Bug 1031203

Summary: Cannot print in horizontal
Product: [Fedora] Fedora Reporter: Germano Massullo <germano.massullo>
Component: okularAssignee: Kevin Kofler <kevin>
Status: CLOSED EOL QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: low Docs Contact:
Priority: unspecified    
Version: 19CC: germano.massullo, jreznik, kevin, ltinkl, rdieter, rnovacek, than, twaugh
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OS: Unspecified   
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Fixed In Version: Doc Type: Bug Fix
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Last Closed: 2015-02-17 19:15:39 UTC Type: Bug
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
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Description Flags
document that triggers the problem
none
files from /var/spool/cups/ none

Description Germano Massullo 2013-11-15 21:45:06 UTC
Created attachment 824718 [details]
document that triggers the problem

Description of problem:
I am trying to print in horizontal format, the pages of the attached document. Everytime the printer prints vertical pages.
I tried with Evince, and it correctly prints in horizontal mode, so it is not a problem of CUPS and/or Poppler engine.
What can it be?

Version-Release number of selected component (if applicable):
okular 4.11.3-1

Comment 1 Kevin Kofler 2013-11-29 16:20:41 UTC
Looks like the old landscape printing bug is backā€¦ :-(

I think there have been some changes recently in how CUPS handles the landscape vs. portrait options on the lpr command line, it used to be that "landscape" always meant to rotate the input, now I think it tries being smarter and outsmarts Okular. I'm having a look at this.

Comment 2 Kevin Kofler 2013-11-29 16:36:00 UTC
See also bug #768811 and http://pkgs.fedoraproject.org/cgit/cups-filters.git/tree/cups-filters-pdf-landscape.patch?h=f19

Adding the CUPS maintainer to CC for a comment.

Comment 3 Kevin Kofler 2013-11-29 16:38:46 UTC
And for "the old landscape printing bug" (in Okular) I was referring to, see:
https://bugs.kde.org/show_bug.cgi?id=181290
https://bugzilla.redhat.com/show_bug.cgi?id=509645

Comment 4 Germano Massullo 2013-11-29 16:59:01 UTC
Thank you Kevin

Comment 5 Tim Waugh 2013-11-29 17:08:55 UTC
Could you please confirm the versions of cups and cups-filters you have?

rpm -q cups cups-filters

The PDF workflow is relatively new and there are still orientation-related bugs remaining even after having fixed bug #768811, for example this one:
https://bugs.launchpad.net/ubuntu/+source/cups-filters/+bug/1243484

To analyse this particular problem with okular, it would be useful to be able to capture the document that okular submitted for printing, as well as information about how it submitted it.

To do this, enable job file preservation like this (as root):

cupsctl PreserveJobFiles=Yes

Print the document again. Now you need to find the two files from /var/spool/cups that correspond to that print job. To find out which ones they are, run these commands:

ls -1 /var/spool/cups/c* | sort | tail -n1
ls -1 /var/spool/cups/d* | sort | tail -n1

Please attach those two files to this bug report.

(Now you can turn off job file preservation with 'cupsctl PreserveJobFiles=No')

Comment 6 Germano Massullo 2013-11-29 17:56:35 UTC
(In reply to Tim Waugh from comment #5)
> Could you please confirm the versions of cups and cups-filters you have?
> 
> rpm -q cups cups-filters
cups-1.6.4-2.fc19.x86_64
cups-filters-1.0.40-4.fc19.x86_64

Comment 7 Germano Massullo 2013-11-29 17:57:20 UTC
Created attachment 830741 [details]
files from /var/spool/cups/

Done in landscape mode

Comment 8 Tim Waugh 2013-11-29 18:31:40 UTC
So it looks like Okular is submitting a job in portrait format, containing the landscape format pages inside each portrait page. Like this, where XXXXX is the actual presentation:

+-----------+
|           |
|           |
|  +-----+  |
|  |XXXXX|  |
|  +-----+  |
|           |
|           |
+-----------+

I guess that's not what you want, so it looks like an Okular bug to me.

Comment 9 Kevin Kofler 2013-11-30 23:30:26 UTC
How Okular prints PDF files is that it has Poppler output PostScript for the selected pages, then this module:
https://projects.kde.org/projects/kde/kdegraphics/okular/repository/entry/core/fileprinter.cpp?rev=KDE%2F4.11
starts lpr on the resulting PostScript.

The orientation part is this:
https://projects.kde.org/projects/kde/kdegraphics/okular/repository/entry/core/fileprinter.cpp?rev=KDE%2F4.11#L598

In the past, CUPS interpreted -o portrait as "do not rotate the document" and -o landscape as "do rotate the document". If the interpretation of those options changed, Okular needs to be adapted.

Comment 10 Kevin Kofler 2013-11-30 23:32:26 UTC
(In fact, I am the one to blame for that code in Okular.)

Comment 11 Tim Waugh 2013-12-02 10:58:37 UTC
Regardless of how CUPS rotates or doesn't rotate the document, it has been generated incorrectly: a landscape 4:3 inside a portrait paper size. No amount of rotation will fix that.

Comment 12 Kevin Kofler 2013-12-02 18:04:22 UTC
Yeah, that's bizarre indeed. I wonder whether this worked in the past, and if yes, how the heck it worked.

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