Bug 1033220

Summary:	ESC phone home/authentication dialog should pop it to top of window stack to get focus
Product:	Red Hat Enterprise Linux 7	Reporter:	Asha Akkiangady <aakkiang>
Component:	esc	Assignee:	Jack Magne <jmagne>
Status:	CLOSED CURRENTRELEASE	QA Contact:	Asha Akkiangady <aakkiang>
Severity:	unspecified	Docs Contact:
Priority:	medium
Version:	7.0	CC:	jgalipea, nkinder, rpattath
Target Milestone:	rc
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:	esc-1.1.0-26.el7	Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2014-06-13 12:58:10 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:

Description Asha Akkiangady 2013-11-21 17:54:34 UTC

Description of problem:
ESC phone home/authentication dialog should pop up to top of window stack to get focus. 

Version-Release number of selected component (if applicable):
esc-1.1.0-25.el7.x86_64
xulrunner-24.1.0-1.el7.x86_64
coolkey-1.1.0-25.el7.x86_64
pcsc-lite-1.8.8-2.el7.x86_64

How reproducible:


Steps to Reproduce:
1. Open ESC. Select Applications -> System Tools -> Smart Card Manager
2. ESC manage window is up on the screen.
3. Plug a smart card (Gemalto 64K) with the reader (Omnikey 3121).


Actual results:
Phone home dialog window opens up behind the mange window.

Expected results:
Phone home dialog window should pop up to the top of the stack.


Additional info:
For format and enroll operation authentication dialog box also opens up behind the mange window.

Comment 2 Jack Magne 2013-11-21 18:15:58 UTC

Is this something new you've seen with rhel7? Thanks.

Comment 3 Asha Akkiangady 2013-11-21 18:53:15 UTC

Yeah, this problem is new, on RHEL 7.

Comment 4 Jack Magne 2013-11-26 18:00:19 UTC

Looking into this. This appears to be a more general problem with javascript pop-ups not coming to the front.

Still trying to figure out what is going on here and what to do.

Comment 5 Jack Magne 2013-11-27 18:46:52 UTC

Still working the problem. My recent fix to disable notifications caused a side effect that affected this issue. Will try to solve the issue with javascript as best that can be done.

Comment 6 Jack Magne 2013-11-27 23:10:09 UTC

Latest build addresses the most obvious cases of windows not popping up to the top.

The phone home dialog and the auth dialog should be fine. There could be some corner cases with the popup esc enrollment dialog.

Testing should make sure that basic functionality is preserved with this build.

Comment 8 Jack Magne 2013-12-06 18:16:28 UTC

DOC:

This release addresses ESC issues with pop up dialogs not gaining top focus. The main case addressed is the one where the ESC Phone Home dialog may launch behind other windows. The fix should address this issue.

Comment 9 Roshni 2014-02-05 19:16:55 UTC

Verified on esc-1.1.0-27.el7.x86_64

Comment 10 Ludek Smid 2014-06-13 12:58:10 UTC

This request was resolved in Red Hat Enterprise Linux 7.0.

Contact your manager or support representative in case you have further questions about the request.