Bug 10031

Summary:	Bugzilla barfs on CC address, throws away form
Product:	[Community] Bugzilla	Reporter:	Nick Simicich <njs>
Component:	Bugzilla General	Assignee:	David Lawrence <dkl>
Status:	CLOSED NOTABUG	QA Contact:
Severity:	medium	Docs Contact:
Priority:	medium
Version:	2.1rC	CC:	sundaram
Target Milestone:	---
Target Release:	---
Hardware:	All
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2006-02-14 20:11:46 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Nick Simicich 2000-03-07 17:50:22 UTC

I tried to CC myself on a bug I just reported at a different address.

Bugzilla barfed on the address and gave me no other message.  I then went
back to the form and my entry was lost.

Any barf should repeat the filled out form, same values, so that the user
can make changes.

Comment 1 Stephen John Smoogen 2003-01-25 05:17:11 UTC

Is this bug still valid in 2.17.1?

Comment 2 Nick Simicich 2004-05-09 11:49:38 UTC

I would love to try and test it, but I can't make bugzilla barf at
will. I have noticed that, if (for example) I get a timeout and have
to log in again, that the bug I had prepared is not lost.  This is a
good thing. If this has been something that has been fixed in the
general design, them it is reasonable to close this as fixed.

My issue was specifically that I lost a lot of data entry time because
of what I saw as a design issue.  Some sites allow you to hit your
back button and get to your filled out form, others do not. To me,
whatever it takes to be one of those sites where everything that you
do to preserve the user's data once it is sent is essential.

I guess that I (and I think others) try to do all they can to insure
that a bug is unique and well describen when they enter one.  I will
breal off in the middle, ask questions on IRC, do web searches and so
forth to try to insure that the bug I enter is s good one.  Since as
soon as I actually commit to entering a bug, mail is sent to everyone,
 do not know what to do.  This is a process that takes a long time -
and is (correctly) filled with prompts that encourage the end user to
do their homework.

At the same time, if I might lose my data if I do not enter my data
with some alacrity, I feel forced to hurry this process.

If this makes no sense to you or if you feel that there have been
improvements made, you should close the bug.

Comment 3 Rahul Sundaram 2006-02-14 20:01:47 UTC


I am closing this bug report as there has not been any activity on this for a
while and there has been various changes made to bugzilla in the meantime. If
the issue still exists, kindly reopen it. Thank you.