Bug 108732

Summary: RHN Update Agent can't register User Name
Product: [Retired] Red Hat Linux Reporter: Frank Farian <moppel_1>
Component: rhn_registerAssignee: Bret McMillan <bretm>
Status: CLOSED CANTFIX QA Contact: Fanny Augustin <fmoquete>
Severity: medium Docs Contact:
Priority: medium    
Version: 9CC: gafton, mattdm, mihai.ibanescu
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2007-01-02 19:07:12 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Frank Farian 2003-10-31 17:09:39 UTC
Description of problem:

Registration RHN networks failed. I'm running the RedHat update agent. First bug
is that the update agent can't retrieve the privacy statement. After that
everything runs smoothly up to the point where the update agent tries to submit
my profile to RHN. error message: Problem registering User name.

I've an existing account at RHN.

Furthermore I'll get the following error message after the registration failed
and I want to restart it.

Exception type SSL.Error

Exception Handler Information
Traceback (most recent call last):
  File "/usr/bin/../share/rhn/rhn_applet/rhn_applet.py", line 448, in refresh
    self.model.refresh(force)
  File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_model.py", line 264, in refresh
    self.__rpc_server__.refresh(force)
  File "/usr/bin/../share/rhn/rhn_applet/rhn_applet_rpc.py", line 84, in refresh
    status = server.applet.poll_status()
  File "/usr/lib/python2.2/xmlrpclib.py", line 821, in __call__
    return self.__send(self.__name, args)
  File "/usr/lib/python2.2/site-packages/rhn/rpclib.py", line 126, in _request
    verbose=self._verbose
  File "/usr/lib/python2.2/site-packages/rhn/transports.py", line 130, in request
    headers, fd = req.send_http(host, handler)
  File "/usr/lib/python2.2/site-packages/rhn/transports.py", line 614, in send_http
    headers=self.headers)
  File "/usr/lib/python2.2/httplib.py", line 701, in request
    self._send_request(method, url, body, headers)
  File "/usr/lib/python2.2/httplib.py", line 723, in _send_request
    self.endheaders()
  File "/usr/lib/python2.2/httplib.py", line 695, in endheaders
    self._send_output()
  File "/usr/lib/python2.2/httplib.py", line 581, in _send_output
    self.send(msg)
  File "/usr/lib/python2.2/httplib.py", line 560, in send
    self.sock.sendall(str)
  File "/usr/lib/python2.2/site-packages/rhn/SSL.py", line 191, in write
    sent = self._connection.send(data)
Error: [('SSL routines', 'SSL3_GET_SERVER_CERTIFICATE', 'certificate verify
failed')]

I've already installed the up2date SSL updates.

Version-Release number of selected component (if applicable):


How reproducible: every time


Steps to Reproduce:
1. start up2date
2.try to register to rhn by using the update agent
3.
    
Actual results:


Expected results:


Additional info:

Comment 1 Bill Nottingham 2006-08-05 04:46:57 UTC
Red Hat apologizes that these issues have not been resolved yet. We do want to
make sure that no important bugs slip through the cracks.

Red Hat Linux 7.3 and Red Hat Linux 9 are no longer supported by Red Hat, Inc.
They are maintained by the Fedora Legacy project (http://www.fedoralegacy.org/)
for security updates only. If this is a security issue, please reassign to the
'Fedora Legacy' product in bugzilla. Please note that Legacy security update
support for these products will stop on December 31st, 2006.

If this is not a security issue, please check if this issue is still present
in a current Fedora Core release. If so, please change the product and version
to match, and check the box indicating that the requested information has been
provided.

If you are currently still running Red Hat Linux 7.3 or 9, please note that
Fedora Legacy security update support for these products will stop on December
31st, 2006. You are strongly advised to upgrade to a current Fedora Core release
or Red Hat Enterprise Linux or comparable. Some information on which option may
be right for you is available at http://www.redhat.com/rhel/migrate/redhatlinux/.

Any bug still open against Red Hat Linux 7.3 or 9 at the end of 2006 will be
closed 'CANTFIX'. Again, if this bug still exists in a current release, or is a
security issue, please change the product as necessary. We thank you for your
help, and apologize again that we haven't handled these issues to this point.


Comment 3 Bill Nottingham 2007-01-02 19:07:12 UTC
Red Hat Linux 7.3 and Red Hat Linux 9 are no longer supported by Red Hat, Inc.
f you are currently still running Red Hat Linux 7.3 or 9, you are strongly
advised to upgrade to a current Fedora Core release or Red Hat Enterprise Linux
or comparable. Some information on which option may be right for you is
available at http://www.redhat.com/rhel/migrate/redhatlinux/.

Closing as CANTFIX.