Bug 1030232

Summary: red-hat-access-plugin-rhsc: In "Open New Support Case", default 'Product' and 'Version' are currently related to rhevm
Product: Red Hat Gluster Storage Reporter: Prasanth <pprakash>
Component: redhat-access-plugin-rhscAssignee: Spenser Shumaker <sshumake>
Status: CLOSED ERRATA QA Contact: Prasanth <pprakash>
Severity: medium Docs Contact:
Priority: medium    
Version: 2.1CC: dpati, dtsang, knarra, kroberts, mmahoney, pprakash, sdharane, ssampat
Target Milestone: ---Keywords: ZStream
Target Release: RHGS 2.1.2   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2014-02-25 08:03:34 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Bug Depends On:    
Bug Blocks: 1030269    
Attachments:
Description Flags
screensot
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screensot of fix none

Description Prasanth 2013-11-14 08:30:43 UTC 
Created attachment 823816 [details]
screensot

Description of problem:

In "Open New Support Case", default Product and Version are incorrect. Product is selected as "Red Hat Enterprise Virtualization" by default and Version is selected as "3.3 Beta"m which is incorrect for RHS-C. See attached screenshot.

Version-Release number of selected component (if applicable): redhat-access-plugin-rhsc-2.1.2-1.el6rhs.noarch


How reproducible: 100%


Steps to Reproduce:
1. Install RHS-C cb7 build by following http://rhsm.pad.engineering.redhat.com/rhsc-build-cb7
2. Right click and click on "Red Hat Access: Support" and login
3.

Actual results: Product is selected as "Red Hat Enterprise Virtualization" by default and Version is selected as "3.3 Beta".


Expected results: Product should be "Red Hat Storage" and it's corresponding latest version should be selected as the default value.


Additional info:
Comment 3 Prasanth 2013-12-16 13:49:53 UTC 
Verified as fixed in redhat-access-plugin-rhsc-2.1.2-2.el6rhs.noarch

See attached.
Comment 4 Prasanth 2013-12-16 13:51:00 UTC 
Created attachment 837230 [details]
screensot of fix
Comment 6 errata-xmlrpc 2014-02-25 08:03:34 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHEA-2014-0208.html