| Summary: | Failed to attach valid subscriptions on RHEL7 | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Product: | [Retired] Subscription Asset Manager | Reporter: | qianzhan | ||||||||
| Component: | candlepin | Assignee: | Katello Bug Bin <katello-bugs> | ||||||||
| Status: | CLOSED NOTABUG | QA Contact: | SAM QE List <sam-qe-list> | ||||||||
| Severity: | high | Docs Contact: | |||||||||
| Priority: | high | ||||||||||
| Version: | 1.3 | CC: | gxing, liliu, sgao, soliu | ||||||||
| Target Milestone: | rc | Keywords: | Regression, TestBlocker | ||||||||
| Target Release: | --- | ||||||||||
| Hardware: | Unspecified | ||||||||||
| OS: | Unspecified | ||||||||||
| Whiteboard: | |||||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||||
| Doc Text: | Story Points: | --- | |||||||||
| Clone Of: | Environment: | ||||||||||
| Last Closed: | 2013-11-28 09:25:21 UTC | Type: | Bug | ||||||||
| Regression: | --- | Mount Type: | --- | ||||||||
| Documentation: | --- | CRM: | |||||||||
| Verified Versions: | Category: | --- | |||||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||||
| Attachments: |
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Created attachment 830087 [details]
"auto-attach in GUI"
Created attachment 830095 [details]
"Not attach valid subscription"
Created attachment 830097 [details]
"katello-debug-20131128032102.tar.gz"
Because I used SKU 'RH00076' on public beta product, this is not a bug. |
Description of problem: Failed to attach valid subscriptions on RHEL7 Version-Release number of selected component (if applicable): katello-candlepin-cert-key-pair-1.0-1.noarch katello-certs-tools-1.4.2-2.el6sat.noarch katello-cli-1.4.3-11.el6sat.noarch katello-cli-common-1.4.3-11.el6sat.noarch katello-common-1.4.3.23-1.el6sam_splice.noarch katello-configure-1.4.4-5.el6sam.noarch katello-glue-candlepin-1.4.3.23-1.el6sam_splice.noarch katello-glue-elasticsearch-1.4.3.23-1.el6sam_splice.noarch katello-headpin-1.4.3.23-1.el6sam_splice.noarch katello-headpin-all-1.4.3.23-1.el6sam_splice.noarch katello-selinux-1.4.4-2.el6sat.noarch ruby193-rubygem-katello-redhat-access-engine-0.0.1-1.el6sam.noarch candlepin-0.8.26-1.el6sam.noarch candlepin-scl-1-5.el6_4.noarch candlepin-scl-quartz-2.1.5-5.el6_4.noarch candlepin-scl-rhino-1.7R3-1.el6_4.noarch candlepin-scl-runtime-1-5.el6_4.noarch candlepin-selinux-0.8.26-1.el6sam.noarch candlepin-tomcat6-0.8.26-1.el6sam.noarch thumbslug-0.0.34-1.el6sam.noarch thumbslug-selinux-0.0.34-1.el6sam.noarch subscription-manager: 1.10.6-1.el7 python-rhsm: 1.10.6-1.el7 How reproducible: always Steps to Reproduce: 1. Register and auto-attach against SAM. [root@dhcp-65-128 ~]# subscription-manager register --auto-attach Username: admin Password: The system has been registered with ID: 8b5a572f-3219-4296-bcc9-f93ba386a2cc Installed Product Current Status: Product Name: Red Hat Enterprise Linux 7 Public Beta Status: Not Subscribed 2. List available subscriptions. [root@dhcp-65-128 ~]# subscription-manager list --available +-------------------------------------------+ Available Subscriptions +-------------------------------------------+ Subscription Name: Red Hat Enterprise Linux 7 High Touch Beta Provides: Red Hat Enterprise Linux 7 for IBM System z High Touch Beta Red Hat Enterprise Linux 7 Desktop High Touch Beta Red Hat Enterprise Linux 7 High Availability High Touch Beta Red Hat Enterprise Linux 7 for HPC Compute Node High Touch Beta Red Hat Enterprise Linux 7 for IBM POWER High Touch Beta Red Hat Enterprise Linux 7 Server High Touch Beta Red Hat Enterprise Linux 7 Workstation High Touch Beta Red Hat Enterprise Linux 7 Load Balancer High Touch Beta Red Hat Enterprise Linux 7 Resilient Storage High Touch Beta SKU: RH00076 Contract: 10299499 Pool ID: 8ac28c34424f70ed014255c714ac0119 Available: 997 Suggested: 1 Service Level: Self-Support Service Type: L1-L3 Multi-Entitlement: Yes Ends: 11/07/2014 System Type: Physical 3. Unregister and re-register with auto-attach in GUI. A warning window pops up to say:'No service level will cover all installed products. Please manually subscribe using multiple service levels via the "All Available Subscriptions" tab or purchase additional subscritptions' Please see attachment "auto-attach in GUI" 4. Try to manually attach available subscriptions in GUI. The attached subscriptions appears on "My Subscriptions" tab, but "My installed Products" is not subscribed with red color. Please see attachment "Not attach valid subscription" Actual results: As above Expected results: auto-attach should succeed. Additional info: 1. The auto-attachment is normal against stage candlepin. 2. SAM debug info is attached as "katello-debug-20131128032102.tar.gz"