Bug 100791
| Summary: | Red Hat Linux 9 config users/xfree86 causes system CRASH on a Dell PowerEdge 2550 | ||
|---|---|---|---|
| Product: | [Retired] Red Hat Linux | Reporter: | Andrew Helyer <andrew.helyer> |
| Component: | redhat-config-users | Assignee: | Brent Fox <bfox> |
| Status: | CLOSED WORKSFORME | QA Contact: | |
| Severity: | high | Docs Contact: | |
| Priority: | high | ||
| Version: | 9 | ||
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | i686 | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2003-12-01 20:27:45 UTC | Type: | --- |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
I would really be suspicious of the hardware here. There's absolutely no code in the redhat-config-* Python code that would ever cause a machine to reboot. Can you look in /var/log/messages after the crash and see if there were any error messages logged just before the machine crashed? I am unable to duplicate this behavior. Closing as 'worksforme' |
Description of problem: Part 1: When attempting to use the Users and Groups GUI on the system console will always cause a system crash. The user selects Users and Groups from the Red Hat menu "System Settings". The GUI appears but when clicking on the "Add User" button or double-clicking on an existing user, the system immediately crashes with no warning. Part 2: When attempting to modify video card settings using the Display GUI from the Red Hat menu "System Settings" (again, on the system console). The GUI appears. The user selects the "Advanced" tab. The user clicks on the Video Card "Configure" button. The system immediately crashes with no warning. Part 3: The problem described in parts 1 and 2 does not occur IF the GUI is displayed on a remote system. I believe that the menu selections for part 1 and part 2 run the apps redhat-config-users and redhat-config-xfree86 respectively. The user ssh'd from a Red Hat 9 desktop system to the server system. The user then executed these applications manually. The GUI is displayed on the desktop display, and users may be added and modified without any issues. Similary, the video card configuration may be altered without any issues. Software: Red Hat Linux 9. The system has the latest Red Hat Network provided patches and bug fixes. The "uname" command provides: Linux grover 2.4.20-19.9smp #1 SMP Tue Jul 15 17:04:18 EDT 2003 i686 i686 i386 GNU/Linux And, /proc/version provides: Linux version 2.4.20-19.9smp (bhcompile.redhat.com) (gcc version 3.2.2 20030222 (Red Hat Linux 3.2.2-5)) #1 SMP Tue Jul 15 17:04:18 EDT 2003 The software was installed as a new install and not as an upgrade. Hardware: The hardware is a Dell PowerEdge 2550. The system is connected to a keyboard, mouse, and monitor via a Black Box KVM switch. Other systems connected similarly and running Red Hat Linux 8 and below are functioning normally. Version-Release number of selected component (if applicable): redhat-config-users-1.1.5-7 redhat-config-xfree86-0.7.3-2 How reproducible: On the described system, the crash occurs 100% of the time. Steps to Reproduce: 1. Log in and select Users and Groups from the Red Hat menu 2. Provide the root password as necessary 3. Select Add User on the GUI Actual results: The system crashes without warning and reboots. No user account information may be added using the GUI on the console. Expected results: User account information should be accepted by the GUI and inserted into the appropriate system files (e.g. /etc/passwd, /etc/shadow). Additional info: The problem does not occur on the desktop system (Dell Dimension 8250) running Red Hat Linux 9, and so it appears to be related to the server configuration.