Bug 1075951

Summary: [abrt] libreoffice-core: GetMetricText(long, SfxMapUnit, SfxMapUnit, IntlWrapper const*)(): soffice.bin killed by SIGSEGV
Product: [Fedora] Fedora Reporter: Sara L. Uckelman <liana>
Component: libreofficeAssignee: Caolan McNamara <caolanm>
Status: CLOSED ERRATA QA Contact: Fedora Extras Quality Assurance <extras-qa>
Severity: unspecified Docs Contact:
Priority: unspecified    
Version: 20CC: caolanm, dtardon, erack, liana, ltinkl, mstahl, sbergman
Target Milestone: ---   
Target Release: ---   
Hardware: x86_64   
OS: Unspecified   
URL: https://retrace.fedoraproject.org/faf/reports/bthash/1d6d80084ef87d98316f92025c83f480757102e9
Whiteboard: abrt_hash:c70e3e645b3dc555fb290c9916a4570a45d8a514
Fixed In Version: libreoffice-4.2.3.2-3.fc20 Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2014-03-14 15:40:03 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:
Attachments:
Description Flags
File: backtrace
none
File: cgroup
none
File: core_backtrace
none
File: dso_list
none
File: environ
none
File: exploitable
none
File: limits
none
File: maps
none
File: open_fds
none
File: proc_pid_status
none
File: var_log_messages none

Description Sara L. Uckelman 2014-03-13 09:20:24 UTC
Description of problem:
I pressed ctrl + s.

Version-Release number of selected component:
libreoffice-core-4.1.5.3-1.fc20

Additional info:
reporter:       libreport-2.1.12
backtrace_rating: 4
cmdline:        /usr/lib64/libreoffice/program/soffice.bin --splash-pipe=5
crash_function: GetMetricText(long, SfxMapUnit, SfxMapUnit, IntlWrapper const*)
executable:     /usr/lib64/libreoffice/program/soffice.bin
kernel:         3.13.3-201.fc20.x86_64
runlevel:       N 5
type:           CCpp
uid:            1001

Truncated backtrace:
Thread no. 1 (1 frames)
 #0 GetMetricText(long, SfxMapUnit, SfxMapUnit, IntlWrapper const*) at /usr/lib64/libreoffice/program/../program/libeditenglo.so

Comment 1 Sara L. Uckelman 2014-03-13 09:20:31 UTC
Created attachment 873856 [details]
File: backtrace

Comment 2 Sara L. Uckelman 2014-03-13 09:20:36 UTC
Created attachment 873857 [details]
File: cgroup

Comment 3 Sara L. Uckelman 2014-03-13 09:20:39 UTC
Created attachment 873858 [details]
File: core_backtrace

Comment 4 Sara L. Uckelman 2014-03-13 09:20:42 UTC
Created attachment 873859 [details]
File: dso_list

Comment 5 Sara L. Uckelman 2014-03-13 09:21:03 UTC
Created attachment 873860 [details]
File: environ

Comment 6 Sara L. Uckelman 2014-03-13 09:21:03 UTC
Another user experienced a similar problem:

I pressed ctrl + s

reporter:       libreport-2.1.12
backtrace_rating: 4
cmdline:        /usr/lib64/libreoffice/program/soffice.bin --splash-pipe=5
crash_function: GetMetricText(long, SfxMapUnit, SfxMapUnit, IntlWrapper const*)
executable:     /usr/lib64/libreoffice/program/soffice.bin
kernel:         3.13.3-201.fc20.x86_64
package:        libreoffice-core-4.1.5.3-1.fc20
reason:         soffice.bin killed by SIGSEGV
runlevel:       N 5
type:           CCpp
uid:            1001

Comment 7 Sara L. Uckelman 2014-03-13 09:21:07 UTC
Created attachment 873861 [details]
File: exploitable

Comment 8 Sara L. Uckelman 2014-03-13 09:21:10 UTC
Created attachment 873862 [details]
File: limits

Comment 9 Sara L. Uckelman 2014-03-13 09:21:15 UTC
Created attachment 873863 [details]
File: maps

Comment 10 Sara L. Uckelman 2014-03-13 09:21:17 UTC
Created attachment 873864 [details]
File: open_fds

Comment 11 Sara L. Uckelman 2014-03-13 09:21:20 UTC
Created attachment 873865 [details]
File: proc_pid_status

Comment 12 Sara L. Uckelman 2014-03-13 09:21:22 UTC
Created attachment 873866 [details]
File: var_log_messages

Comment 13 Caolan McNamara 2014-03-14 11:01:16 UTC
The backtrace is unfortunately completely mangled and of no use. Can you reproduce this problem, and if so how ?

Comment 14 Sara L. Uckelman 2014-03-14 11:41:22 UTC
I'm not sure; yesterday morning it happened 4-5 times in succession (I'd open libreoffice, recover the files that were not closed properly due to the previous crash, edit them, try to save, and *crash*).  By the time I'd gotten the bug reports submitted, the problem no longer occurred (and hasn't occurred since).

Comment 15 Caolan McNamara 2014-03-14 15:24:00 UTC
https://retrace.fedoraproject.org/faf/reports/371375/ points here but has a different backrace in it. That one suggests a crash in the rtf export (which is related to copy and paste as well)

Comment 16 Caolan McNamara 2014-03-14 15:40:03 UTC
Committed http://cgit.freedesktop.org/libreoffice/core/commit/?id=7d53f81f0a88afcff0f60bbd066a5645ac2e6a8b upstream which might help. Without a reproducer I'll close this as closed->upstream

Comment 17 Sara L. Uckelman 2014-03-28 10:44:45 UTC
This happened again just now: multiple times trying to edit an RTF, ctrl+s caused the program to crash.  I finally was able to save by going to "file -> save", and after that, had no problem with ctrl + s.

Unfortunately, the automatic bug reporter won't gather any new data since the bug has already been reported.

Comment 18 Fedora Update System 2014-04-03 08:20:20 UTC
libreoffice-4.2.3.2-3.fc20 has been submitted as an update for Fedora 20.
https://admin.fedoraproject.org/updates/libreoffice-4.2.3.2-3.fc20

Comment 19 Fedora Update System 2014-04-07 03:28:45 UTC
libreoffice-4.2.3.2-3.fc20 has been pushed to the Fedora 20 stable repository.  If problems still persist, please make note of it in this bug report.