| Summary: | Openstack-Cinder: Fails to create a volume snapshot with EMC driver | ||||||
|---|---|---|---|---|---|---|---|
| Product: | Red Hat OpenStack | Reporter: | Yogev Rabl <yrabl> | ||||
| Component: | openstack-cinder | Assignee: | Eric Harney <eharney> | ||||
| Status: | CLOSED NOTABUG | QA Contact: | Yogev Rabl <yrabl> | ||||
| Severity: | high | Docs Contact: | |||||
| Priority: | unspecified | ||||||
| Version: | 4.0 | CC: | eharney, hateya, yeylon, yrabl | ||||
| Target Milestone: | --- | ||||||
| Target Release: | 4.0 | ||||||
| Hardware: | Unspecified | ||||||
| OS: | Unspecified | ||||||
| Whiteboard: | storage | ||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||
| Doc Text: | Story Points: | --- | |||||
| Clone Of: | Environment: | ||||||
| Last Closed: | 2013-10-09 12:53:40 UTC | Type: | Bug | ||||
| Regression: | --- | Mount Type: | --- | ||||
| Documentation: | --- | CRM: | |||||
| Verified Versions: | Category: | --- | |||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||
| Attachments: |
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The command was: cinder snapshot-create 91d590b7-5aba-432b-b424-660d4ffc071d This appears to be an error coming from the agent or storage system itself -- CIMError: (7, u'The requested operation is not supported. (com.emc.cmp.osls.se.osl.Replica.StorRepGroupRelCapGet():1475 C:ERROR_CLASS_SOFTWARE F:ERROR_FAMILY_NOT_SUPPORTED R:1000002 C:ERROR_CLASS_SOFTWARE F:ERROR_FAMILY_NOT_SUPPORTED R:1000002 Requested feature is not supported by entity\'s software level : "This feature is not installed")') Did this same hardware work w/ RHOS 3.0? Eric, you're right. The problem is that our EMC storage lacks a component that manages snapshots. You need to also go update https://bugs.launchpad.net/cinder/+bug/1236396 . |
Created attachment 808851 [details] the cinder's logs and conf files. Description of problem: The creation of a snapshot from an available volume with the EMC driver. Version-Release number of selected component (if applicable): openstack-cinder-2013.2-0.9.b3.el6.noarch How reproducible: Always Steps to Reproduce: 1. Create a volume. 2. Create a snapshot of that volume. 3. Actual results: The status of the snapshot is error, the log show: 2013-10-07 17:20:07.478 5810 ERROR cinder.openstack.common.rpc.amqp [req-8f522c80-4071-4ada-a9b5-4c30a956a7ca 8918cd6117f44983b557cd2c87c24b28 c6a2aad534c943838844157748188aee] Exception during message handling 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp Traceback (most recent call last): 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp File "/usr/lib/python2.6/site-packages/cinder/openstack/common/rpc/amqp.py", line 441, in _process_data 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp **args) 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp File "/usr/lib/python2.6/site-packages/cinder/openstack/common/rpc/dispatcher.py", line 148, in dispatch 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp return getattr(proxyobj, method)(ctxt, **kwargs) 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp File "/usr/lib/python2.6/site-packages/cinder/volume/manager.py", line 326, in create_snapshot 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp {'status': 'error'}) 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp File "/usr/lib64/python2.6/contextlib.py", line 23, in __exit__ 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp self.gen.next() 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp File "/usr/lib/python2.6/site-packages/cinder/volume/manager.py", line 317, in create_snapshot 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp model_update = self.driver.create_snapshot(snapshot_ref) 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp File "/usr/lib/python2.6/site-packages/cinder/volume/drivers/emc/emc_smis_iscsi.py", line 65, in create_snapshot 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp self.common.create_snapshot(snapshot) 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp File "/usr/lib/python2.6/site-packages/cinder/volume/drivers/emc/emc_smis_common.py", line 514, in create_snapshot 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp SourceElement=vol_instance.path) 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp File "/usr/lib/python2.6/site-packages/pywbem/cim_operations.py", line 801, in InvokeMethod 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp result = self.methodcall(MethodName, obj, **params) 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp File "/usr/lib/python2.6/site-packages/pywbem/cim_operations.py", line 362, in methodcall 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp raise CIMError(code, tt[0][1]['DESCRIPTION']) 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp CIMError: (7, u'The requested operation is not supported. (com.emc.cmp.osls.se.osl.Replica.StorRepGroupRelCapGet():1475 C:ERROR_CLASS_SOFTWARE F:ERROR_FAMILY_NOT_SUPPORTED R:1000002 C:ERROR_CLASS_SOFTWARE F:ERROR_FAMILY_NOT_SUPPORTED R:1000002 Requested feature is not supported by entity\'s software level : "This feature is not installed")') 2013-10-07 17:20:07.478 5810 TRACE cinder.openstack.common.rpc.amqp Expected results: The snapshot should be available. Additional info: Attached: 1. The cinder's log files. 2. The cinder's conf files.