| Summary: | Indefinite hang on plugin download | ||
|---|---|---|---|
| Product: | [Fedora] Fedora | Reporter: | Timothy St. Clair <tstclair> |
| Component: | hplip | Assignee: | Tim Waugh <twaugh> |
| Status: | CLOSED NOTABUG | QA Contact: | Fedora Extras Quality Assurance <extras-qa> |
| Severity: | high | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 20 | CC: | jpopelka, tstclair, twaugh |
| Target Milestone: | --- | ||
| Target Release: | --- | ||
| Hardware: | All | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Bug Fix | |
| Doc Text: | Story Points: | --- | |
| Clone Of: | Environment: | ||
| Last Closed: | 2013-10-14 16:58:37 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
|
Description
Timothy St. Clair
2013-10-14 14:14:11 UTC
Could you try to run the hp-plugin in debug mode, i.e. 'hp-plugin -i -g' and show me the output ? Seems to be locked on the following: --------------------------------------------- hp-plugin[19160]: debug: Downloading 3.13.9 plug-in file from 'http://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.13.9-plugin.run' to '/var/log/hp/tmp'... hp-plugin[19160]: debug: /bin/wget --cache=off -P /var/log/hp/tmp http://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.13.9-plugin.run hp-plugin[19160]: debug: --2013-10-14 11:18:45-- http://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.13.9-plugin.run Resolving www.openprinting.org (www.openprinting.org)... 140.211.169.16 Connecting to www.openprinting.org (www.openprinting.org)|140.211.169.16|:80... hp-plugin[19160]: debug: failed: Connection timed out. Retrying. hp-plugin[19160]: debug: --2013-10-14 11:20:54-- (try: 2) http://www.openprinting.org/download/printdriver/auxfiles/HP/plugins/hplip-3.13.9-plugin.run Connecting to www.openprinting.org (www.openprinting.org)|140.211.169.16|:80... ^Cerror: User exit Done. hp-plugin[19160]: debug: Unlocking: /var/hp-plugin.lock --------------------------------------------- Trying to do regular connections to that url also fail. (In reply to Timothy St. Clair from comment #2) > Trying to do regular connections to that url also fail. Nothing we can do here then. Of note: The site appears to be back up today, and the installation worked fine. It may be a prudent measure to open an upstream ticket to give a meaningful error message to the user. See also https://bugs.launchpad.net/hplip/+bug/1240655 https://bugs.launchpad.net/hplip/+bug/1240769 |