Bug 143531

Summary: megaraid2 driver not detected by installer
Product: Red Hat Enterprise Linux 3 Reporter: Caitlyn M. Martin <cmmartin>
Component: kernelAssignee: Tom Coughlan <coughlan>
Status: CLOSED ERRATA QA Contact: Brian Brock <bbrock>
Severity: medium Docs Contact:
Priority: medium    
Version: 3.0CC: katzj, petrides
Target Milestone: ---   
Target Release: ---   
Hardware: i686   
OS: Linux   
Fixed In Version: u4 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2005-01-07 14:27:21 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

Description Caitlyn M. Martin 2004-12-21 22:57:09 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.5)
Gecko/20041111 Firefox/1.0

Description of problem:
Installation of RHEL 3.0 on a Dell PowerEdge 2850 with an LSI
Megaraid2 RAID controller.  Installer offers LSI Megaraid2 as a driver
to be installed but then fails to find the driver.

Version-Release number of selected component (if applicable):

How reproducible:

Steps to Reproduce:
1. Install RHEL linux 
2. Fails to find hard drive -- select LSI Megaraid2 driver
3. Attempting to continue installing the OS will fail due to lack of a
hard drive to install on.

Actual Results:  System continued to fail to find controller.  After
ungzip'ing and uncpio'ing the driver it is possible to go to a command
prompt and insmod the driver.  At that point the installer recognized
the array and I was able to partition the storage.

Expected Results:  Installer should have loaded the megaraid2 driver
and recognized the array.

Additional info:

The controller is actually an LSI Logic PERC 4e/Di which is a
Megaraid2 according to Dell's website.  I did download a driver from
Dell's website which did not correct the problem.  The instructions
which came with it specified that it would fail and that I should then
install the LSI Megaraid2 driver from the list in the installer.  It
did not work as described above.

Comment 1 Ernie Petrides 2004-12-21 23:29:55 UTC
*** Bug 143530 has been marked as a duplicate of this bug. ***

Comment 3 Caitlyn M. Martin 2005-01-07 14:26:40 UTC
This problem was corrected in update 4 which correctly detects the driver.  -CMM

Comment 6 Ernie Petrides 2005-09-09 02:13:27 UTC
This was fixed in RHEL3 U4.  Here is a copy of the Errata System message:

 "An errata has been issued which should help the problem 
  described in this bug report. This report is therefore being 
  closed with a resolution of ERRATA. For more information
  on the solution and/or where to find the updated files, 
  please follow the link below. You may reopen this bug report 
  if the solution does not work for you.


Obviously, the latest release kernel should be used (RHSA-2005:472), and U6 is
currently in beta and will be released soon (RHSA-2005:663).