|Summary:||up2date fails - popup encountered cannot update until associated with a channel|
|Product:||Red Hat Enterprise Linux 3||Reporter:||Bob Stent <bob.stent>|
|Component:||up2date||Assignee:||Adrian Likins <alikins>|
|Status:||CLOSED NOTABUG||QA Contact:||Fanny Augustin <fmoquete>|
|Fixed In Version:||Doc Type:||Bug Fix|
|Doc Text:||Story Points:||---|
|Last Closed:||2005-04-08 14:37:28 UTC||Type:||---|
|oVirt Team:||---||RHEL 7.3 requirements from Atomic Host:|
Description Bob Stent 2004-09-17 12:26:32 UTC
From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4) Gecko/20030922 Description of problem: A popup with the following message is generated. I have registered and have what looks to be a valid channel for this system. port 443 is open through firewall. This system may not be updated until it is associated with a channel. Version-Release number of selected component (if applicable): up2date-4.0.1-1 How reproducible: Always Steps to Reproduce: 1. launch up2date as root 2. 3. Actual Results: Receive a popup message This system may not be updated until it is associated with a channel. Expected Results: system would peform update Additional info:
Comment 1 Suzanne Hillman 2004-09-30 15:39:25 UTC
What is the channel that the system thinks it's registered with?
Comment 2 Bob Stent 2004-09-30 18:03:13 UTC
Do you mean at redhat? The channel shows as 'Red Hat Enterprise Linux ES (v.3 for x86)' when I run rhn_check I get ... Could not retrieve action item from server <Server for xmlrpc.rhn.redhat.com/XMLRPC> Error code: -31 Error Message: Service not enabled for system profile: "bstent-rh" Error Class Code: 31 Error Class Info: This system does not have a valid entitlement for Red Hat Network. Please visit https://rhn.redhat.com/network/systems/entitlements.pxt or login at https://rhn.redhat.com, and from the "Systems" tab, select "System Entitlements" to enable RHN service for this system. Explanation: An error has occurred while processing your request. If this problem persists please enter a bug report at bugzilla.redhat.com. If you choose to submit the bug report, please be sure to include details of what you were trying to do when this error occurred and details on how to reproduce this problem.
Comment 3 Suzanne Hillman 2004-10-01 18:39:36 UTC
Huh. It shows that where? On RHN's website? Elsewhere?
Comment 4 Bob Stent 2004-10-01 18:40:42 UTC
It shows on rhn website
Comment 5 Bob Stent 2004-10-01 18:51:26 UTC
Created attachment 104640 [details] snapshot of browser connection to rhn gif of browser connection to rhn
Comment 6 Suzanne Hillman 2004-10-04 18:12:00 UTC
Have you reinstalled this system since you initially registered it? If so, you will need to re-register. Remove the entry on RHN, then run rhn_register to do this.
Comment 7 Bob Stent 2004-10-04 18:20:45 UTC
No, it has not been reinstalled. This is the OS shipped on the system.
Comment 8 Suzanne Hillman 2004-10-04 18:48:33 UTC
Have you ever been able to up2date the system with the initial settings? If not, you would probably be best off to remove the entry and run rhn_register anyway. It's possible that something got messed up or confused during the initial registration.
Comment 9 Suzanne Hillman 2005-04-08 14:37:28 UTC
Closing due to lack of reply in many months.