Bug 1023022

Description of Enhancement:

 

There is already analytics framework code implemented in production within CSP and RHN pages that is utilized during the page load, different pieces of information are scrapped from the customer portal chroming about the user whom is loading the page like browser type, device type, OS etc...

 

However, currently we do not know the user whom is loading the page and what product they are attempting to download along with other various pieces of information that are currently not being captured.

 

To accomplish obtaining this information we need to implment the analystics framework on the download buttons within RHN.

 

The method to accomplish this can be found here, https://docspace.corp.redhat.com/docs/DOC-57554


 

Best practices for reporting. https://docspace.corp.redhat.com/docs/DOC-143337

Analytics Framework https://docspace.corp.redhat.com/docs/DOC-149185

 

The exact information that we need to pass to Omniture once the download event is initiated by selecting any download button on page is:

1. User_ID 

2. Account Number

3. Product  ---- As specific as possible about exactly what product is being selected for download

4. session ID

5. Entire referring string

 

Business case:

Red Hat needs to know more about whom is initiating the download events and find out whom is downloading specific products.

 

 

Applications impacted by this change:

    RHN Download pages 

 

Use case 1:

Steps to Reproduce:

(Login with user that has full access to download RHN products)

Steps to Reproduce:

1.    Go to https://rhn.redhat.com/rhn/software/downloads/SupportedISOs.do
2.    Select ANY Download selection ex. https://rhn.redhat.com/rhn/software/channel/downloads/Download.do?cid=7594
3.    Select ANY link on page that initiates a .iso, package or any type of download on page

 

 

Expected results:

An event is fired to Omniture which contains the specific download values like:

1. User_ID 

2. Account Number 

3. Product  

4. session ID

5. Entire referring string



 

Acceptance criteria (be detailed):

The following information needs to be fired off to Omniture

1. User_ID  ---

2. Account Number ---

3. Product  ---- As specific as possible about exactly what product is being selected for download

4. session ID

5. Entire referring string

 

 

How To Test? (Set up and Reproduction Steps)

(SetUp)

1. Install Firebug

2. Add the Omnibug plugin into Firebug

3. Open Omnibug

(End Setup)

=========================

4. Go to https://rhn.redhat.com/rhn/software/downloads/SupportedISOs.do

5. Select ANY Download selection ex. https://rhn.redhat.com/rhn/software/channel/downloads/Download.do?cid=7594

6. Select any 'Download' button

7. There should be two "On-Click Events" that appear, expand the second click event

 

Expected Results:

Verify the correct values are within the:

User_ID field

Account Number

Product

session ID

Entire Referring string


Additional info:

 

This was requested by Shea within TASK0022917


Requested Go-Live date for this enhancement is with the release of MR55