| Summary: | [abrt] hplip: soapfax.py:133:getPhoneNum:KeyError: 'faxsetupwizard-faxvoicenumber-faxnumber' | ||||||||
|---|---|---|---|---|---|---|---|---|---|
| Product: | [Fedora] Fedora | Reporter: | Jorg Bliesener <jbliesener> | ||||||
| Component: | hplip | Assignee: | Tim Waugh <twaugh> | ||||||
| Status: | CLOSED INSUFFICIENT_DATA | QA Contact: | Fedora Extras Quality Assurance <extras-qa> | ||||||
| Severity: | unspecified | Docs Contact: | |||||||
| Priority: | unspecified | ||||||||
| Version: | 20 | CC: | jbliesener, jpopelka, ovasik, twaugh | ||||||
| Target Milestone: | --- | ||||||||
| Target Release: | --- | ||||||||
| Hardware: | x86_64 | ||||||||
| OS: | Unspecified | ||||||||
| URL: | https://retrace.fedoraproject.org/faf/reports/bthash/5fda334b27ba9ad2a83b6f4f3a1d7f070780d9b2 | ||||||||
| Whiteboard: | abrt_hash:1cf36b995e760dcb3f7f1ecee8f4529b42b5149b | ||||||||
| Fixed In Version: | Doc Type: | Bug Fix | |||||||
| Doc Text: | Story Points: | --- | |||||||
| Clone Of: | Environment: | ||||||||
| Last Closed: | 2015-03-23 11:10:09 UTC | Type: | --- | ||||||
| Regression: | --- | Mount Type: | --- | ||||||
| Documentation: | --- | CRM: | |||||||
| Verified Versions: | Category: | --- | |||||||
| oVirt Team: | --- | RHEL 7.3 requirements from Atomic Host: | |||||||
| Cloudforms Team: | --- | Target Upstream Version: | |||||||
| Attachments: |
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Created attachment 839844 [details]
File: backtrace
Created attachment 839845 [details]
File: environ
Hello. I need more information to track the problem. I unfortunately cannot reproduce it.
- I need debug output of the hp-setup script. Please run "hp-setup --gui --logging=debug" in terminal, do steps to reproduce the problem and post me everything what it prints into terminal (before it crashes).
- You can try editing the file "/usr/share/hplip/ui4/setupdialog.py". You might need to use root privileges ("sudo") for editing it. Go to line 704, it should be:
" if fax_import_ok and prop.fax_build and \"
and edit it to
" if 0 and fax_import_ok and prop.fax_build and \"
save and try to run the hp-setup again, do same steps to add a printer and tell me what happened.
Thanks.
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Description of problem: Add printer, specify IP address, click on "Next" in step 2, nothing appens, but the button changes to "Add Printer'. Click on "Add Printer". Program doesn't crash completely Version-Release number of selected component: hplip-3.13.11-4.fc20 Additional info: reporter: libreport-2.1.10 cmdline: /usr/bin/python /usr/bin/hp-setup --gui dso_list: hplip-gui-3.13.11-4.fc20.x86_64 executable: /usr/bin/hp-setup kernel: 3.11.10-301.fc20.x86_64 runlevel: N 5 type: Python uid: 500 Truncated backtrace: soapfax.py:133:getPhoneNum:KeyError: 'faxsetupwizard-faxvoicenumber-faxnumber' Traceback (most recent call last): File "/usr/share/hplip/ui4/setupdialog.py", line 1240, in NextButton_clicked self.showAddPrinterPage() File "/usr/share/hplip/ui4/setupdialog.py", line 716, in showAddPrinterPage self.readwriteFaxInformation() File "/usr/share/hplip/ui4/setupdialog.py", line 1063, in readwriteFaxInformation self.fax_number = unicode(d.getPhoneNum()) File "/usr/share/hplip/fax/soapfax.py", line 133, in getPhoneNum return fax_setup['faxsetupwizard-faxvoicenumber-faxnumber'] KeyError: 'faxsetupwizard-faxvoicenumber-faxnumber' Local variables in innermost frame: fax_setup: {} self: <fax.soapfax.SOAPFaxDevice object at 0x3783590> stream: <cStringIO.StringO object at 0x32bb688>