|Summary:||Installer hangs when sym58c8xx driver loading for Tekram DC-390U3W|
|Product:||[Retired] Red Hat Linux||Reporter:||rruth|
|Component:||kernel||Assignee:||Arjan van de Ven <arjanv>|
|Status:||CLOSED RAWHIDE||QA Contact:||Brock Organ <borgan>|
|Fixed In Version:||Doc Type:||Bug Fix|
|Doc Text:||Story Points:||---|
|Last Closed:||2001-06-10 20:19:59 UTC||Type:||---|
|oVirt Team:||---||RHEL 7.3 requirements from Atomic Host:|
Description rruth 2001-06-06 01:49:42 UTC
From Bugzilla Helper: User-Agent: Mozilla/4.77 [en] (X11; U; Linux 2.4.5 i686) Description of problem: I can not install Red Hat 7.1 on a new system with a Tekram DC-390U3W SCSI adaptor. My system boots off of the Red Hat 7.1 CDROM (SCSI CDROM drive attached to the DC-390U3W). After the initial Red Hat screens, Red Hat attempts to load the sym58c8xx SCSI module and then hangs. The two SCSI hard drives activity LEDs flash about every second, for ever. I have also tried makeing a disk drive driver diskette from the image file from the RH 7.1 CDROM #1. This lets me "choose" what driver I want. The ncr58c8xx did not work. (This was expected because the kernel driver README says that only the 'enhanced' driver supports the chipset in the DC-390U3W and the 'enhanced' driver is the sym58c8xx.) Selecting the sym58c8xx hangs the system as before. How reproducible: Always Steps to Reproduce: 1. Try to install Red Hat 7.1 on a SCSI system with Tekram DC-390U3W SCSI adaptor. 2. 3. Actual Results: System hangs after stating that it is loading the sym58c8xx driver. Expected Results: Continue with install of Red Hat 7.1 Additional info:
Comment 1 Brent Fox 2001-06-10 14:58:44 UTC
Sounds like a driver problem to me. The installer loads the module and then the system hangs. Changing component.
Comment 2 Arjan van de Ven 2001-06-10 15:33:25 UTC
Could you try the updated driverdisks at http://people.redhat.com/arjanv/rhl71/ncrsym/ please ?
Comment 3 rruth 2001-06-10 20:05:56 UTC
Work around: It is not obvious, but here is how to get Red Hat 7.1 installed on a SCSI system based on the Tekram DC-390U3W adapter: 1. get Rhboot70.zip, Rhkern70.zip and readme.txt from ftp.tekram.com (yes, get the Red Hat 7.0 stuff, because Tekram doesn't have 7.1 installer) 2. follow the readme instructions, except use the RH 7.1 CDROMS instead of 7.0. 3. when finish you will have a bootable 7.1 system with the RH 7.0 kernel (yes, you are running 7.1 with a 2.2 kernel -- no modules won't work and you will see a few errors when booting) 4. get networking running and get kernel 2.4.5 source ( I don't think any kernel prior to 2.4.4 will work because there are many differences in sym58c8xx.c compared to 2.4.4 and 2.4.5) 5. configue kernel with sym58c8xx SCSI module compiled in 6. Now you have RH 7.1 with a 2.4 kernel Richard
Comment 4 rruth 2001-06-10 20:19:55 UTC
Could you try the updated driverdisks at http://people.redhat.com/arjanv/rhl71/ncrsym/ YES, at least the new i686 driver diskette lets you start an install. (This is MUCH better than the Tekram RH 7.0 install that I used above) Richard
Comment 5 Arjan van de Ven 2001-06-11 14:57:49 UTC
That's why I made the driverdisk ;) I'll close this as "fixed in rawhide"; newer kernels there and the driverdisk are indeed a fix for this. If you do have the same problem with this card, feel free to reopen this bug.