| Summary: | Broker returns user-unfriendly error messages when Dynect is in maintenance | ||
|---|---|---|---|
| Product: | OpenShift Online | Reporter: | Zhe Wang <zhewang> |
| Component: | Pod | Assignee: | Lili Nader <lnader> |
| Status: | CLOSED CURRENTRELEASE | QA Contact: | libra bugs <libra-bugs> |
| Severity: | low | Docs Contact: | |
| Priority: | medium | ||
| Version: | 2.x | CC: | lnader, mfisher, xtian |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2014-01-24 03:23:29 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
Commit pushed to master at https://github.com/openshift/li https://github.com/openshift/li/commit/19c46b033793247ebdc0e351faeaf2e4515404e5 Bug 1012328 The updated exception msg looks good friendly enough, and move the bug to VERIFIED. |
Description of problem: Dynect was in maintenance from September 26, 2013 at 09:00 UTC until 10:00 UTC, causing its APIs to be unavailable. Moreover, the error was actually recorded in development.log: ^[[0;37m2013-09-26 05:01:56.865^[[0m [^[[0;37mDEBUG^[[0m] Retrying dyn_login after exception caught from DNS request: Login failed: Net::HTTPServiceUnavailable (pid:18844) ^[[0;37m2013-09-26 05:01:56.865^[[0m [^[[0;37mDEBUG^[[0m] DYNECT Login with path: /REST/Session/ (pid:18844) ^[[0;37m2013-09-26 05:01:56.955^[[0m [^[[0;37mDEBUG^[[0m] Execute DeregisterDnsOp (pid:8343) ^[[0;37m2013-09-26 05:01:56.969^[[0m [^[[0;37mDEBUG^[[0m] DYNECT Login with path: /REST/Session/ (pid:8343) ^[[0;37m2013-09-26 05:01:57.430^[[0m [^[[0;37mDEBUG^[[0m] Response code: 503 (pid:18844) ^[[0;37m2013-09-26 05:01:57.430^[[0m [^[[0;37mDEBUG^[[0m] Response body: {"status": "failure", "data": {}, "job_id": null, "msgs": [{"INFO": "The Dynect API is currently in maintenance mode. Please try again later.", "SOURCE": "API-A", "LVL": "ERROR"}]} (pid:18844) ^[[0;37m2013-09-26 05:01:57.439^[[0m [^[[31mERROR^[[0m] Login failed: Net::HTTPServiceUnavailable (pid:18844) However, the CLI only prompted the following error message when using rhc commands: Login failed: Net::HTTPServiceUnavailable which is very technical and user-unfriendly. It would be better if we could return a more readable and specific message. Version-Release number of selected component (if applicable): devenv_3832 How reproducible: when Dynect is in maintenance Steps to Reproduce: 1. Create an app via RHC when Dynect is in maintenance 2. 3. Actual results: The creation fails with the error: [zhe@fedora runtst]$ rhc app create srb8 ruby-1.8 Application Options ------------------- Namespace: test Cartridges: ruby-1.8 Gear Size: default Scaling: no Creating application 'srb8' ... Login failed: Net::HTTPServiceUnavailable Expected results: It could be better if the error message is more specific and user-friendly. Additional info: