Bug 1029761

Summary: virt-viewer can not get the perfect screenshot of the secondary displays
Product: Red Hat Enterprise Linux 7 Reporter: CongDong <codong>
Component: spice-gtkAssignee: Marc-Andre Lureau <marcandre.lureau>
Status: CLOSED ERRATA QA Contact: Desktop QE <desktop-qa-list>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 7.0CC: codong, dblechte, dyuan, jjongsma, juzhou, marcandre.lureau, mzhan, rbalakri, tzheng
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: spice-gtk-0.22-1.el7 Doc Type: Bug Fix
Doc Text:
When taking a screenshot of a secondary screen (menu: File > Screenshot), the resulting image was corrupted. After this fix, the resulting image is an accurate representation of the display.
Story Points: ---
Clone Of:
: 1029765 (view as bug list) Environment:
Last Closed: 2015-03-05 13:40:41 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1029765    
Attachments:
Description Flags
virt-viewer log : screenshot for display without icons
none
the bad screenshot none

Description CongDong 2013-11-13 07:04:19 UTC
Description of problem:
virt-viewer can not get the perfect screenshot of the display without desktop icons.
No problems with screenshot of the display with desktop icons.


Version-Release number of selected component (if applicable):
spice-glib-0.20-6.el7.x86_64
spice-server-0.12.4-3.el7.x86_64
spice-gtk3-0.20-6.el7.x86_64
virt-viewer-0.5.7-2.el7.x86_64
spice-xpi-2.8-4.el7.x86_64
spice-vdagent-0.14.0-5.el7.x86_64

How reproducible:
100%

Steps to Reproduce:
1. Prepare a spice guest with  two displays
2. # virsh start vm1
3. # virt-viewer vm1
4. Open all the displays of the guest
5. On the guest display without desktop icons:
   File -> Screenshot -> Save(can save it with ".jpg", ".png", ".bmp")
6. On the guest display with desktop icons:
   File -> Screenshot -> Save(can save it with ".jpg", ".png", ".bmp")

Actual results:
Step 5. The screenshot of the display without icons is black background with some white lines
Step 5. screenshot for display with icons is perfect.
".jpg", ".png", ".bmp" all have the problems

Expected results:
Every display can get the perfect screenshot.


Additional info:

Comment 1 CongDong 2013-11-13 07:08:11 UTC
Created attachment 823273 [details]
virt-viewer log : screenshot for display without icons

Sorry there is a typo, correct it:

> Step 5. screenshot for display with icons is perfect.
> ".jpg", ".png", ".bmp" all have the problems

 Step 6. screenshot for display with icons is perfect.
 ".jpg", ".png", ".bmp" all have the problems

Comment 2 CongDong 2013-11-13 07:08:59 UTC
Created attachment 823274 [details]
the bad screenshot

Comment 4 hyao@redhat.com 2013-11-20 07:11:14 UTC
I can reproduce the bug with the following packages: 
[root@7-204 images]# rpm -qa virt-viewer spice*
spice-gtk-0.20-11.el6.x86_64
spice-server-0.12.4-6.el6.x86_64
spice-gtk-python-0.20-11.el6.x86_64
virt-viewer-0.5.6-8.el6.x86_64
spice-vdagent-0.14.0-2.el6.x86_64
spice-glib-0.20-11.el6.x86_64

The screenshot of the desktop without icon is not perfect.

Comment 5 hyao@redhat.com 2013-11-20 07:15:27 UTC
(In reply to hyao from comment #4)
> I can reproduce the bug with the following packages: 
> [root@7-204 images]# rpm -qa virt-viewer spice*
> spice-gtk-0.20-11.el6.x86_64
> spice-server-0.12.4-6.el6.x86_64
> spice-gtk-python-0.20-11.el6.x86_64
> virt-viewer-0.5.6-8.el6.x86_64
> spice-vdagent-0.14.0-2.el6.x86_64
> spice-glib-0.20-11.el6.x86_64
> 
> The screenshot of the desktop without icon is not perfect.


Please ignore the comment4 with wrong package listed. Reproduced the bug with the package below:
[root@5-255 images]# rpm -qa virt-viewer spice*
spice-glib-0.20-6.el7.x86_64
spice-vdagent-0.14.0-5.el7.x86_64
spice-gtk3-0.20-6.el7.x86_64
spice-xpi-2.8-4.el7.x86_64
virt-viewer-0.5.7-2.el7.x86_64
spice-gtk-0.20-6.el7.x86_64
spice-server-0.12.4-3.el7.x86_64

Can't get a perfect screenshot of the desktop without icons

Comment 6 Marc-Andre Lureau 2014-03-12 22:58:49 UTC
I can reproduce some screenshot issues, taking

Comment 9 Jonathon Jongsma 2014-07-07 20:39:12 UTC
Since the patch involved spice-gtk, moving it to that component

Comment 13 errata-xmlrpc 2015-03-05 13:40:41 UTC
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

https://rhn.redhat.com/errata/RHBA-2015-0297.html