Bug 1017453

Summary: agent can't connect in windows service mode
Product: [JBoss] JBoss Operations Network Reporter: Viet Nguyen <vnguyen>
Component: AgentAssignee: RHQ Project Maintainer <rhq-maint>
Status: CLOSED WORKSFORME QA Contact: Mike Foley <mfoley>
Severity: medium Docs Contact:
Priority: unspecified    
Version: JON 3.2CC: ahovsepy, jshaughn, loleary
Target Milestone: ER01Keywords: Regression
Target Release: JON 3.3.0   
Hardware: x86_64   
OS: Windows   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2014-08-25 14:19:21 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Attachments:
Description Flags
agent.log
none
agent wrapper log none

Description Viet Nguyen 2013-10-09 23:03:08 UTC
Created attachment 810202 [details]
agent.log

Description of problem:
After going through agent interactive registration with rhq-agent.bat the agent service windows service couldn't start.  See attached log.

Version-Release number of selected component (if applicable):
ER3
Windows 2008 64bit
jre1.7 32 and 64 bit

How reproducible:


Steps to Reproduce:
1. register agent with rhq-agent.bat
2. rhq-agent-wrapper install
3. rhq-agent-wrapper start

Actual results:
agent can't authenticate with server in windows service mode

Expected results:
agent should be able to connect in svc mode

Additional info:

Comment 1 Viet Nguyen 2013-10-09 23:04:14 UTC
Created attachment 810204 [details]
agent wrapper log

Comment 2 Simeon Pinder 2013-11-08 14:41:07 UTC
Moving to unspecified target milestone as only JON 3.2.0 'blockers'(https://url.corp.redhat.com/bz-jon32-blockers-list-notmodified-nodocs) will make it into subsequent builds after ER5.

Comment 4 Larry O'Leary 2014-02-18 21:51:11 UTC
This sounds pretty bad. If this BZ is correct, it means that users would not be able to run the agent on a Windows platform.

This would also be a regression so marking it as such.

Comment 6 Jay Shaughnessy 2014-08-25 14:10:50 UTC
I suspect this was an issue with Preferences, or possibly trying to use a 32-Bit JRE.  This works, setting to verified.

Comment 7 Larry O'Leary 2014-08-25 14:19:21 UTC
@Jay, VERIFIED indicates that development made a change/fix and QE validated that the issue no longer occurs post-fix. I don't think this is the case here.

As such, I am closing this as WORKSFORME which is the more appropriate status if I understand what you are saying in comment 6.

If this is not the case, please re-open or respond accordingly.