Bug 10852

Summary: Anaconda crashes in both upgrade and fresh install - can't find file
Product: [Retired] Red Hat Linux Reporter: Knut Haugen <knut.haugen>
Component: anacondaAssignee: Michael Fulbright <msf>
Status: CLOSED NOTABUG QA Contact:
Severity: high Docs Contact:
Priority: medium    
Version: 6.2   
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
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Clone Of: Environment:
Last Closed: 2000-04-17 15:09:35 UTC Type: ---
Regression: --- Mount Type: ---
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oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
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Description Knut Haugen 2000-04-16 10:14:40 UTC
This bug has been reproduced (independantly) on an Dell Optiplex gxPRO
200, 96 MB Ram SCSI/IDE, in an attempt to upgrade, and a fresh install on
a brand new PIII 550 machine, 256 RAM made by No. hardware-vendor Tech
Computers. The diffrence in hardware is obviuos.

This bug was not on the list of fixed errata for the boot-image upgrades
and is therefore submitted.

The installer crashes when it is supposed to start copying packages to the
disk. The appended trace is what shows up on one of the consoles in use by
the installer. The gui just hangs.


stacktrace:

Exception in thread Thread-3:
Traceback ( innermost last):
  File "/usr/lib/python1.5/threading.py", line 376, in __bootstrap
    self.run ()
  File "/usr/lib/anaconda/iw/progress.py", line 16, in run
    rc = self.todo.install ()
  File "/usr/lib/anaconda/todo.py" line 1169, in doInstall
    self.instLog = open (self.instPath + logname, "w+" )
 IOError: [Errno: 2] No such file or directory:
 '/mnt/sysimage/tmp/upgrade.log'

Comment 1 Jay Turner 2000-04-17 15:09:59 UTC
By any chance is /tmp a symbolic link to another filesystem?  The installer is
not able to deal with /tmp being an absolute link to another filesystem and I am
pretty sure this is the problem you are seeing.  If this is indeed the case,
then try changing the absolute link to a symbolic link and try the upgrade
again.  Please reopen this bug if you continue to have problems.