Back to bug 1816699

Who When What Removed Added
Marek Hulan 2020-03-26 08:58:24 UTC Doc Type --- If docs needed, set a value
Brad Buckingham 2020-03-27 15:43:40 UTC Keywords Triaged
Target Milestone Unspecified 6.8.0
Brad Buckingham 2020-04-06 18:38:35 UTC CC dvoss
CC bbuckingham
Flags needinfo?(bbuckingham)
CC mhulan
Flags needinfo?(bbuckingham) needinfo?(mhulan)
Marek Hulan 2020-04-08 12:31:02 UTC Doc Text Cause: the ansible role for configuring Cloud Connector uses wrong account number detection

Consequence: in case user defined custom subscription for the organization before they added RH subscriptions

Workaround (if any): do not create custom subscriptions before RH subscriptions for organizations with new RH account

Result: the configuration will fail
Doc Type If docs needed, set a value Known Issue
Flags needinfo?(mhulan)
Tahlia Richardson 2020-04-08 15:07:15 UTC CC trichard
Doc Text Cause: the ansible role for configuring Cloud Connector uses wrong account number detection

Consequence: in case user defined custom subscription for the organization before they added RH subscriptions

Workaround (if any): do not create custom subscriptions before RH subscriptions for organizations with new RH account

Result: the configuration will fail
If all of a Red Hat account's organizations include both custom subscriptions and Red Hat subscriptions, and you added the custom subscriptions first, the "Configure Cloud Connector" Ansible playbook will not detect the account number and will fail to configure a Cloud Connector for that account. To work around this issue, add the Red Hat subscriptions before adding the custom subscriptions.
Mike McCune 2020-04-16 15:19:52 UTC CC mmccune
Ashish Humbe 2020-06-24 09:41:50 UTC CC ahumbe
Ashish Humbe 2020-06-24 09:42:23 UTC Keywords PrioBumpGSS
Mike McCune 2020-06-25 16:09:30 UTC Status NEW POST
Mike McCune 2020-06-25 16:21:37 UTC Status POST MODIFIED
Adam Ruzicka 2020-06-29 15:10:41 UTC CC jhutar
Patrick Creech 2020-07-01 15:49:13 UTC Status MODIFIED ON_DEV
CC pcreech
Sat6QE Jenkins 2020-07-01 22:32:09 UTC Status ON_DEV ON_QA
Lukáš Hellebrandt 2020-07-08 14:08:25 UTC CC aruzicka, lhellebr
Component RH Cloud - Insights RH Cloud - Cloud Connector
Assignee sshtein satellite6-bugs
QA Contact jcallaha lhellebr
Lukáš Hellebrandt 2020-07-08 14:09:56 UTC Assignee satellite6-bugs sshtein
PnT Account Manager 2020-07-11 21:35:44 UTC CC trichard
Jitendra Yejare 2020-08-11 14:00:41 UTC Status ON_QA VERIFIED
CC jyejare
errata-xmlrpc 2020-10-27 09:05:19 UTC Status VERIFIED RELEASE_PENDING
errata-xmlrpc 2020-10-27 13:00:52 UTC Status RELEASE_PENDING CLOSED
Resolution --- ERRATA
Last Closed 2020-10-27 13:00:52 UTC
errata-xmlrpc 2020-10-27 13:01:08 UTC Link ID Red Hat Product Errata RHSA-2020:4366

Back to bug 1816699