Bug 1018488

Summary: frezze gnome shell and automatic restart
Product: [Fedora] Fedora Reporter: mx <sergey.mihailov>
Component: gnome-shellAssignee: Igor Gnatenko <ignatenko>
Status: CLOSED DUPLICATE QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 19CC: fmuellner, ignatenko, otaylor, samkraju, sergey.mihailov, walters
Target Milestone: ---Keywords: Reopened
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-10-13 14:36:30 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description mx 2013-10-12 15:25:17 UTC
Description of problem:
frezze gnome shell

Version-Release number of selected component (if applicable):
Fedora release 19 (Schrödinger’s Cat)
3.11.3-201.fc19.x86_64
gnome-shell-3.8.4-2.fc19.x86_64

Actual results:
Oct 12 19:12:18 mx kernel: [ 7577.784021] gnome-shell[1494]: segfault at 88 ip 000000381be30662 sp 00007fffdc301648 error 4 in libgdk-3.so.0.800.4[381be00000+a3000]
Oct 12 19:12:19 mx abrt[5561]: File '/usr/bin/gnome-shell' seems to be deleted
Oct 12 19:12:23 mx abrt[5561]: Saved core dump of pid 1494 (/usr/bin/gnome-shell) to /var/tmp/abrt/ccpp-2013-10-12-19:12:19-1494 (289816576 bytes)
Oct 12 19:12:25 mx gnome-session[1234]: WARNING: Application 'gnome-shell.desktop' killed by signal 11
Oct 12 19:12:25 mx gnome-session[1234]: gnome-session[1234]: WARNING: Application 'gnome-shell.desktop' killed by signal 11

Comment 1 Igor Gnatenko 2013-10-13 10:25:34 UTC
re-send this bug w/ ABRT

Comment 2 mx 2013-10-13 13:24:09 UTC
Sorry bad my english.
I do not quite understand what :INSUFFICIENT_DATA

Is it possible to write a message that needs to be done.
and then to close bug ?
Without waiting for an answer.

Comment 3 Igor Gnatenko 2013-10-13 13:30:55 UTC
We need more data for fixing bug.

Oct 12 19:12:23 mx abrt[5561]: Saved core dump of pid 1494 (/usr/bin/gnome-shell) to /var/tmp/abrt/ccpp-2013-10-12-19:12:19-1494 (289816576 bytes)

Based on this you should re-send this bug w/ ABRT. It will automatically generate backtrace and etc. and then we can get some infos for fixing bug.

Comment 4 mx 2013-10-13 13:41:08 UTC
Unfortunately the computer that is not connected to the network. But I have a file with it:
-rw-r--r--. 1 root  root 36337088 окт 13 17:37 ccpp-2013-10-12-19:12:19-1494.tar.gz

Where can I send it?
( sorry size archiv 36Mb )

Comment 5 Igor Gnatenko 2013-10-13 13:49:49 UTC
ok. so.
Copy this archive to another machine, install gdb (# yum install gdb), install debuginfo files (# debuginfo-install gnome-shell-3.8.4-2.fc19.x86_64), run gdb w/ coredump ($ gdb gnome-shell ./coredump) and print backtrace ((gdb) thread apply all bt full)

Comment 6 mx 2013-10-13 13:59:27 UTC
> Copy this archive to another machine
?

Can I do it all on the computer where the failure occurred?
Upload elsewhere in gdb rpm, and copy to the buggs computer.

Comment 7 Igor Gnatenko 2013-10-13 14:05:49 UTC
(In reply to mx from comment #6)
> > Copy this archive to another machine
> ?
> 
> Can I do it all on the computer where the failure occurred?
> Upload elsewhere in gdb rpm, and copy to the buggs computer.
You said that you don't have internet on this machine. So you need copy this files to another machine, which have internet.

Comment 8 mx 2013-10-13 14:08:39 UTC
All computers on the Internet where there are running CentOS 6x only.

Comment 9 mx 2013-10-13 14:36:30 UTC

*** This bug has been marked as a duplicate of bug 995476 ***