Bug 1039653
| Summary: | [RFE] Backport the debug tool to RHEL5 | ||
|---|---|---|---|
| Product: | Red Hat Enterprise Linux 5 | Reporter: | Bryan Kearney <bkearney> |
| Component: | subscription-manager | Assignee: | Bryan Kearney <bkearney> |
| Status: | CLOSED ERRATA | QA Contact: | John Sefler <jsefler> |
| Severity: | unspecified | Docs Contact: | |
| Priority: | unspecified | ||
| Version: | 5.10 | CC: | bgollahe, bkearney, candlepin-bugs, jgalipea, lmiksik, ovasik |
| Target Milestone: | rc | Keywords: | FutureFeature |
| Target Release: | --- | ||
| Hardware: | Unspecified | ||
| OS: | Unspecified | ||
| Whiteboard: | |||
| Fixed In Version: | Doc Type: | Enhancement | |
| Doc Text: |
Feature:
new rhsm-debug tool packaged with subscription-manger
Reason:
We needed better debugging of subscription-related issues.
|
Story Points: | --- |
| Clone Of: | Environment: | ||
| Last Closed: | 2014-09-16 00:22:05 UTC | Type: | Bug |
| Regression: | --- | Mount Type: | --- |
| Documentation: | --- | CRM: | |
| Verified Versions: | Category: | --- | |
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |
| Cloudforms Team: | --- | Target Upstream Version: | |
| Embargoed: | |||
| Bug Depends On: | |||
| Bug Blocks: | 1039651, 1049888 | ||
|
Description
Bryan Kearney
2013-12-09 17:08:31 UTC
Fixed in subscription-manager-1.11.3-2.el5 Verifying Version...
[root@jsefler-5 ~]# subscription-manager version
server type: This system is currently not registered.
subscription management server: 0.9.10.2-1
subscription-manager: 1.11.3-3.el5
python-rhsm: 1.11.3-3.el5
[root@jsefler-5 ~]# cat /etc/redhat-release
Red Hat Enterprise Linux Server release 5.11 Beta (Tikanga)
[root@jsefler-5 ~]# rhsm-debug --help
Usage: rhsm-debug MODULE-NAME [MODULE-OPTIONS] [--help]
Primary Modules:
system Assemble system information as a tar file or directory
Other Modules:
[root@jsefler-5 ~]# rhsm-debug system --help
Usage: rhsm-debug system [OPTIONS]
Assemble system information as a tar file or directory
options:
-h, --help show this help message and exit
--proxy=PROXY_URL proxy URL in the form of proxy_hostname:proxy_port
--proxyuser=PROXY_USER
user for HTTP proxy with basic authentication
--proxypassword=PROXY_PASSWORD
password for HTTP proxy with basic authentication
--destination=DESTINATION
the destination location of the result; default is
/tmp
--no-archive data will be in an uncompressed directory
--sos only data not already included in sos report will be
collected
VERIFIED: The rhsm-debug system tooling appears to be included in subscription-manager-1.11.3-3.el5 for rhel5.11
Following is a short demonstration of this feature....
