Bug 607110

Summary: Issue Tracker doesn't escape HTML special characters
Product: [Retired] Issue-Tracker Reporter: GSS Tools User <gss-tools>
Component: OtherAssignee: Support Portal Development <avalon-dev-list>
Status: CLOSED WONTFIX QA Contact:
Severity: medium Docs Contact:
Priority: medium    
Version: AMS BacklogCC: mamburn, sappleto, tkimura, tmirc
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: All   
Whiteboard: TrackerBug
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2010-07-15 16:21:19 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

Description GSS Tools User 2010-06-23 09:25:47 UTC
Takayoshi Kimura
tkimura@redhat.com

Description:
In issue description (possibly in issue subject), HTML special characters like '<>&' display as is. XML code is invisible or broken. It should be escaped when output.

Steps to Reproduce:
Here is example case:

https://access.redhat.com/issue-tracker/?module=issues&action=view&tid=1047113&gid=1354

Comment 1 Andrew Hecox 2010-06-23 14:15:07 UTC
hello Takayoshi-san,

is this something new or did Issue-Tracker have this problem when the portal launched?

Comment 2 Takayoshi Kimura 2010-06-23 14:24:11 UTC
It's new issue with new CSP. The old Issue-Tracker shows them correctly.

Comment 3 Andrew Hecox 2010-06-23 14:43:33 UTC
I'll file this to the CSP then, thank you.

Both you and your customers should be able to continue using I-T if you wish.

Comment 4 Shaun Appleton 2010-07-02 08:42:05 UTC
As a (not nice) workaround you can view the page source.

Comment 6 Tom Mirc 2010-07-15 16:21:19 UTC
CSP ticketing will be replaced on August 2nd with the new Customer Portal ticketing interface.

Closing this bug as a wontfix, as the CSP ticketing UI/character display issue will be irrelevant after August 2nd, and that's the 1st available release window.