Bug 1066886

Summary: [virtio-win][qemu-ga] Error from QEMU Guest Agent VSS Provider: RegisterProvider failed.(Error: 80042303) (null)
Product: Red Hat Enterprise Linux 6 Reporter: Sibiao Luo <sluo>
Component: virtio-winAssignee: Yvugenfi <yvugenfi>
Status: CLOSED DUPLICATE QA Contact: Virtualization Bugs <virt-bugs>
Severity: medium Docs Contact:
Priority: medium    
Version: 6.6CC: acathrow, bcao, bsarathy, chayang, ghammer, juzhang, michen, qzhang, rhod, tsekiyam, xfu, yvugenfi
Target Milestone: rc   
Target Release: ---   
Hardware: Unspecified   
OS: Unspecified   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2014-03-02 13:11:34 UTC Type: Bug
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
RegisterProvider failed.(Error: 80042303) (null). none

Description Sibiao Luo 2014-02-19 10:05:13 UTC
Description of problem:
boot up win-7 guest with virtio-serial and install virtio-serial driver in guest then install qemu-ga-win-6.5-6 driver successfully, then uninstall the qemu-ga-win-6.5-6 driver and reinstall qemu-ga-win-6.5-*5* driver which will meet "Error from QEMU Guest Agent VSS Provider: RegisterProvider failed.(Error: 80042303) (null)", but if hit "OK" button will finish install the qemu-ga-win-6.5-*5* driver. 

Version-Release number of selected component (if applicable):
host info:
2.6.32-429.el6.x86_64
qemu-kvm-rhev-0.12.1.2-2.415.el6.x86_64
guest info:
win7-64bit
qemu-ga-win-6.5-5 & qemu-ga-win-6.5-6
virtio-win-prewhql-0.1-74

How reproducible:
4/4

Steps to Reproduce:
1.boot up win-7 guest with virtio-serial and install virtio-serial driver in guest.
2.install qemu-ga-win-6.5-*6* driver in guest.
3.uninstall the qemu-ga-win-6.5-*6* driver and reinstall qemu-ga-win-6.5-*5* driver.

Actual results:
after step 2, install qemu-ga-win-6.5-*6* driver in guest successfully.
after step 3, will meet "Error from QEMU Guest Agent VSS Provider: RegisterProvider failed.(Error: 80042303) (null)", but if hit "OK" button will finish install the qemu-ga-win-6.5-*5* driver. I will attach the attachment later.

Expected results:
it should no any error when downgrade the qemu-ga-win driver.

Additional info:
# /usr/libexec/qemu-kvm -M pc -S -cpu SandyBridge -enable-kvm -m 2048 -smp 2,sockets=2,cores=1,threads=1 -no-kvm-pit-reinjection -usb -device usb-tablet,id=input0 -name sluo -uuid 990ea161-6b67-47b2-b803-19fb01d30d30 -rtc base=localtime,clock=host,driftfix=slew -drive file=win7-64.qcow2,if=none,id=drive-virtio-disk,format=qcow2,cache=none,aio=native,werror=stop,rerror=stop -device virtio-blk-pci,vectors=0,bus=pci.0,addr=0x4,scsi=off,drive=drive-virtio-disk,id=virtio-disk,bootindex=1 -netdev tap,id=hostnet0,vhost=on,script=/etc/qemu-ifup -device virtio-net-pci,netdev=hostnet0,id=virtio-net-pci0,mac=00:01:02:B6:40:21,bus=pci.0,addr=0x5 -device virtio-balloon-pci,id=ballooning,bus=pci.0,addr=0x6 -global PIIX4_PM.disable_s3=0 -global PIIX4_PM.disable_s4=0 -k en-us -boot menu=on -qmp tcp:0:4444,server,nowait -serial unix:/tmp/ttyS0,server,nowait -vnc :1 -spice disable-ticketing,port=5931 -monitor stdio -device virtio-serial-pci,id=virtio-serial0,bus=pci.0,addr=0x7 -chardev socket,id=channel1,path=/tmp/helloworld1,server,nowait -device virtserialport,chardev=channel1,name=org.qemu.guest_agent.0,bus=virtio-serial0.0,id=port1,nr=1

Comment 1 Sibiao Luo 2014-02-19 10:05:58 UTC
Created attachment 865017 [details]
RegisterProvider failed.(Error: 80042303) (null).

Comment 2 Sibiao Luo 2014-02-19 10:09:03 UTC
(In reply to Sibiao Luo from comment #0)
> Description of problem:
> Steps to Reproduce:
> 1.boot up win-7 guest with virtio-serial and install virtio-serial driver in
> guest.
> 2.install qemu-ga-win-6.5-*6* driver in guest.
> 3.uninstall the qemu-ga-win-6.5-*6* driver
I uninstall it via 'Control Panel---Programs---Programs and Features---Uninstall a program'.
> and reinstall qemu-ga-win-6.5-*5* driver.
> 
BTW, if just install qemu-ga-win-6.5-6 and un-install it, then re-install qemu-ga-win-6.5-6 agin which also will hit this issue.

Comment 3 Yvugenfi@redhat.com 2014-03-02 13:11:34 UTC

*** This bug has been marked as a duplicate of bug 1046075 ***