| Summary: | "Error in preferences dialog" pops up in subscription-manager-gui | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Product: | Red Hat Enterprise Linux 7 | Reporter: | xingge <gxing> | ||||||
| Component: | subscription-manager | Assignee: | candlepin-bugs | ||||||
| Status: | CLOSED DUPLICATE | QA Contact: | John Sefler <jsefler> | ||||||
| Severity: | high | Docs Contact: | |||||||
| Priority: | high | ||||||||
| Version: | 7.0 | CC: | ckozak, ldai, liliu, qianzhan | ||||||
| Target Milestone: | rc | ||||||||
| Target Release: | --- | ||||||||
| Hardware: | Unspecified | ||||||||
| OS: | Unspecified | ||||||||
| Whiteboard: | |||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2014-01-23 13:32:57 UTC | Type: | Bug | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Bug Depends On: | |||||||||
| Bug Blocks: | 863175 | ||||||||
| Attachments: |
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Created attachment 830054 [details]
error message
Created attachment 830055 [details]
rhsm.log
*** This bug has been marked as a duplicate of bug 1044596 *** |
Description of problem: After auto attach a subscription for the system, open rhsm gui preferences dialog will get an error message. Version-Release number of selected component (if applicable): RHEL7.0-everything-20131127.1-x86_64 subscription-manager-gui-1.10.6-1.el7 subscription-manager-firstboot-1.10.6-1.el7 subscription-manager-1.10.6-1.el7 python-rhsm-1.10.6-1.el7 How reproducible: always Steps to Reproduce: 1.Register the system with username “rhel7beta" 2.Open subscription-manager-gui and open the Preferences window ("System -> Preferences" or just press "Ctrl+P"), and now the window can be opened successfully. 3.go to "My Installed Products" tab, press "Auto-attach" button and follow the pages to auto attach a subscriptoin. 4.open the Preferences window again. Actual results: An error message window shows and it says "Error in preferences dialog, Please see /var/log/rhsm/rhsm.log for more information" please see the screen shot, and the rhsm.log in the attachment. Expected results: The preferences window should show. Additional info: