Bug 1009303

Summary: [abrt] gnome-contacts-3.9.91-1.fc20: contacts_app_selection_changed: Process /usr/bin/gnome-contacts was killed by signal 11 (SIGSEGV)
Product: [Fedora] Fedora Reporter: Adam Williamson <awilliam>
Component: gnome-contactsAssignee: Elad Alfassa <elad>
Status: CLOSED EOL QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 20CC: abhaykadam88, alexl, ashnikel, Bengt.Lueers, bpk678, christian.kirbach, elad, fedora, fedoraparked, hatem.masmoudi, hedelao, hhectoral, hugo159, ignatenko, jan.vesely, joarivera, js, js.izdebskI, kitsenok.ufa, kklimonda, korsnick, lampshade, marek90, matteo, mcatanzaro+wrong-account-do-not-cc, mclasen, me, michael, mikhail.v.gavrilov, miroj56, newrbu, psklenar, pvf2005, saynte, shahnavaz, stefan, tcfxfzoi, thunderbirdtr, two.oes
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Unspecified   
Whiteboard: abrt_hash:3ade387231ecc38344af6f6ef0490d78cb07f1f6
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2015-06-29 12:23:44 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
File: backtrace
none
File: cgroup
none
File: core_backtrace
none
File: dso_list
none
File: environ
none
File: exploitable
none
File: limits
none
File: maps
none
File: open_fds
none
File: proc_pid_status
none
File: var_log_messages none

Description Adam Williamson 2013-09-18 07:31:45 UTC
Description of problem:
I installed gnome-contacts because empathy asked for it (I don't know why), and it immediately started crashing.

Version-Release number of selected component:
gnome-contacts-3.9.91-1.fc20

Additional info:
reporter:       libreport-2.1.7
backtrace_rating: 4
cmdline:        gnome-contacts -i def4c459c3edc9a636d64cc34f3d7d56115bb105
crash_function: contacts_app_selection_changed
executable:     /usr/bin/gnome-contacts
kernel:         3.12.0-0.rc0.git26.2.fc21.x86_64
runlevel:       N N
type:           CCpp
uid:            1001

Truncated backtrace:
Thread no. 1 (10 frames)
 #0 contacts_app_selection_changed at contacts-app.c:769
 #1 contacts_app_show_individual_co at contacts-app.c:984
 #2 g_simple_async_result_complete at gsimpleasyncresult.c:777
 #3 contacts_store_find_contact_co at contacts-store.c:1798
 #4 g_cclosure_marshal_VOID__OBJECTv at gmarshal.c:1312
 #5 _g_closure_invoke_va at gclosure.c:840
 #7 g_signal_emit_by_name at gsignal.c:3426
 #8 __lambda21_ at contacts-store.c:1343
 #9 ___lambda21__folks_individual_aggregator_individuals_changed_detailed at contacts-store.c:1458
 #10 g_cclosure_marshal_VOID__OBJECTv at gmarshal.c:1312

Comment 1 Adam Williamson 2013-09-18 07:31:49 UTC
Created attachment 799138 [details]
File: backtrace

Comment 2 Adam Williamson 2013-09-18 07:31:52 UTC
Created attachment 799139 [details]
File: cgroup

Comment 3 Adam Williamson 2013-09-18 07:31:54 UTC
Created attachment 799140 [details]
File: core_backtrace

Comment 4 Adam Williamson 2013-09-18 07:31:57 UTC
Created attachment 799141 [details]
File: dso_list

Comment 5 Adam Williamson 2013-09-18 07:32:00 UTC
Created attachment 799142 [details]
File: environ

Comment 6 Adam Williamson 2013-09-18 07:32:04 UTC
Created attachment 799143 [details]
File: exploitable

Comment 7 Adam Williamson 2013-09-18 07:32:07 UTC
Created attachment 799144 [details]
File: limits

Comment 8 Adam Williamson 2013-09-18 07:32:09 UTC
Created attachment 799145 [details]
File: maps

Comment 9 Adam Williamson 2013-09-18 07:32:12 UTC
Created attachment 799146 [details]
File: open_fds

Comment 10 Adam Williamson 2013-09-18 07:32:15 UTC
Created attachment 799147 [details]
File: proc_pid_status

Comment 11 Adam Williamson 2013-09-18 07:32:17 UTC
Created attachment 799148 [details]
File: var_log_messages

Comment 12 Matthias Clasen 2013-09-19 13:19:07 UTC
Adam, was this a one-time crash, or is it reproducible ?

Comment 13 Matthias Clasen 2013-09-19 13:19:46 UTC
And how was gnome-contacts started ?

Comment 14 Adam Williamson 2013-09-19 21:29:56 UTC
It seems to happen each time I try to get information on an XMPP contact in Empathy.

Comment 15 Adam Williamson 2013-09-19 21:32:59 UTC
After updating to GNOME 3.9.92 and running Empathy I hit https://bugzilla.redhat.com/show_bug.cgi?id=1010080 which abrt thinks is new. Right now I can't get Empathy to believe it's online to see if I still get this crash when trying to get info on a contact.

Comment 16 Adam Williamson 2013-09-19 21:43:38 UTC
also happens if I do the same thing with a Facebook contact. Note, I haven't done GNOME Contacts' initial setup wizard yet: perhaps this bug happens when you try to get Information on a contact from Empathy before doing that?

