Bug 1018996

Summary:	On failed install, feedback cannot be reported back to JBoss / Red Hat
Product:	[JBoss] JBoss Data Virtualization 6	Reporter:	Josh West <jowest>
Component:	Installer	Assignee:	Thomas Hauser <thauser>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Len DiMaggio <ldimaggi>
Severity:	high	Docs Contact:
Priority:	unspecified
Version:	6.0.0	CC:	atangrin, felias, jowest, ldimaggi, rwagner, thauser, vhalbert
Target Milestone:	CR2	Keywords:	QA-Closed
Target Release:	---
Hardware:	All
OS:	All
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:	There is no indication that a failed install will be reported to Red Hat. Furthermore, the content in the install log cannot be copied into the clipboard to email details manually.	Story Points:	---
Clone Of:		Environment:
Last Closed:	2016-02-10 08:55:47 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:

Description Josh West 2013-10-14 21:45:34 UTC

On failed install, feedback cannot be reported back to JBoss / Red Hat

There is no indication that a failed install will return information to Red Hat.  The content in the install log cannot be copied into the clipboard to emailing details.  

Expected behavior: 
- Be able to send an error report to Red Hat so that the issue can be reviewed / fixed, or posted to the jboss.org forum.

Comment 2 Rick Wagner 2014-06-16 13:34:02 UTC

Hi Josh,

We're discussing this issue in triage.  We're interested in the idea that text can't be copied to the clipboard.

Is the desired text what we see in the UI?  If so, it seems that same text should be available in the text log that's kept on disk.  (See it in the installation directory.)  

Can you please have a look and let us know if this changes the concern?

Please let us know.

Thanks,

Rick

Comment 3 Josh West 2015-03-09 12:40:33 UTC

That satisfies the concern.

Comment 4 Anne-Louise Tangring 2015-06-30 15:22:15 UTC

Tom,
Is this difficult to implement? To copy the text from the UI and put it in the text log on failed install?

Comment 5 Thomas Hauser 2015-06-30 21:14:43 UTC

Anne,

The text in the UI is placed into a text file name InstallationLog.txt during installation. I thought that this satisfied the concern as per above conversation.