Bug 1053395

Summary: Admin Portal error "Unable to evaluate payload" in Internet Explorer 9
Product: [Red Hat Storage] Red Hat Gluster Storage Reporter: RamaKasturi <knarra>
Component: rhscAssignee: Kanagaraj <kmayilsa>
Status: CLOSED EOL QA Contact: storage-qa-internal <storage-qa-internal>
Severity: high Docs Contact:
Priority: unspecified    
Version: 2.1CC: asriram, kmayilsa, mmahoney, mmccune, nlevinki, rhs-bugs, sankarshan, ssampat
Target Milestone: ---   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Known Issue
Doc Text:
In Internet Explorer, while performing a task, an error message "Unable to evaluate payload" is displayed.
Story Points: ---
Clone Of: 972957 Environment:
Last Closed: 2015-12-03 17:24:50 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Bug Depends On:    
Bug Blocks: 1035040    
Attachments:
Description Flags
Attaching the error screenshot none

Description RamaKasturi 2014-01-15 07:33:28 UTC
Created attachment 850359 [details]
Attaching the error screenshot

As i am seeing this bug in rhsc, cloning it.

+++ This bug was initially created as a clone of Bug #972957 +++

Description of problem:
Intermittently, when using Mozilla Firefox 17.0.8 on the Admin Portal, a user will see the error message "Error: A request to the Server failed: Unable to evaluate payload" pop up. 

Version-Release number of selected component (if applicable):
rhsc-2.1.2-0.32.el6rhs.noarch

How reproducible:
Intermittently

Steps to Reproduce:
Unsure of steps to reproduce. Seems to just pop up when the page is sitting there.


Additional info:
See attached screenshot

Comment 2 RamaKasturi 2014-01-21 12:57:05 UTC
Description of problem:
very often, when using Internet Explorer 9 on the Admin Portal, a user will see the error message "Error: A request to the Server failed: Unable to evaluate payload" pop up. The only way to dismiss it is to completely reload the Admin Portal or close the browser and reopen.

Version-Release number of selected component (if applicable):
rhsc-setup-2.1.2-0.33.el6rhs.noarch

How reproducible:
very often

Steps to Reproduce:
Unsure of steps to reproduce. Seems to just pop up when the page is sitting there.


Additional info:
1) See attached screenshot
2) This issue is seen very often in IE9 and once in Mozilla firefox 17.0.8

Comment 3 RamaKasturi 2014-01-24 06:15:36 UTC
Seen the above issue with firefox 24.2.0. 

Attaching the sos report for the same.
http://rhsqe-repo.lab.eng.blr.redhat.com/sosreports/rhsc/1053395/

Comment 4 Shalaka 2014-01-30 11:25:29 UTC
Please review the edited Doc Text and sign off.

Comment 5 Kanagaraj 2014-01-31 04:41:48 UTC
doc_text looks good

Comment 6 RamaKasturi 2014-01-31 09:17:41 UTC
seen this bug in cb16 as well in firefox 17.0.1. Attaching sos reports for the same.


http://rhsqe-repo.lab.eng.blr.redhat.com/sosreports/rhsc/1053395/sosreport-LogCollector-20140131003006.tar.xz

Comment 7 Vivek Agarwal 2015-12-03 17:24:50 UTC
Thank you for submitting this issue for consideration in Red Hat Gluster Storage. The release for which you requested us to review, is now End of Life. Please See https://access.redhat.com/support/policy/updates/rhs/

If you can reproduce this bug against a currently maintained version of Red Hat Gluster Storage, please feel free to file a new report against the current release.