|Summary:||OO hangs when trying to be opened twice before the application widow appears|
|Product:||[Retired] Red Hat Linux||Reporter:||David Sterratt <david.c.sterratt>|
|Component:||openoffice.org||Assignee:||Dan Williams <dcbw>|
|Status:||CLOSED CURRENTRELEASE||QA Contact:|
|Fixed In Version:||Doc Type:||Bug Fix|
|Doc Text:||Story Points:||---|
|Last Closed:||2004-02-27 16:20:39 UTC||Type:||---|
|oVirt Team:||---||RHEL 7.3 requirements from Atomic Host:|
Description David Sterratt 2003-04-25 14:25:23 UTC
From Bugzilla Helper: User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.2.1) Gecko/20030225 Description of problem: I try opening openoffice write from the panel by double-clicking on the icon. It takes some time for the OO splash screen to appear, and there's not change in the cursor, so I think that maybe I didn't double-click after all. I try double-clicking again (probaly a couple of seconds after the first double-click). After a few more seconds the splash screen appears, but then it stays there for at least a few minutes, certainly longer than normal. Eventually I get bored and kill openoffice from another virtual console or terminal. If I don't try to open the OO twice (i.e. trust that I did double-click the first time), OO opens fine. There is a further problem, in that the Gnome "System Monitor" doesn't seem able to kill the hung openoffice. I can bring up the System Monitor when the splash screen is sitting on the screen. Although it's partially obscured by the splashscreen, I can find the soffice.bin process, highlight it, and click on "End Process". However, then the System Monitor seems to hang, and the splashscreen doesn't go away. I suppose this should be reported as a separate bug, but I'm not sure if it's inimately related. Version-Release number of selected component (if applicable): openoffice-1.0.2-4 How reproducible: Sometimes Steps to Reproduce: 1. Double-click on the OO icon on the panel 2. Shortly after double-click again before the splash screen appears Actual Results: After a few more seconds the splash screen appears, but then it stays there for at least a few minutes, certainly longer than normal. Expected Results: OO should have started normally. Additional info: This problem seems to occur more frequently when opening OO for the fist time. Sometimes you can click for the second time while the splash screen is there and still hang OO. This problem is know by the OO people (see http://www.openoffice.org/issues/show_bug.cgi?id=8503 for a version of the bug opening files from nautilus) and is meant to be fixed in a future release of OO.
Comment 1 David Sterratt 2003-04-25 14:30:41 UTC
I think that the system monitor may in fact not be hanging. I think the "End Process" confirmation dialog box is completely hidden by the OO splashscreen, which is why it looks as though the application has hung. After killing OO by other means, I can see the dialog box where the splashscreen used to be.
Comment 2 David Sterratt 2003-05-22 15:33:16 UTC
As of 20th May, according to http://www.openoffice.org/issues/show_bug.cgi?id=8503 "This task is fixed or worked in OOo 1.1 beta2" and the bug has been marked as closed.
Comment 3 Dan Williams 2004-02-27 16:20:39 UTC
Please try current OOo 1.1.0, and reopen if problem still occurs