Bug 143531

Summary: megaraid2 driver not detected by installer
Product: Red Hat Enterprise Linux 3 Reporter: Caitlyn M. Martin <cmmartin>
Component: kernelAssignee: Tom Coughlan <coughlan>
Status: CLOSED ERRATA QA Contact: Brian Brock <bbrock>
Severity: medium Docs Contact:
Priority: medium    
Version: 3.0CC: katzj, petrides
Target Milestone: ---   
Target Release: ---   
Hardware: i686   
OS: Linux   
Whiteboard:
Fixed In Version: u4 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2005-01-07 14:27:21 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Caitlyn M. Martin 2004-12-21 22:57:09 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.5)
Gecko/20041111 Firefox/1.0

Description of problem:
Installation of RHEL 3.0 on a Dell PowerEdge 2850 with an LSI
Megaraid2 RAID controller.  Installer offers LSI Megaraid2 as a driver
to be installed but then fails to find the driver.

Version-Release number of selected component (if applicable):
2.4.21-15.EL

How reproducible:
Always

Steps to Reproduce:
1. Install RHEL linux 
2. Fails to find hard drive -- select LSI Megaraid2 driver
3. Attempting to continue installing the OS will fail due to lack of a
hard drive to install on.
    

Actual Results:  System continued to fail to find controller.  After
ungzip'ing and uncpio'ing the driver it is possible to go to a command
prompt and insmod the driver.  At that point the installer recognized
the array and I was able to partition the storage.

Expected Results:  Installer should have loaded the megaraid2 driver
and recognized the array.

Additional info:

The controller is actually an LSI Logic PERC 4e/Di which is a
Megaraid2 according to Dell's website.  I did download a driver from
Dell's website which did not correct the problem.  The instructions
which came with it specified that it would fail and that I should then
install the LSI Megaraid2 driver from the list in the installer.  It
did not work as described above.

Comment 1 Ernie Petrides 2004-12-21 23:29:55 UTC
*** Bug 143530 has been marked as a duplicate of this bug. ***

Comment 3 Caitlyn M. Martin 2005-01-07 14:26:40 UTC
This problem was corrected in update 4 which correctly detects the driver.  -CMM

Comment 6 Ernie Petrides 2005-09-09 02:13:27 UTC
This was fixed in RHEL3 U4.  Here is a copy of the Errata System message:

 "An errata has been issued which should help the problem 
  described in this bug report. This report is therefore being 
  closed with a resolution of ERRATA. For more information
  on the solution and/or where to find the updated files, 
  please follow the link below. You may reopen this bug report 
  if the solution does not work for you.

  http://rhn.redhat.com/errata/RHBA-2004-550.html"

Obviously, the latest release kernel should be used (RHSA-2005:472), and U6 is
currently in beta and will be released soon (RHSA-2005:663).