Bug 1038289

Summary: USBClerk fails to install winusb driver due to policy problem.
Product: Red Hat Enterprise Virtualization Manager Reporter: Marian Krcmarik <mkrcmari>
Component: usb-clerk-winAssignee: Default Assignee for SPICE Bugs <rh-spice-bugs>
Status: CLOSED ERRATA QA Contact: Desktop QE <desktop-qa-list>
Severity: high Docs Contact:
Priority: unspecified    
Version: 3.3.0CC: acathrow, cfergeau, cpelland, dblechte, marcandre.lureau, mkrcmari, pvine, uril, vehrlich, yeylon
Target Milestone: ---Keywords: Regression
Target Release: 3.3.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: mingw-usbclerk-0.3.3-2.el6_5 Doc Type: Bug Fix
Doc Text:
No documentation needed, I think. This bug was found and fixed before GA, and the problem lies in the MSI creation, which is a (re)new feature.
 Story Points: ---
Clone Of: Environment:
Last Closed: 2014-01-21 14:47:49 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Attachments:
Description Flags
MSI: make service interactive none

Description Marian Krcmarik 2013-12-04 19:57:09 UTC 
Description of problem:
USBClerk service from usbclerk msi installer (mingw-usbclerk-0.3.3-1.el6_5) fails to install winusb driver for USB device which should be redirected due to policy issues, the error message from usbclerk log:
816::INFO::2013-12-04 18:51:40,250::install_winusb_driver::Device 0951:162d driver install failed -- System policy has been modified to reject unsigned drivers (-19)
Once I installed the mentioned usbclerk from mingw-usbclerk-0.3.3-1.el6_5 and installed usbclerk-win-0.1-11 which was shipped in RHEV3.2, It's same with the other way, when updating to 0.3.3-1 usb redirection stops working. This problem I cannot observe on Windows 7 client.

Here is log of failed installation, then downgrade to usbclerk-win-0.1-11 and winusb driver installed successfully:
816::INFO::2013-12-04 18:51:39,343::dispatch_message::Installing winusb driver for 0951:162d
816::INFO::2013-12-04 18:51:39,343::get_dev_info::Cannot get device service name 13
816::INFO::2013-12-04 18:51:39,343::install_winusb_driver::Looking for device vid:pid 0951:162d
816::INFO::2013-12-04 18:51:39,343::install_winusb_driver::Device 0951:162d found
816::INFO::2013-12-04 18:51:39,343::install_winusb_driver::Installing driver for USB device: "USB Mass Storage Device" (0951:162d) inf: usb_device_0951_162d.inf
816::INFO::2013-12-04 18:51:40,250::install_winusb_driver::Device 0951:162d driver install failed -- System policy has been modified to reject unsigned drivers (-19)
816::INFO::2013-12-04 18:51:40,250::dispatch_message::Failed
816::INFO::2013-12-04 18:51:41,484::dispatch_message::Removing winusb driver for 0951:162d
816::INFO::2013-12-04 18:51:41,484::get_dev_info::Cannot get device service name 13
816::INFO::2013-12-04 18:51:41,484::remove_winusb_driver::WinUSB driver is not installed
816::INFO::2013-12-04 18:51:41,484::dispatch_message::Failed
4056::INFO::2013-12-04 19:14:56,546::USBClerk::main::***Service started***
3204::INFO::2013-12-04 19:18:59,453::USBClerk::dispatch_message::Installing winusb driver for 0951:162d
3204::INFO::2013-12-04 19:18:59,453::USBClerk::get_dev_info::Cannot get device service name 13
3204::INFO::2013-12-04 19:18:59,484::USBClerk::install_winusb_driver::Looking for device vid:pid 0951:162d
3204::INFO::2013-12-04 19:18:59,484::USBClerk::install_winusb_driver::Device 0951:162d found
3204::INFO::2013-12-04 19:18:59,484::USBClerk::install_winusb_driver::Installing driver for USB device: "USB Mass Storage Device" (0951:162d) inf: usb_device_0951_162d.inf
3204::INFO::2013-12-04 19:19:04,250::USBClerk::dispatch_message::Completed successfully

Version-Release number of selected component (if applicable):
mingw-usbclerk-0.3.3-1.el6_5 on Windows XP client with any guest.

