Bug 8023

Summary: Product version not recognised correctly
Product: [Retired] Red Hat Linux Reporter: jseaman
Component: rhl-ig-x86Assignee: Sandra Moore <smoore>
Status: CLOSED NOTABUG QA Contact:
Severity: medium Docs Contact:
Priority: medium    
Version: 6.1CC: adstrong
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2000-06-15 16:01:42 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: ---

Description jseaman 1999-12-28 12:24:37 UTC
I bought the deluxe version of Red Hat 6.1 from a retailer here in the UK.
Everything on the box and the card inside states that it is the deluxe
version, but when I registered the product it said I had the standard
version, which means I am not entitled to telephone support which is the
only reason I bought the deluxe version.

Comment 1 Bill Nottingham 1999-12-30 17:41:59 UTC
Um, you're probably better off directing this to
customer-service@redhat.com, or sup-manager@redhat.com.

Bugzilla is mainly for bugs in the distribution's software
itself; us folks in development can't help you much with
this issue. :)