Bug 1038206

Summary:	[RFE] request for a new rhsm debugging tool that dumps the state of a system
Product:	Red Hat Enterprise Linux 7	Reporter:	John Sefler <jsefler>
Component:	subscription-manager	Assignee:	candlepin-bugs
Status:	CLOSED CURRENTRELEASE	QA Contact:	John Sefler <jsefler>
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	7.0	CC:	ckozak, wpoteat
Target Milestone:	rc	Keywords:	FutureFeature
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Enhancement
Doc Text:		Story Points:	---
Clone Of:		Environment:
Last Closed:	2014-06-13 12:02:40 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Bug Depends On:
Bug Blocks:	863175

Description John Sefler 2013-12-04 15:47:26 UTC

Description of problem:
As the use of subscription-manager increases and will be required on rhel7, troubleshooting a bug is increasingly difficult and often depends on system facts, available subscriptions, entitlement versions, the capabilities of the candlpin server, etcetera...

It would be very helpful to have a new tool that dumps the state of the system and can be attached as a zip file to an opened bug.  The dump would contain the data needed to answer any of the questions that a developer might ask to help troubleshoot the bug.

Comment 1 William Poteat 2014-01-08 14:50:43 UTC

delivered as a .tar file as per katello-debug

Comment 2 John Sefler 2014-01-24 21:19:38 UTC

Verifying Version...
[root@jsefler-7 ~]# subscription-manager version
server type: Red Hat Subscription Management
subscription management server: 0.9.2-1
subscription-manager: 1.10.11-1.el7
python-rhsm: 1.10.11-1.el7


[root@jsefler-7 ~]# rhsm-debug --help
Usage: rhsm-debug MODULE-NAME [MODULE-OPTIONS] [--help]

Primary Modules:

  system         Assemble system information as a tar file or directory

[root@jsefler-7 ~]# rhsm-debug system --help
Usage: rhsm-debug system [OPTIONS] 

Assemble system information as a tar file or directory

Options:
  -h, --help            show this help message and exit
  --proxy=PROXY_URL     proxy URL in the form of proxy_hostname:proxy_port
  --proxyuser=PROXY_USER
                        user for HTTP proxy with basic authentication
  --proxypassword=PROXY_PASSWORD
                        password for HTTP proxy with basic authentication
  --destination=DESTINATION
                        the destination location of the result; default is
                        /tmp
  --no-archive          data will be in an uncompressed directory


VERIFIED: The new rhsm-debug tool has been implemented and is now functional with the options presented in the help statements above.  Further issues will be opened under separate bugzillas.

Comment 4 Ludek Smid 2014-06-13 12:02:40 UTC

This request was resolved in Red Hat Enterprise Linux 7.0.

Contact your manager or support representative in case you have further questions about the request.