[root@jsefler-5 ~]# subscription-manager register --serverurl=subscription.rhn.redhat.com:443/subscription --autosubscribe
Username: qa
Password:
The system has been registered with ID: b9278de0-2943-403c-8421-ae446456ff3b
Installed Product Current Status:
Product Name: Red Hat Enterprise Linux Server
Status: Subscribed
[root@jsefler-5 ~]# rhsm-debug system
Wrote: /tmp/rhsm-debug-system-20140520-165003.tar.gz
[root@jsefler-5 ~]# tar -tvf /tmp/rhsm-debug-system-20140520-165003.tar.gz
drw------- root/root 0 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/
-rw-r--r-- root/root 9934 2014-05-20 16:50:13 rhsm-debug-system-20140520-165003/consumer.json
-rw-r--r-- root/root 112383 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/pools.json
drw------- root/root 0 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/etc/
drw------- root/root 0 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/etc/pki/
drw------- root/root 0 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/etc/pki/consumer/
-rw-r--r-- root/root 2065 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/etc/pki/consumer/cert.pem
drw------- root/root 0 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/etc/pki/product/
-rw-r--r-- root/root 2160 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/etc/pki/product/69.pem
drw------- root/root 0 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/etc/pki/entitlement/
-rw-r--r-- root/root 10098 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/etc/pki/entitlement/8085084240637477006.pem
drw------- root/root 0 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/etc/rhsm/
drw------- root/root 0 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/etc/rhsm/facts/
drw------- root/root 0 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/etc/rhsm/pluginconf.d/
drw------- root/root 0 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/etc/rhsm/ca/
-rw-r--r-- root/root 1797 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/etc/rhsm/ca/katellosach.pem
-rw-r--r-- root/root 2473 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/etc/rhsm/ca/candlepin-stage.pem
-rw-r--r-- root/root 7732 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/etc/rhsm/ca/redhat-uep.pem
-rw-r--r-- root/root 1636 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/etc/rhsm/rhsm.conf
-rw-r--r-- root/root 10748 2014-05-20 16:50:15 rhsm-debug-system-20140520-165003/entitlements.json
-rw-r--r-- root/root 190 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/version.json
-rw-r--r-- root/root 8549 2014-05-20 16:50:14 rhsm-debug-system-20140520-165003/compliance.json
drw------- root/root 0 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/
drw------- root/root 0 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/log/
drw------- root/root 0 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/log/rhsm/
-rw-r--r-- root/root 1048527 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/log/rhsm/rhsm.log.5
-rw-r--r-- root/root 1047940 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/log/rhsm/rhsm.log.3
-rw-r--r-- root/root 9431 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/log/rhsm/rhsmcertd.log.3
-rw-r--r-- root/root 3559 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/log/rhsm/rhsmcertd.log.4
-rw-r--r-- root/root 192540 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/log/rhsm/rhsm.log
-rw-r--r-- root/root 29624 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/log/rhsm/rhsm.log.2
-rw-r--r-- root/root 1048445 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/log/rhsm/rhsm.log.1
-rw-r--r-- root/root 2213 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/log/rhsm/rhsmcertd.log
-rw-r--r-- root/root 1048213 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/log/rhsm/rhsm.log.4
-rw-r--r-- root/root 2894 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/log/rhsm/rhsmcertd.log.2
-rw-r--r-- root/root 3207 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/log/rhsm/rhsmcertd.log.1
drw------- root/root 0 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/lib/
drw------- root/root 0 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/lib/rhsm/
drw------- root/root 0 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/lib/rhsm/facts/
-rw-r--r-- root/root 3290 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/lib/rhsm/facts/facts.json
drw------- root/root 0 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/lib/rhsm/cache/
-rw-r--r-- root/root 343 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/lib/rhsm/cache/product_status.json
-rw-r--r-- root/root 3833 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/lib/rhsm/cache/entitlement_status.json
-rw-r--r-- root/root 114 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/lib/rhsm/cache/installed_products.json
-rw-r--r-- root/root 2 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/lib/rhsm/cache/content_overrides.json
-rw-r--r-- root/root 259 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/lib/rhsm/productid.js
-rw-r--r-- root/root 18 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/lib/rhsm/branded_name
drw------- root/root 0 2014-05-20 16:50:17 rhsm-debug-system-20140520-165003/var/lib/rhsm/packages/
-rw-r--r-- root/root 3672138 2014-05-20 16:50:13 rhsm-debug-system-20140520-165003/subscriptions.json
[root@jsefler-5 ~]#
VERIFIED: As demonstrated above, the rhsm-debug system tool will create a tar file containing all of the pertinent files needed to attach to a bugzilla or sos report to help developers troubleshoot subscription management issues on rhel5.11.
Since the problem described in this bug report should be resolved in a recent advisory, it has been closed with a resolution of ERRATA. For information on the advisory, and where to find the updated files, follow the link below. If the solution does not work for you, open a new bug report. http://rhn.redhat.com/errata/RHBA-2014-1225.html |