Bug 1000825
| Summary: | A brother HL-2140 printer doesn't work | ||||||
|---|---|---|---|---|---|---|---|
| Product: | [Fedora] Fedora | Reporter: | Fernando Antelo <fernando.antelo> | ||||
| Component: | foomatic | Assignee: | Tim Waugh <twaugh> | ||||
| Status: | CLOSED WONTFIX | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||
| Severity: | medium | Docs Contact: | |||||
| Priority: | unspecified | ||||||
| Version: | 18 | CC: | fernando.antelo, jpopelka, twaugh | ||||
| Target Milestone: | --- | Flags: | jpopelka:
needinfo?
(fernando.antelo) |
||||
| Target Release: | --- | ||||||
| Hardware: | i386 | ||||||
| OS: | Linux | ||||||
| Whiteboard: | |||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2014-02-05 22:19:38 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Embargoed: | |||||||
| Attachments: |
|
||||||
Problem seems to be that you use 'Foomatic/hpijs-pcl5e' driver while hpijs package is not installed. Was the printer queue installed automatically or did you select the driver yourself ? According to [1] the 'Foomatic/Postscript' driver should have been selected (or maybe it's because I'm trying it on F19 ?). Can you either install hpijs or change the driver in system-config-printer (double-click the printer and press 'Change...' button next to 'Make and Model') to some other (like Foomatic/Postscript or hl1250) and let me know if that fixes the problem? [1] python -c "import cupshelpers; cupshelpers.xmldriverprefs.test(xml_path='/etc/cupshelpers/',deviceid='MFG:Brother;CMD:PJL,HBP;MDL:HL-2140 series;')" Could you also run that command and attach output ? python -c "import cupshelpers; cupshelpers.xmldriverprefs.test(xml_path='/etc/cupshelpers/',deviceid='MFG:Brother;CMD:PJL,HBP;MDL:HL-2140 series;')" This message is a reminder that Fedora 18 is nearing its end of life. Approximately 4 (four) weeks from now Fedora will stop maintaining and issuing updates for Fedora 18. It is Fedora's policy to close all bug reports from releases that are no longer maintained. At that time this bug will be closed as WONTFIX if it remains open with a Fedora 'version' of '18'. Package Maintainer: If you wish for this bug to remain open because you plan to fix it in a currently maintained version, simply change the 'version' to a later Fedora version prior to Fedora 18's end of life. Thank you for reporting this issue and we are sorry that we may not be able to fix it before Fedora 18 is end of life. If you would still like to see this bug fixed and are able to reproduce it against a later version of Fedora, you are encouraged change the 'version' to a later Fedora version prior to Fedora 18's end of life. Although we aim to fix as many bugs as possible during every release's lifetime, sometimes those efforts are overtaken by events. Often a more recent Fedora release includes newer upstream software that fixes bugs or makes them obsolete. Fedora 18 changed to end-of-life (EOL) status on 2014-01-14. Fedora 18 is no longer maintained, which means that it will not receive any further security or bug fix updates. As a result we are closing this bug. If you can reproduce this bug against a currently maintained version of Fedora please feel free to reopen this bug against that version. If you are unable to reopen this bug, please file a new report against the current release. If you experience problems, please add a comment to this bug. Thank you for reporting this bug and we are sorry it could not be fixed. |
Created attachment 790123 [details] Fedora 18 troubleshooting process result. Description of problem: A Brother HL-2140 printer doesn't work under Fedora 18 (printing work is launched but printer does nothing. Version-Release number of selected component (if applicable): How reproducible: Any printing work Steps to Reproduce: whatever 1. 2. 3. Actual results: Printer doesn't receive any job to print out Expected results: Print Additional info: a report file is enclosed with the resuult od Fedora printer troubleshooting.