Bug 101358

Summary:	Fatal Error Downloading gtkhtml RPM package
Product:	Red Hat Enterprise Linux 4	Reporter:	Steven E. Rice <steven-e-rice>
Component:	up2date	Assignee:	Adrian Likins <alikins>
Status:	CLOSED NOTABUG	QA Contact:	Red Hat Satellite QA List <satqe-list>
Severity:	medium	Docs Contact:
Priority:	medium
Version:	4.0	CC:	murf, rhn-bugs, stevens-linux
Target Milestone:	---
Target Release:	---
Hardware:	athlon
OS:	Linux
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2004-08-27 01:17:44 UTC	Type:	---
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Steven E. Rice 2003-07-31 05:05:09 UTC

Description of problem:
Run updater.  Channel is "redhat-linux-i386-9".  Attempt to update "gtkhtml".  
Results in an error dialog:

> There was a fatal error communicating with the server.  The message was:
> File Not Found: r-e-d.a
>
> Error Message:
>   Invalid RPM package gtkhtml-1.1.9-0.9.src.rpm requested
> Error Class Code: 17
> Error Class Info: File not found.
etc.

Version-Release number of selected component (if applicable):
unknown

How reproducible:
completely

Steps to Reproduce:
1. Click on red ball with "!" to run Red Hat Network Alert Notification Tool.
2. Click on the "launch up2date..." button.
3. In Red Hat Update Agent, select "gtkhtml" and click on the "> Forward" 
button.
4. Progress dialog pops up: "Testing package set/solving RPM inter-
dependencies".
5. New dialog displayed, "Packages Required to Solve Dependencies", which says 
it needs to download "gtkhtml-devel", version "1.1.9", release "0.9".
6. Click "> Forward".  After a few seconds, error mentioned above is displayed.
    
Actual results:
Error message mentioned above.

Expected results:
Download & install package.

Additional info:

Comment 1 Steve Murphy 2003-08-02 02:13:05 UTC

I am getting this also. Apparently, my config option to download source rpms
with the rest, was a problem here-- It says it cannot find 
gtkhtml-1.1.9-0.9.src.rpm.
Could it be that you guys forgot to put this package on the server???

Comment 2 Steve Murphy 2003-08-02 02:18:13 UTC

Uh, Sorry! But because I just downloaded 100 meg of updates, and I can't advance
from "Retrieving Packages" to "Installing", means I can't install this boatload
of updates until this problem is taken care of. THat makes it pretty high
priority, pretty critical to me... and I think to you guys also! I counted 4 new
bug reports with "gtkhtml" in them!

Comment 3 Adrian Likins 2003-08-14 01:37:10 UTC

should be fixed now, server side problem with some missing src rpms.

Comment 4 Todd Warner 2004-08-27 01:17:44 UTC

NOTABUG ...well NOT A up2date BUG. It was a server-side issue.