Bug 1032231

Summary: Cannot restart my openshift application tomcat
Product: OpenShift Online Reporter: Myroslav <mpalenyc>
Component: ImageAssignee: Dan Mace <dmace>
Status: CLOSED NOTABUG QA Contact: libra bugs <libra-bugs>
Severity: urgent Docs Contact:
Priority: unspecified    
Version: 2.xCC: dmace, dmcphers, mpalenyc, yujzhang
Target Milestone: ---Keywords: SupportQuestion
Target Release: ---   
Hardware: x86_64   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-12-16 18:05:58 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Description Myroslav 2013-11-19 18:30:44 UTC
Description of problem:
Cannot restart my openshift application tomcat

Version-Release number of selected component (if applicable):


How reproducible:
Click on restart button

Steps to Reproduce:
1.Click on restart button
2.
3.

Actual results:
Application does not restart

Expected results:
Application restarts

Additional info:

Comment 1 Yujie Zhang 2013-11-20 02:21:37 UTC
Tried on prod, restarted my application tomcat6 and tomcat7, both can restart successfully, can not reproduce above issue.

Comment 2 Myroslav 2013-11-20 04:14:12 UTC
tomcat-avt.rhcloud.com

I get the following when trying to restart my application via web interface
================================
We appear to be having technical difficulties

You can try refreshing the page, if the problem is temporary.

You can also try the following:

Seek assistance in the support forum.
Join IRC channel #openshift on Freenode.
If you are experiencing a repeatable error not related to a service outage, report it as a bug.
Reference #9f4bad7725b4a711590f4a806bfa8eac

Comment 3 Myroslav 2013-11-21 13:08:54 UTC
Can someone restart my tomcat DIY app? Since I cannot do that from web ui due to this bug??

Comment 4 Dan Mace 2013-11-21 14:54:26 UTC
Myroslav,

It appears your application gear has about 250 java processes running, which is putting you up against your process quota.

Please try force-stopping your application (e.g. `rhc app force-stop tomcat ...`) before the restart.

Let me know if that resolves your issue.

Comment 5 Myroslav 2013-11-23 21:42:12 UTC
I new to open shift force-stop did work