Bug 1034878

Summary: Cannot load metrics error on metrics and resource->summary->activity pages
Product: [JBoss] JBoss Operations Network Reporter: Armine Hovsepyan <ahovsepy>
Component: UIAssignee: RHQ Project Maintainer <rhq-maint>
Status: CLOSED CURRENTRELEASE QA Contact: Mike Foley <mfoley>
Severity: high Docs Contact:
Priority: unspecified    
Version: JON 3.2CC: ahovsepy, jshaughn, mfoley, mithomps, skondkar
Target Milestone: ---   
Target Release: JON 3.3.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2014-08-29 13:01:38 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Attachments:
Description Flags
server.log none

Description Armine Hovsepyan 2013-11-26 16:17:08 UTC 
Description of problem:
Cannot load metrics error on metrics and resource->summary->activity pages

Version-Release number of selected component (if applicable):
jon 3.2 er7

How reproducible:
(seen several times during the day, no exact reproduction steps)

Steps to Reproduce :
no exact reproduction steps, will describe steps taken during the day

1. navigate to resource -> monitoring -> metrics
2. change metric time range to custom values  - custom hours, custom minutes
3. view metrics graphs in Monitoring -> metrics as well as "resource"->summary->activity page
4. change metric time range in another browser for the same resource
5. switch back to the old browser, refresh the page, navigate from Inventory -> "resource" (e.g. platform) -> monitoring -> metrics and/or inventory -> "resource" -> summary -> activity

Actual results:
Cannot load metrics error  on page -> http://d.pr/i/EauA

Expected results:
monitoring->metrics and/or summary->activity pages load metric data (metric graphs if needed) without errors on page

Additional info:
Comment 1 Armine Hovsepyan 2013-11-26 16:23:51 UTC 
Created attachment 829358 [details]
server.log

no exceptions in agent.log
fragment  from server.log containing exception
Comment 2 Sunil Kondkar 2013-11-27 12:36:22 UTC 
Additional Info:

I was able to reproduce the 'cannot load metrics' issue on IE9 on one of the VMs. The issue in not with firefox browser.

Steps:
1. In IE 9 browser, navigate to a 'Monitoring->Metrics' tab of a resource(Ex: Platform) 
2. Click on '1h' metric time range.
3. It displays 'cannot load metrics'.

However, i was able to reproduce the issue on one VM and could not reproduce on another VM having same IE 9 version with same steps.
Comment 6 Jay Shaughnessy 2014-08-26 22:06:57 UTC 
Armine, do you think this is still an issue?  I haven't heard of this recently.
Comment 7 Armine Hovsepyan 2014-08-28 09:52:19 UTC 
cannot reproduce issue anymore neither on IE9 nor in FF
can be closed as works-for-me or wont-fix