
>| HPLIP CONFIGURATION |
>-----------------------
>
>HPLIP-Version: HPLIP 3.13.11
>HPLIP-Home: /usr/share/hplip
>warning: HPLIP-Installation: Auto installation is not supported for fedora distro  20 version 
>
>Current contents of '/etc/hp/hplip.conf' file:
># hplip.conf.  Generated from hplip.conf.in by configure.
>
>[hplip]
>version=3.13.11
>
>[dirs]
>home=/usr/share/hplip
>run=/var/run
>ppd=/usr/share/ppd/HP
>ppdbase=/usr/share/ppd
>doc=/usr/share/doc/hplip-3.13.11
>html=/usr/share/doc/hplip-3.13.11
>icon=/usr/share/applications
>cupsbackend=/usr/lib/cups/backend
>cupsfilter=/usr/lib/cups/filter
>drv=/usr/share/cups/drv/hp
>bin=/usr/bin
>
># Following values are determined at configure time and cannot be changed.
>[configure]
>network-build=yes
>libusb01-build=no
>pp-build=yes
>gui-build=yes
>scanner-build=yes
>fax-build=yes
>dbus-build=yes
>cups11-build=no
>doc-build=yes
>shadow-build=no
>hpijs-install=yes
>foomatic-drv-install=yes
>foomatic-ppd-install=no
>foomatic-rip-hplip-install=no
>hpcups-install=yes
>cups-drv-install=yes
>cups-ppd-install=no
>internal-tag=3.13.11
>restricted-build=no
>ui-toolkit=qt4
>qt3=no
>qt4=yes
>policy-kit=no
>lite-build=no
>udev-acl-rules=yes
>udev_sysfs_rules=no
>hpcups-only-build=no
>hpijs-only-build=no
>
>
>Current contents of '/var/lib/hp/hplip.state' file:
>[plugin]
>installed = 1
>eula = 1
>version = 3.13.9
>
>
>
>Current contents of '~/.hplip/hplip.conf' file:
>[last_used]
>printer_name = 
>working_dir = .
>device_uri = "hp:/usb/HP_LaserJet_1020?serial=FN20T44"
>
>[commands]
>scan = /usr/bin/xsane -V %SANE_URI%
>
>[installation]
>date_time = 11.01.2014 22:39:20
>version = 3.13.11
>
>[settings]
>systray_messages = 0
>systray_visible = 0
>
>[fax]
>email_address = 
>voice_phone = 
>
>[refresh]
>rate = 30
>enable = false
>type = 1
>
>[polling]
>enable = false
>device_list = 
>interval = 5
>
>[upgrade]
>notify_upgrade = false
>last_upgraded_time = 1338623761.56518
>pending_upgrade_time = 0
>
>[Scanner_plugins]
>bb_marvell.so = Present
>bb_soapht.so = Present
>bb_soap.so = Present
>
>[Fax_plugins]
>fax_marvell.so = Present
>
>[Printer_plugins]
>lj.so = Present
>
>
> <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>
>
>--------------------------
>|  External Dependencies |
>--------------------------
>
> policykit            Admin-Policy-framework    OPTIONAL        -               0.112           OK         -
> gs                   Ghostscript               REQUIRED        7.05            9.10            OK         -
> network              Network-wget              OPTIONAL        -               1.14            OK         -
> scanimage            Shell-Scanning            OPTIONAL        1.0             1.0.24          OK         -
> error: avahi-utils   avahi-utils               OPTIONAL        -               -               MISSING    'avahi-utils needs to be installed'
> dbus                 DBus                      REQUIRED        -               1.6.12          OK         -
> cups                 CUPS                      REQUIRED        1.1             1.7.0           OK         'CUPS Scheduler is running'
>xsane: error while loading shared libraries: libtiff.so.3: cannot open shared object file: No such file or directory
>xsane: error while loading shared libraries: libtiff.so.3: cannot open shared object file: No such file or directory
> error: xsane         SANE-GUI                  OPTIONAL        0.9             -               MISSING    'xsane needs to be installed'
>
>-------------------------
>|  General Dependencies |
>-------------------------
>
> reportlab            Python-PDF-Lib            OPTIONAL        2.0             2.5             OK         -
> libcrypto            OpenSSL-Crypto-Lib        REQUIRED        -               1.0.1           OK         -
> pil                  Python-Image-Lib          OPTIONAL        -               1.1.7           OK         -
> pyqt4-dbus           PyQt4-DBUS                REQUIRED        4.0             4.10.2          OK         -
> libjpeg              JPEG-Lib                  REQUIRED        -               -               OK         -
> libpthread           POSIX-Threads-Lib         REQUIRED        -               2.18            OK         -
> python-dbus          Python-DBUS               REQUIRED        0.80.0          1.2.0           OK         -
> python-devel         Python-SDK                REQUIRED        2.2             2.7.5           OK         -
> pyqt4                Python-Qt4                REQUIRED        4.0             4.10.2          OK         -
> cups-devel           CUPS-SDK                  REQUIRED        -               1.7.0           OK         -
> sane-devel           SANE-SDK                  REQUIRED        -               1.0.24          OK         -
> libusb               USB-Lib                   REQUIRED        -               1.0             OK         -
> sane                 Scan-Lib                  REQUIRED        -               1.0.24          OK         -
> cups-image           CUPS-Image-Lib            REQUIRED        -               1.7.0           OK         -
> libnetsnmp-devel     SNMP-Networking-SDK       REQUIRED        5.0.9           5.7.2           OK         -
> python-xml           Python-XML-Lib            REQUIRED        -               2.1.0           OK         -
> python-notify        Desktop-notifications     OPTIONAL        -               -               OK         -
>
>------------------------------
>|  Compile Time Dependencies |
>------------------------------
>
> gcc                  gcc-Compiler              REQUIRED        -               4.8.2           OK         -
> libtool              Build-tools               REQUIRED        -               2.4.2           OK         -
> make                 GNU-Build-tools           REQUIRED        3.0             3.82            OK         -
>
>----------------------
>|  Python Extentions |
>----------------------
>
> cupsext              CUPS-Extension            REQUIRED        -               3.13.11         OK         -
> pcardext             PhotoCard-Extension       REQUIRED        -               3.13.11         OK         -
> hpmudext             IO-Extension              REQUIRED        -               3.13.11         OK         -
>
>-----------------------
>|  Scan Configuration |
>-----------------------
>
> hpaio                HPLIP-SANE-Backend        REQUIRED        -               3.13.11         OK         'hpaio found in /etc/sane.d/dll.conf'
> scanext              Scan-SANE-Extension       REQUIRED        -               3.13.11         OK         -
>
>------------------------------
>| DISCOVERED SCANNER DEVICES |
>------------------------------
>
>No Scanner found.
>
>--------------------------
>| DISCOVERED USB DEVICES |
>--------------------------
>
>No devices found.
>
>---------------------------------
>| INSTALLED CUPS PRINTER QUEUES |
>---------------------------------
>
> 
>
>--------------
>| PERMISSION |
>--------------
>
> 
>-----------
>| SELINUX |
>-----------
>
>SELinux         disabled        Optional   -   -   OK       -
>Missing Optional Dependencies
>-----------------------------
>error: 'avahi-tools' package is missing/incompatible 
>error: 'xsane' package is missing/incompatible 
>
>
>ENTER ROOT/SUPERUSER PASSWORD
>-----------------------------
>Please enter the root/superuser password: error: User exit
>

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Attachments on bug 1047135: 846700 | 846701 | 846702 | 848853 | 848854 | 849523