|Summary:||Allow non registered users to use up2date|
|Product:||[Retired] Red Hat Linux||Reporter:||Stelian Pop <spop>|
|Component:||up2date||Assignee:||Preston Brown <pbrown>|
|Status:||CLOSED NOTABUG||QA Contact:|
|Fixed In Version:||Doc Type:||Bug Fix|
|Doc Text:||Story Points:||---|
|Last Closed:||1999-11-15 19:59:05 UTC||Type:||---|
|oVirt Team:||---||RHEL 7.3 requirements from Atomic Host:|
Description Stelian Pop 1999-11-05 10:16:04 UTC
It would be nice if up2date allowed non registered users to use up2date for keeping up with the RedHat errata/updates. Maybe by using a "non-priority".redhat.com site :) I don't realise the full implications of this (I mean if you can provide this as a free service), but it would be nice. (Just an idea: maybe by distributing the sources of your update server, someone could install mirrors of this, usable by all the RedHat users - I think of rpmfind.net for example). Stelian.
Comment 1 Preston Brown 1999-11-15 19:59:59 UTC
At the moment, it has been decided that the update agent service will be a value added service available to registered users. However, a free, non-bandwidth guaranteed service *may* be an option at some point in the future.
Comment 2 Jonathan Kamens 1999-12-16 12:05:59 UTC
There *are* two bugs here, which I think you should deal with (perhaps by creating new bugs with dependencies on this one): 1) Nowhere does the documentation make it clear that you can only use up2date for as long as your free support lasts. That is, if you buy the standard RedHat and get only 30 days of free support, once that support expires you can't use up2date anymore. The documentation should clearly state that this service is only available to users who are allowed to use support; right now, it just states that it's only available to "registered users." That's misleading -- I'm a "registered user," but I still can't use it because I'm not longer entitled to support. This is a documentation bug. 2) Once a user's free support days are over, up2date will continue to happily run and report that no updates are available. It should definitely, most assuredly, be reporting an error to the user when the user is no longer entitled to check for updates on priority.redhat.com. I suspect that this is a problem with the up2date server on priority.redhat.com, not with the up2date client -- when a client with an expired support agreement asks for a list of updates, rather than returning an error code, the server simply returns an empty list. Finally, another comment: Since you don't provide up2date usage for users whose support has expired, I had to write a Perl script to download the entire /pub/ls-lR.gz from ftp.redhat.com and compare its contents to what's installed on my machine. I suspect other people do this as well. That probably places a far greater load on your machines than an up2date server running on updates.redhat.com or ftp.redhat.com would. So I think it's in your best interest to allow users without current support contracts to use up2date.
Comment 3 Kenny Graunke 2000-01-16 20:42:59 UTC
This is a very important bug. This really stings - you either have to pay for this - or you can give Red Hat your personal information, e-mail, address, phone number, etc. and get spammed - so you can use it. This is called "becoming a member of RedHat.com". I finally did that and have received spam from RedHat partners. It's annoying. In addition, I'm not sure even this is free, consider Red Hat sells this service. This issue has turned me off so badly that it almost makes me want to switch distributions - in fact, I've tried many other ones on my system just because of this. Is is such a big deal? Isn't the priority updates a good enough reason for most people? Just run the up2date server on updates.redhat.com, or ask Daniel Veillard about rpmfind.net, or some mirror. I feel very strongly about having to pay or get spammed for such a simple service - Mandrake, SuSE, and Debian all allow you to use their update managers for free. When the competition has this for free, I don't see how Red Hat expects to charge for an update manager. I apologize for having said this here - it is probably decided in management and out of your hands. I just want Red Hat to know that this is a problem.
Comment 4 Preston Brown 2000-12-21 19:49:55 UTC
If you change the server from priority.redhat.com to ftp.redhat.com, it will now work for free.