Bug 1040358

Summary: Remove snapshot failed because vm was running and guest agent does not respond
Product: Red Hat Enterprise Virtualization Manager Reporter: Lev Veyde <lveyde>
Component: ovirt-engineAssignee: Nobody <nobody>
Status: CLOSED NOTABUG QA Contact:
Severity: unspecified Docs Contact:
Priority: urgent    
Version: 3.3.0CC: abaron, acathrow, bazulay, eedri, gickowic, gklein, hateya, iheim, knesenko, lpeer, lveyde, mbourvin, michal.skrivanek, nsoffer, ofrenkel, Rhev-m-bugs, yeylon
Target Milestone: ---Keywords: AutomationBlocker, AutomationTriaged
Target Release: 3.3.0   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard: virt
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2013-12-19 07:39:04 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:

Comment 2 Nir Soffer 2013-12-11 10:11:33 UTC
According to Lev, this error exists in build is26 and build is27.

Comment 3 Ayal Baron 2013-12-11 10:21:08 UTC
This has nothing to do with vdsm:
Cannot remove Snapshot. At least one of the VMs is not down

Comment 4 Ayal Baron 2013-12-11 10:21:51 UTC
Is the VM still running? if so, my guess would be this is a bug in the test

Comment 5 Nir Soffer 2013-12-11 10:27:00 UTC
Was this test or test running before it modified since build is25?

Comment 6 Michal Skrivanek 2013-12-11 12:25:38 UTC
which guest agent?

Comment 7 Nir Soffer 2013-12-11 12:33:35 UTC
(In reply to Michal Skrivanek from comment #6)
> which guest agent?

Thats what the log say:

Thread-4825::DEBUG::2013-12-10 14:29:01,038::libvirtconnection::108::libvirtconnection::(wrapper) Unknown libvirterror: ecode: 86 edom: 10 level: 2 message: Guest agent is not responding: Guest agent not available for now
Thread-4825::DEBUG::2013-12-10 14:29:01,039::vm::3855::vm.Vm::(snapshot) vmId=`427f9ffb-91fd-46c5-83c6-d504bc3dfca5`::Snapshot failed using the quiesce flag, trying again without it (Guest agent is not responding: Guest agent not available for now)

Comment 8 Michal Skrivanek 2013-12-12 04:11:12 UTC
Ok. So was it a Win guest and Qemu-ga was installed? (If so please move to integration to resolve)
Other cases are NOTABUG as we don't manage qemu-ga

The rest is a storage issue which I understood works as designed, i.e. The environment was too busy and test should report it as such (please move/open a followip for fixing tests)

Comment 9 Lev Veyde 2013-12-12 11:49:11 UTC
(In reply to Michal Skrivanek from comment #8)
> Ok. So was it a Win guest and Qemu-ga was installed? (If so please move to
> integration to resolve)
> Other cases are NOTABUG as we don't manage qemu-ga
> 
> The rest is a storage issue which I understood works as designed, i.e. The
> environment was too busy and test should report it as such (please move/open
> a followip for fixing tests)

I think the test runs against Linux guest.

Comment 10 Lev Veyde 2013-12-12 12:45:47 UTC
Gadi, Meital what agents are required for this test to run ?

Comment 11 Meital Bourvine 2013-12-12 13:14:58 UTC
Linux

Comment 12 Lev Veyde 2013-12-12 13:32:23 UTC
(In reply to Meital Bourvine from comment #11)
> Linux

What I meant is what agents inside the Linux guest are required - is it only RHEV-Agent or i.e. Qemu-Guest-Agent is also required for this test to succeed ?

Comment 16 Michal Skrivanek 2013-12-18 09:41:52 UTC
supposedly not a blocker then, as this is most likely NOTABUG

Comment 17 Kiril Nesenko 2013-12-18 09:50:25 UTC
(In reply to Michal Skrivanek from comment #16)
> supposedly not a blocker then, as this is most likely NOTABUG

Job looks ok now. There was an infra issue QE fixed it.