Comment 17 Alexei Panov 2013-10-04 22:22:51 UTC
Try open contact from activities.

reporter:       libreport-2.1.7
backtrace_rating: 4
cmdline:        gnome-contacts -i 79e32013dc66ac4218513ea0fd7866768f76f8fa
crash_function: contacts_app_selection_changed
executable:     /usr/bin/gnome-contacts
kernel:         3.11.3-301.fc20.x86_64
package:        gnome-contacts-3.10-1.fc20
reason:         Process /usr/bin/gnome-contacts was killed by signal 11 (SIGSEGV)
runlevel:       N 5
type:           CCpp
uid:            1000

Comment 18 Anonymous 2013-10-13 15:48:14 UTC
I wanted to show some information about one person from Empathy communicator, and then I saw the crash report. I have this link from GUI ABRT, I don't know how to add more information, because when GUI finds that bug was reported, it doesn't gave chance to add information to existing bug report.
Fedora 20 Alpha with Gnome 3.10 64 bit. Gnome-contacts-3.10-1.fc20

Comment 19 Onuralp SEZER 2013-12-09 23:55:38 UTC
Description of problem:

I was using GNOME Search and journalctl going to use %100 CPU and crashed.Strange part is I was also opening Rhythmbox and journalctl also going to %100 but gnome-contacts also crashed again. 

Version-Release number of selected component:

Gnome-contacts-3.10.1-1.fc20.x86_64

Comment 20 Jan Vesely 2014-01-06 18:14:45 UTC
I ran into this problem by selecting 'Information' from empathy contact context menu.
After launching gnome-contacts directly and selecting 'primary contact store' it no longer crashes when invoked from empathy.

gnome-contacts-3.10.1-1.fc20.x86_64

Comment 21 Michael Reiger 2014-01-06 21:34:38 UTC
The same thing happened just here.

In the empathy chat window I selected Contact -> Information and gnome contacts had crashed.
After starting it manually and selecting primary contact store, no more crashes.

Version 3.10.1-1.fc20 also.

Comment 22 Scott West 2014-01-17 12:29:27 UTC
Another user experienced a similar problem:

1) start empathy
2) start conversation with someone
3) click on Contact->Information
4) crash

reporter:       libreport-2.1.11
backtrace_rating: 4
cmdline:        gnome-contacts -i 225757a955b3ae34f6e64f350ec1d7bfae7261e1
crash_function: contacts_app_selection_changed
executable:     /usr/bin/gnome-contacts
kernel:         3.12.7-300.fc20.x86_64
package:        gnome-contacts-3.10.1-1.fc20
reason:         gnome-contacts killed by SIGSEGV
runlevel:       N 5
type:           CCpp
uid:            1000

Comment 23 Greg` 2014-01-24 09:09:52 UTC
i get the same Crash as the reporter above me

Comment 24 Diego Escalante Urrelo 2014-02-05 00:55:57 UTC
I can reproduce this on the liveUSB of F20, or in a freshly installed account:

1. Open Online Accounts.
2. Add an account with chat enabled.
3. Wait for contacts to load.
4. Go to gnome-shell and search for a contact, click such contact.

Expected:
5. gnome-contacts opens with such contact loaded.

Actual:
5. gnome-contacts crashes with this trace.

Fix:
Open gnome-contacts independently, and select a default addressbook source.
After doing this, the crash is gone.


Seems g-c doesn't know what to do if there's no default adddressbook source.

Comment 25 Mikhail 2014-03-09 11:46:30 UTC
Occurs when try to open finded with "GNOME Search" contact.

Comment 26 Julian Stecklina 2014-06-06 14:54:15 UTC
Another user experienced a similar problem:

I have an owncloud account in my Gnome online accounts. The problem occured when I search for a contact via the gnome shell and then hit enter.

reporter:       libreport-2.2.2
backtrace_rating: 4
cmdline:        gnome-contacts -i 23011fcb9ed13a2624cb4bc49ec2f14ba51e80e3
crash_function: contacts_app_selection_changed
executable:     /usr/bin/gnome-contacts
kernel:         3.14.4-200.fc20.x86_64
package:        gnome-contacts-3.10.1-1.fc20
reason:         gnome-contacts killed by SIGSEGV
runlevel:       N 5
type:           CCpp
uid:            1000

Comment 27 Michael Catanzaro 2014-06-20 20:44:17 UTC
Another user experienced a similar problem:

Crash when attempting to add an XMPP contact in Empathy.  I did not open gnome-contacts.

reporter:       libreport-2.2.2
backtrace_rating: 4
cmdline:        gnome-contacts -i 9afe9707aad16e65a3bbb2cab0486d94dc497cf8
crash_function: contacts_app_selection_changed
executable:     /usr/bin/gnome-contacts
kernel:         3.14.7-200.fc20.x86_64
package:        gnome-contacts-3.10.1-1.fc20
reason:         gnome-contacts killed by SIGSEGV
runlevel:       N 5
type:           CCpp
uid:            1000

Comment 28 christian.kirbach@googlemail.com 2014-09-04 08:56:28 UTC
I faced this as well when trying to view information about an XMPP contact.

[nazgul@localhost ~]$ yum info gnome-contacts
Geladene Plugins: langpacks
Installierte Pakete
Name       : gnome-contacts
Architektur : x86_64
Version    : 3.10.1
Ausgabe    : 1.fc20

Comment 29 Jakub Izdebski 2014-10-04 14:55:10 UTC
Also reproducible for me.

Comment 30 Fedora End Of Life 2015-05-29 09:24:53 UTC
This message is a reminder that Fedora 20 is nearing its end of life.
Approximately 4 (four) weeks from now Fedora will stop maintaining
and issuing updates for Fedora 20. It is Fedora's policy to close all
bug reports from releases that are no longer maintained. At that time
this bug will be closed as EOL if it remains open with a Fedora  'version'
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Comment 31 Fedora End Of Life 2015-06-29 12:23:44 UTC
Fedora 20 changed to end-of-life (EOL) status on 2015-06-23. Fedora 20 is
no longer maintained, which means that it will not receive any further
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