Bug 1007072

Summary:	unable to subscribe some rhel4 hosts to subscriptions
Product:	[Retired] Subscription Asset Manager	Reporter:	Chris Duryee <cduryee>
Component:	Splice	Assignee:	Splice Developers <splice-devel>
Status:	CLOSED ERRATA	QA Contact:	mkovacik
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	1.3	CC:	bkearney, sthirugn, vkuznets
Target Milestone:	rc
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2013-10-01 11:25:28 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:

Description Chris Duryee 2013-09-11 20:44:30 UTC

Description of problem:

Anaconda on rhel4 lays down an /etc/rpm/profile file that makes certain rhel4 systems report as "EM64T" instead of "x86_64" in the arch. This prevents these rhel4 hosts (synced via spacewalk-splice-tool) from being able to bind to subscriptions in SAM, which affects the enhanced report.

Version-Release number of selected component (if applicable): spacewalk-splice-tool 0.44


How reproducible: every time


Steps to Reproduce:
1. find an x86_64 rhel4 host with "GenuineIntel" as the cpu vendor
2. register it to a satellite via up2date
3. note architecture in hardware tab
4. run spacewalk-splice-tool --spacewalk-sync

Actual results:

system does not bind to a subscription due to arch mismatch


Expected results:

system binds to a subscription, and is green

Comment 1 Chris Duryee 2013-09-11 20:49:17 UTC

770f62e spacewalk-splice-tool 0.45

Comment 3 Chris Duryee 2013-09-11 21:15:19 UTC

more explanation for comment #2:

in SST, we now map "EM64T" to "x86_64" when syncing systems over, so the system arches in SAM (and ultimately candlepin) match up with the arches offered by the products from the manifest.

Comment 4 Vitaly Kuznetsov 2013-09-13 15:14:32 UTC

Verified with Snapshot 6:

'EM64T' was successfully mapped to 'x86_64', product was attached.

Comment 6 errata-xmlrpc 2013-10-01 11:25:28 UTC

Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHEA-2013-1390.html