Bug 1003167

... Any news about this bug? It looks like it went unnoticed...

What kernel version is being used here?

Can you post the dmesg output when you attach both tablets?

When I connect the Intuos5 S Touch Wireless I get:
[ 8168.357082] wacom 5-1:1.0: wireless tablet connected with PID 26
[ 8168.357141] input: Wacom Wireless Receiver Pen as /devices/pci0000:00/0000:00:1c.4/0000:04:00.0/usb5/5-1/5-1:1.1/input/input20
[ 8168.357639] input: Wacom Wireless Receiver Finger as /devices/pci0000:00/0000:00:1c.4/0000:04:00.0/usb5/5-1/5-1:1.2/input/input21


When I connect the tablet by USB I get:
[ 8286.213775] usb 1-1.2: new full-speed USB device number 4 using ehci-pci
[ 8286.302248] usb 1-1.2: New USB device found, idVendor=056a, idProduct=0026
[ 8286.302252] usb 1-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 8286.302253] usb 1-1.2: Product: Intuos5 touch S
[ 8286.302255] usb 1-1.2: Manufacturer: Wacom Co.,Ltd.
[ 8286.303042] input: Wacom Intuos5 touch S Pen as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2:1.0/input/input22
[ 8286.307826] input: Wacom Intuos5 touch S Finger as /devices/pci0000:00/0000:00:1a.0/usb1/1-1/1-1.2/1-1.2:1.1/input/input23

I forgot to write about kernel:
3.11.10-200.fc19.x86_64

*********** MASS BUG UPDATE **************

We apologize for the inconvenience.  There is a large number of bugs to go through and several of them have gone stale.  Due to this, we are doing a mass bug update across all of the Fedora 19 kernel bugs.

Fedora 19 has now been rebased to 3.12.6-200.fc19.  Please test this kernel update (or newer) and let us know if you issue has been resolved or if it is still present with the newer kernel.

If you have moved on to Fedora 20, and are still experiencing this issue, please change the version to Fedora 20.

If you experience different issues, please open a new bug report for those.

Please test this scratch build when it completes and let us know how it works:

http://koji.fedoraproject.org/koji/taskinfo?taskID=6366359

With this build the device is correctly identified in dmesg
[  110.574263] wacom 5-1:1.0: wireless tablet connected with PID 26
[  110.574377] input: Wacom Intuos5 touch S (WL) Pen as /devices/pci0000:00/0000:00:1c.4/0000:04:00.0/usb5/5-1/5-1:1.1/input/input20
[  110.574994] input: Wacom Intuos5 touch S (WL) Finger as /devices/pci0000:00/0000:00:1c.4/0000:04:00.0/usb5/5-1/5-1:1.2/input/input21


but the related files are not created in /sys (just the ones related to battery are)
find /sys -iname "wacom*"
/sys/bus/usb/drivers/wacom
/sys/devices/pci0000:00/0000:00:1c.4/0000:04:00.0/usb5/5-1/power_supply/wacom_battery
/sys/class/power_supply/wacom_battery
/sys/module/wacom

find  /sys/ -iname "wacom_led*"
no file found

Please attach the dmesg output from the test kernel.

the dmesg output is as follows
[  110.574263] wacom 5-1:1.0: wireless tablet connected with PID 26
[  110.574377] input: Wacom Intuos5 touch S (WL) Pen as /devices/pci0000:00/0000:00:1c.4/0000:04:00.0/usb5/5-1/5-1:1.1/input/input20
[  110.574994] input: Wacom Intuos5 touch S (WL) Finger as /devices/pci0000:00/0000:00:1c.4/0000:04:00.0/usb5/5-1/5-1:1.2/input/input21

I haven't tried with USB, just by using wireless (that is when the problem occurs)

Please attach the entire dmesg output as a plain text attachment, not just the small snippet.

I'm also slightly confused as to what you are saying isn't working.  You said "the same tablet without the wireless module" in the initial report.  Did you mean when you plugged it in via USB, or did you mean a similar model tablet that doesn't have wireless capability?

The Wacom Intuos5 can be equipped with a wireless module. With that module you can either use the tablet as a wireless device or connect it through USB as a regular Intuos5. Connecting through USB everything works (with some tweaks in che config files). Using the wireless the tablet works, but the associated files in /sys are not created and, therefore, it is not possible to control certain functionalities such as the tablet LED. I will add the full dmesg ASAP.

Created attachment 853504 [details]
Dmesg

Hi Alberto,
did you check on
/sys/class/hidraw/hidraw<num>/device/* ?
When connected wirelessly, the tablet is handled by HID code instead of the usual
usb wacom driver.

Hi,
I did not check before, but I have checked now. You are right, some files are created in /sys, but not in hidraw, only in /sys/class/input/input<number>
Among these files I cannot find any that controls the LED. For sure there is none named status_led0_select and I could not find any other file that can be connected somehow to that one

Mind attaching the output of
find /sys -name  \*led\*
in that system?

Created attachment 861484 [details]
Output of find /sys -name  \*led\*

find /sys -name  \*led\*

Hi,
sure, I put it in the attachments.

*********** MASS BUG UPDATE **************

We apologize for the inconvenience.  There is a large number of bugs to go through and several of them have gone stale.  Due to this, we are doing a mass bug update across all of the Fedora 20 kernel bugs.

Fedora 20 has now been rebased to 3.13.4-200.fc20.  Please test this kernel update and let us know if you issue has been resolved or if it is still present with the newer kernel.

If you experience different issues, please open a new bug report for those.

I confirm that the issue is still there. No changes w.r.t. what described in the previous comments.

*********** MASS BUG UPDATE **************

We apologize for the inconvenience.  There is a large number of bugs to go through and several of them have gone stale.  Due to this, we are doing a mass bug update across all of the Fedora 20 kernel bugs.

Fedora 20 has now been rebased to 3.14.4-200.fc20.  Please test this kernel update (or newer) and let us know if you issue has been resolved or if it is still present with the newer kernel.

If you experience different issues, please open a new bug report for those.

I confirm that the issue is still there. No changes w.r.t. what described previously.

The wacom kernel module has received some massive updates in v3.17 and v3.18-rc branches. Especially, with v3.18-rc1, the LEDs for the Intuos connected with the Wireless Receiver should now work.

Libwacom also need to be updated in Fedora to reflect the changes, but the sysfs entries are now created correctly and are also functional.

Porting the 3.17/3.18 changes in F20 does not makes IMO much sense, so you should consider trying a F21 alpha with a v3.18-rc1 kernel from rawhide.
Meanwhile, I'll see to update libwacom.

*********** MASS BUG UPDATE **************

We apologize for the inconvenience.  There is a large number of bugs to go through and several of them have gone stale.  Due to this, we are doing a mass bug update across all of the Fedora 20 kernel bugs.

Fedora 20 has now been rebased to 3.17.2-200.fc20.  Please test this kernel update (or newer) and let us know if you issue has been resolved or if it is still present with the newer kernel.

If you have moved on to Fedora 21, and are still experiencing this issue, please change the version to Fedora 21.

If you experience different issues, please open a new bug report for those.

This bug is being closed with INSUFFICIENT_DATA as there has not been a response in over 3 weeks. If you are still experiencing this issue, please reopen and attach the relevant data from the latest kernel you are running and any data that might have been requested previously.