Bug 1023580

Summary:	Add support for user to change State and severity on cases
Product:	Red Hat Enterprise Virtualization Manager	Reporter:	Spenser Shumaker <sshumake>
Component:	redhat-support-plugin-rhev	Assignee:	Spenser Shumaker <sshumake>
Status:	CLOSED UPSTREAM	QA Contact:	Jiri Belka <jbelka>
Severity:	medium	Docs Contact:
Priority:	unspecified
Version:	3.3.0	CC:	acathrow, cboyle, iheim, pstehlik, srevivo, sshumake, yeylon
Target Milestone:	---	Keywords:	Triaged
Target Release:	3.3.0
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:	external
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:	Addded support to update status and severity of cases.	Story Points:	---
Clone Of:		Environment:
Last Closed:	2013-11-07 07:19:51 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	External	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:

Description Spenser Shumaker 2013-10-25 19:51:04 UTC

This is a request from the support engineers:

When creating a new case the user must be able to specify a severity.

When modifying an existing case the user must be able to specify a severity and change case state

Comment 2 Shai Revivo 2013-11-07 07:19:51 UTC

This bug was fixed and is slated to be in the upcoming version. As we are focusing our testing at this phase on severe bugs, this bug was closed without going through its verification step.

Comment 3 Charlie 2013-11-28 01:33:52 UTC

This bug is currently attached to errata RHBA-2013:15513. If this change is not to be documented in the text for this errata please either remove it from the errata, set the requires_doc_text flag to 
minus (-), or leave a "Doc Text" value of "--no tech note required" if you do not have permission to alter the flag.

Otherwise to aid in the development of relevant and accurate release documentation, please fill out the "Doc Text" field above with these four (4) pieces of information:

* Cause: What actions or circumstances cause this bug to present.
* Consequence: What happens when the bug presents.
* Fix: What was done to fix the bug.
* Result: What now happens when the actions or circumstances above occur. (NB: this is not the same as 'the bug doesn't present anymore')

Once filled out, please set the "Doc Type" field to the appropriate value for the type of change made and submit your edits to the bug.

For further details on the Cause, Consequence, Fix, Result format please refer to:

https://bugzilla.redhat.com/page.cgi?id=fields.html#cf_release_notes 

Thanks in advance.