Bug 108147

Summary: up2date crashed while downloading RPM packages
Product: [Retired] Red Hat Network Reporter: Need Real Name <deitrick>
Component: RHN/OtherAssignee: Mihai Ibanescu <mihai.ibanescu>
Status: CLOSED CANTFIX QA Contact: Fanny Augustin <fmoquete>
Severity: high Docs Contact:
Priority: medium    
Version: RHN StableCC: rhn-bugs
Target Milestone: ---   
Target Release: ---   
Hardware: All   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2005-10-03 15:40:20 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Need Real Name 2003-10-27 23:58:07 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.2.1) Gecko/20030225

Description of problem:
RHN update crashed after running for about six hours. Here is the stack trace:

[root@deitrick rhn]# up2date
Traceback (most recent call last):
  File "/usr/share/rhn/up2date_client/gui.py", line 1611, in doRetrieval
    self.setRetrievalProgress)
  File "/usr/share/rhn/up2date_client/up2date.py", line 269, in getPackage
    buffer = rpcServer.doCall(rpmSource.psc.packageSource.getPackage, pkg,
msgCallback, progressCallback)
  File "/usr/share/rhn/up2date_client/rpcServer.py", line 146, in doCall
    up2dateAuth.updateLoginInfo()
  File "/usr/share/rhn/up2date_client/up2dateAuth.py", line 112, in updateLoginInfo
    loginInfo = login()
  File "/usr/share/rhn/up2date_client/up2dateAuth.py", line 100, in login
    loginInfo = rpcServer.doCall(server.up2date.login, systemId)
  File "/usr/share/rhn/up2date_client/rpcServer.py", line 114, in doCall
    ret = apply(method, args, kwargs)
  File "/usr/lib/python2.2/xmlrpclib.py", line 821, in __call__
    return self.__send(self.__name, args)
  File "/usr/lib/python2.2/site-packages/rhn/rpclib.py", line 126, in _request
    verbose=self._verbose
  File "/usr/lib/python2.2/site-packages/rhn/transports.py", line 130, in request
    headers, fd = req.send_http(host, handler)
  File "/usr/lib/python2.2/site-packages/rhn/transports.py", line 614, in send_http
    headers=self.headers)
  File "/usr/lib/python2.2/httplib.py", line 701, in request
    self._send_request(method, url, body, headers)
  File "/usr/lib/python2.2/httplib.py", line 723, in _send_request
    self.endheaders()
  File "/usr/lib/python2.2/httplib.py", line 695, in endheaders
    self._send_output()
  File "/usr/lib/python2.2/httplib.py", line 581, in _send_output
    self.send(msg)
  File "/usr/lib/python2.2/httplib.py", line 560, in send
    self.sock.sendall(str)
  File "/usr/lib/python2.2/site-packages/rhn/SSL.py", line 191, in write
    sent = self._connection.send(data)
SSL.SysCallError: (104, 'Connection reset by peer')


Version-Release number of selected component (if applicable):


How reproducible:
Didn't try

Steps to Reproduce:
1. Use RHN
2.
3.
    

Actual Results:  I get a stack trace and the up2date program terminates.

Expected Results:  The latest updates for my system (RH 9) should have been
downloaded.

Additional info:

I downloaded and installed the latest up2date RPMs prior to running. The levels
are up2date-3.1.23.2-1.i386.rpm and up2date-gnome-3.1.23.2-1.i386.rpm.

Comment 1 Mihai Ibanescu 2005-09-30 18:22:39 UTC
Since there are insufficient details provided in this report for us to
investigate the issue further, and we have not received the feedback we
requested, we will assume the problem was not reproduceable or has been fixed in
a later update for this product.

Users who have experienced this problem are encouraged to upgrade to the latest
update release, and if this issue is still reproduceable, please contact the Red
Hat Global Support Services page on our website for technical support options:
https://www.redhat.com/support

If you have a telephone based support contract, you may contact Red Hat at
1-888-GO-REDHAT for technical support for the problem you are experiencing.