Bug 1073620

Summary:	[Sprint 42] Documentation for adding a member to a domain is unclear
Product:	OpenShift Online	Reporter:	Andy Grimm <agrimm>
Component:	Documentation	Assignee:	Julie <juwu>
Status:	CLOSED CURRENTRELEASE	QA Contact:	ecs-bugs
Severity:	unspecified	Docs Contact:
Priority:	unspecified
Version:	2.x	CC:	alyoung, jgoulding, jokerman, mmccomas
Target Milestone:	---
Target Release:	---
Hardware:	Unspecified
OS:	Unspecified
Whiteboard:
Fixed In Version:		Doc Type:	Bug Fix
Doc Text:		Story Points:	---
Clone Of:		Environment:	Build Name: 22503, User Guide-null-1.0 Build Date: 27-02-2014 15:09:38 Topic ID: 26227-592644 [Latest]
Last Closed:	2014-04-28 23:09:13 UTC	Type:	Bug
Regression:	---	Mount Type:	---
Documentation:	---	CRM:
Verified Versions:		Category:	---
oVirt Team:	---	RHEL 7.3 requirements from Atomic Host:
Cloudforms Team:	---	Target Upstream Version:
Embargoed:

Description Andy Grimm 2014-03-06 19:56:05 UTC

Title: Adding a Member

Describe the issue:

This section states: "Add a member to a domain with the following command, specifying the user login and domain name."  It does not emphasize that this login must be an existing account.  The example simply uses an email address, which readers may assume could be any email address.

Suggestions for improvement:

Emphasize that prior to adding someone to a domain, they must have an account.

Comment 1 Andy Grimm 2014-03-06 19:57:53 UTC

This issue came from an IRC conversation with a customer in #openshift

<magickweb> Hi - I have a problem with openshift.com. I am trying to add a member via the web console, and get an error every time. the error is "Could not update members.".When I try in the RHC client, I get "Adding 1 editor to domain ... There is no account with login xdc.". How can I add a member?
<magickweb> Hello, seeing as we cannot login using RHC, can we do port forwarding using ssh?
<agrimm> magickweb, have them sign up for openshift first
<magickweb> agrimm: Damn that actually worked! Wow - I seriously recommend you add that to your documentation. It is really not clear
<agrimm> magickweb, sorry, I will pass that suggestion to our doc folks
<magickweb> agrimm: Thanks, I see others - via google - have also been confused. Thanks again for your help
<agrimm> magickweb, oh, are there stackoverflow posts about this or something?
<magickweb> I saw a post in the openshift.com forum, and also in a old log from IRC.

Comment 4 Julie 2014-03-11 05:26:47 UTC

To QE, please see comment3.