Bug 1031638

Summary: unable to install F20 in HP ProLiant 360 G6 and G5
Product: [Fedora] Fedora Reporter: XPanel <info>
Component: anacondaAssignee: Anaconda Maintenance Team <anaconda-maint-list>
Status: CLOSED INSUFFICIENT_DATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: urgent Docs Contact:
Priority: unspecified    
Version: 20CC: anaconda-maint-list, dshea, g.kaviyarasu, greg.krpan, info, jonathan, tjstefanski, vanmeeuwen+fedora
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2014-03-13 19:15:52 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
syslog from "pane is dead" crash
none
syslog from DL380G6 install "pane is dead" none

Description XPanel 2013-11-18 12:56:43 UTC 
Description of problem:

unable to install it on HP 360 G5/G6
Version-Release number of selected component (if applicable):20


How reproducible:


Steps to Reproduce:
1.
2.
3.

Actual results:


Expected results:


Additional info:
in HP 360 G5 it do not see HDD
in HP 360 G6 it show black screen and Pane Dead message
Comment 1 David Shea 2013-11-18 15:57:08 UTC 
What version of anaconda is this? What boot media did you use? Please attach the log files from /tmp to this bug.
Comment 2 XPanel 2013-11-18 16:36:32 UTC 
(In reply to David Shea from comment #1)
> What version of anaconda is this? What boot media did you use? Please attach
> the log files from /tmp to this bug.

I use Fedora 20, latest Beta net install version from USB-stick, created with https://fedorahosted.org/liveusb-creator/

I will post logs later
Comment 3 XPanel 2013-11-26 08:59:04 UTC 
I do not know how to extract logs, I see only black screen and this message
in HP 360 G6
Pane is dead

in HP 360 G5 it do not recognize HDD
Fedora 19 is working perfect, but 20 beta not.
Comment 4 XPanel 2013-12-24 12:34:13 UTC 
Tested Fedora 20 Final Release on HP ProLiant 360 G5 and G6 but without success.
The same error 'Pane is dead' when I try to install it.
some times 'Bios hardware error', but my servers are updated to the latest firmware using latest HP Proliant Service Pack from 2013.09.
also I tried to upgrade using "sudo fedup --network 20" but server reboot perpetual and it is unable to load kernel from fedora 20.
Comment 5 Chris Lumens 2014-01-02 16:29:35 UTC 
We could still use the log files so we know exactly what the problem is.
Comment 6 XPanel 2014-01-11 17:52:40 UTC 
(In reply to Chris Lumens from comment #5)
> We could still use the log files so we know exactly what the problem is.

ok, but how to check log files, it do not respond to any commands :(.
it is a fresh install, I use Raid 6, fresh created.

there is a black screen and 'Pane is dead' message.
there are no any prompts for commands.

sorry
Comment 7 tjstefan 2014-01-16 14:38:02 UTC 
Created attachment 851122 [details]
syslog from "pane is dead" crash

syslog for crash during install on proliant DL385 with error message "pane is dead"
Comment 8 Greg Krpan 2014-02-21 21:36:25 UTC 
Experiencing the same behavior on a ProLiant DL380 G6 with both normal and basic video drivers.

Will attach syslog from most recent install attempt for debugging.
Comment 9 Greg Krpan 2014-02-21 21:42:11 UTC 
Created attachment 866273 [details]
syslog from DL380G6 install "pane is dead"
Comment 10 David Shea 2014-02-25 22:25:54 UTC 
To access the logs hit Ctrl-B and then 2 to get to a shell. The log files are in /tmp.
Comment 11 Red Hat Bugzilla 2023-09-14 01:53:53 UTC 
The needinfo request[s] on this closed bug have been removed as they have been unresolved for 1000 days