|Summary:||printer crash on CUPS start|
|Product:||[Fedora] Fedora||Reporter:||SA <n0td1scl0s3d>|
|Component:||kernel||Assignee:||Dave Jones <davej>|
|Status:||CLOSED NEXTRELEASE||QA Contact:|
|Version:||2||CC:||pfrields, wdhammond, wtogami|
|Fixed In Version:||Doc Type:||Bug Fix|
|Doc Text:||Story Points:||---|
|Last Closed:||2005-04-16 05:33:42 UTC||Type:||---|
|oVirt Team:||---||RHEL 7.3 requirements from Atomic Host:|
Description SA 2004-08-22 20:10:28 UTC
From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7) Gecko/20040616 Description of problem: My laserjet 1300 crashes around 1/2 the times CUPS starts. This has happen for every stock RH kernel since RH 8.0. It is a continuation of bug # 102069 first submitted in 10-8-2003 please refer to this older bug. It appears to be a USB subsystem quirk with this printer. The printer also has a roughtly 1 in 40 chance per hour of crashing. Once crashed the power must be cycled to recover. On rh *.0 and earlier there was no problem. Under k2.6 I get this kernel message when the printer crashes: usb 2-2: control timeout on ep0in uname -a Linux ritalin 2.6.6-1.427.8kstacks-LJ #3 Thu Jul 15 13:09:32 BST 2004 i686 athlon i386 GNU/Linux Version-Release number of selected component (if applicable): How reproducible: Sometimes Steps to Reproduce: 1. Boot the computer -or- 2. restart CUPS -or- 3. just wait Actual Results: printer crashes (all three panel lights come on and printer is dead). Expected Results: nothing - printer should be fine Additional info:
Comment 1 Arjan van de Ven 2004-08-22 20:12:25 UTC
ehhhhh that doesn't look like our kernel....
Comment 2 SA 2004-08-23 17:29:31 UTC
Well it is and it isn't... The 8kstacks is an irrelevant kernel compile change to allow the older version of the NVIDIA graphics driver to work - I get the same problem with the stock version of the kernel. The -LJ tag refers to a kernel modification to add the "labjack" device to the HID-CORE quirks list. Neither of these minor kernel changes affect the printer problem (or the printer problem occurs with stock kernels as well). I have had this problem for all the kernels I have used since RH 8.0.
Comment 3 Wayne Hammond 2004-08-24 23:59:52 UTC
I am having a similar problem with a color laser jet using IPP. The printer installs normally in root, then I can logon to my user account and the printer is fine. When I shutdown, the next restart, the printer is gone. I have been logging on to root and reinstalling. A user in another group advised restarting cups. This works. I have Fedora Core 2 with all of the latest upgrades, freshly installed as of yesterday. This is the message I receive on sestarting cups: [wdh@localhost wdh]$ su Password: [root@localhost wdh]# /etc/init.d/cups restart Stopping cups: [FAILED] Starting cups: Traceback (most recent call last): File "/usr/sbin/printconf-backend", line 7, in ? import backend File "/usr/share/printconf/util/backend.py", line 54, in ? which = cups_import.which_spooler () File "/usr/share/printconf/util/cups_import.py", line 191, in which_spooler which = l.split ('.').strip () IndexError: list index out of range [ OK ] [root@localhost wdh]#
Comment 4 Dave Jones 2005-04-16 05:33:42 UTC
Fedora Core 2 has now reached end of life, and no further updates will be provided by Red Hat. The Fedora legacy project will be producing further kernel updates for security problems only. If this bug has not been fixed in the latest Fedora Core 2 update kernel, please try to reproduce it under Fedora Core 3, and reopen if necessary, changing the product version accordingly. Thank you.