How reproducible:
Always

Steps to Reproduce:
1. Install mingw-usbclerk-0.3.3-1.el6_5 on Windows XP client.
2. Establish spice session with USB redirection support to any guest.
3. Try to redirect any USB device to the guest from WinXP client.

Actual results:
Failed driver installation due to:
System policy has been modified to reject unsigned drivers

Expected results:
Successful installation of winusb driver

Additional info:
Comment 2 Christophe Fergeau 2013-12-05 09:39:39 UTC 
Related to rhbz#1037642 ?
Comment 3 Marian Krcmarik 2013-12-05 10:06:36 UTC 
(In reply to Christophe Fergeau from comment #2)
> Related to rhbz#1037642 ?

Maybe, although Win7 x64 seems to be working and in general Win7x64 is pickier about unsigned stuff.
Comment 4 Marc-Andre Lureau 2013-12-12 14:26:25 UTC 
(In reply to Marian Krcmarik from comment #0)
> Description of problem:
> USBClerk service from usbclerk msi installer (mingw-usbclerk-0.3.3-1.el6_5)
> fails to install winusb driver for USB device which should be redirected due
> to policy issues, the error message from usbclerk log:
> 816::INFO::2013-12-04 18:51:40,250::install_winusb_driver::Device 0951:162d
> driver install failed -- System policy has been modified to reject unsigned
> drivers (-19)
> Once I installed the mentioned usbclerk from mingw-usbclerk-0.3.3-1.el6_5
> and installed usbclerk-win-0.1-11 which was shipped in RHEV3.2, It's same
> with the other way, when updating to 0.3.3-1 usb redirection stops working.
> This problem I cannot observe on Windows 7 client.
> 

Could you clarify, is the combination usbclerk-win-0.1-11 from 3.2 + virt-viewer msi from 3.3 working?

Is it XP SP3 Pro without modification? I don't remember having this problem, would be nice to double-check.
Comment 5 Marian Krcmarik 2013-12-16 16:53:06 UTC 
(In reply to Marc-Andre Lureau from comment #4)
> (In reply to Marian Krcmarik from comment #0)
> > Description of problem:
> > USBClerk service from usbclerk msi installer (mingw-usbclerk-0.3.3-1.el6_5)
> > fails to install winusb driver for USB device which should be redirected due
> > to policy issues, the error message from usbclerk log:
> > 816::INFO::2013-12-04 18:51:40,250::install_winusb_driver::Device 0951:162d
> > driver install failed -- System policy has been modified to reject unsigned
> > drivers (-19)
> > Once I installed the mentioned usbclerk from mingw-usbclerk-0.3.3-1.el6_5
> > and installed usbclerk-win-0.1-11 which was shipped in RHEV3.2, It's same
> > with the other way, when updating to 0.3.3-1 usb redirection stops working.
> > This problem I cannot observe on Windows 7 client.
> > 
> 
> Could you clarify, is the combination usbclerk-win-0.1-11 from 3.2 +
> virt-viewer msi from 3.3 working?
Yes, It is working in such combination.
> 
> Is it XP SP3 Pro without modification? I don't remember having this problem,
> would be nice to double-check.
Yes and I do not remember to make any special modifications. Maybe If anyone can try to confirm It would be nice too. But anyway, downgrade to usbclerk-win-0.1-11 helps on the machine (whatever I could possibly do with it).
Comment 6 Uri Lublin 2013-12-18 12:56:54 UTC 
It seems that XP wants the Interactive flag of usbclerk service to be set.
Comment 7 Uri Lublin 2013-12-18 12:58:13 UTC 
Created attachment 838321 [details]
MSI: make service interactive
Comment 9 Vaclav Ehrlich 2014-01-09 14:32:15 UTC 
I've tried on Win7/32 client and usbclerk 0.1-11 with virt-viewer 0.5.615 and I've got Error in Event log (system) during install:
"The USB Clerk service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly."

USB device could not be redirected.

But after restart of client machine everything was nice and easy.
Comment 12 errata-xmlrpc 2014-01-21 14:47:49 UTC 
Since the problem described in this bug report should be
resolved in a recent advisory, it has been closed with a
resolution of ERRATA.

For information on the advisory, and where to find the updated
files, follow the link below.

If the solution does not work for you, open a new bug report.

http://rhn.redhat.com/errata/RHEA-2014-0059.html