Bug 109395

Summary: hp printer 960c cant load the driver
Product: [Fedora] Fedora Reporter: Alex Thomsen Leth <alexl>
Component: hotplugAssignee: Bill Nottingham <notting>
Status: CLOSED CURRENTRELEASE QA Contact: Brock Organ <borgan>
Severity: medium Docs Contact:
Priority: medium    
Version: 1CC: rvokal, twaugh
Target Milestone: ---   
Target Release: ---   
Hardware: i386   
OS: Linux   
Whiteboard:
Fixed In Version: Doc Type: Bug Fix
Doc Text:
Story Points: ---
Clone Of: Environment:
Last Closed: 2003-11-07 21:07:48 UTC Type: ---
Regression: --- Mount Type: ---
Documentation: --- CRM:
Verified Versions: Category: ---
oVirt Team: --- RHEL 7.3 requirements from Atomic Host:
Cloudforms Team: --- Target Upstream Version:
Embargoed:

Description Alex Thomsen Leth 2003-11-07 13:52:35 UTC
From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.6a)
Gecko/20031029

Description of problem:
fedora core has detected my printer, but it cant load the driver.it
worked in test3.

Version-Release number of selected component (if applicable):
??

How reproducible:
Always

Steps to Reproduce:
1.press print :-)
    

Actual Results:  the printing window close, but nothing else

Expected Results:  my printer to print

Additional info:

Comment 1 Tim Waugh 2003-11-07 13:58:52 UTC
Please attach the output of 'printconf-tui --Xexport'.

Comment 2 Alex Thomsen Leth 2003-11-07 14:26:33 UTC
[root@simba root]# printconf-tui --Xexport
<?xml version="1.0"?>
<adm_context VERSION="0">
  <id NAME="local" SERIAL="1068209362">
    <null/>
    <null/>
    </id>
  <datatree>
    <printconf TYPE="LIST">
      <print_queues TYPE="LIST">
        <printer ATOMIC="TRUE" TYPE="LIST">
          <alias_list ANONYMOUS="TRUE" TYPE="LIST">
            </alias_list>
          <queue_description TYPE="STRING" VALUE=""/>
          <lpoptions TYPE="LIST">
            <page-bottom TYPE="STRING" VALUE="86"/>
            <cpi TYPE="STRING" VALUE="12"/>
            <lpi TYPE="STRING" VALUE="7"/>
            <scaling TYPE="STRING" VALUE="100"/>
            <page-right TYPE="STRING" VALUE="57"/>
            <page-left TYPE="STRING" VALUE="57"/>
            <wrap TYPE="STRING" VALUE="true"/>
            <page-top TYPE="STRING" VALUE="72"/>
            </lpoptions>
          <queue_type TYPE="STRING" VALUE="LOCAL"/>
          <queue_data TYPE="LIST">
            <local_printer_device TYPE="STRING" VALUE="/dev/usb/lp0"/>
            </queue_data>
          <filter_data TYPE="LIST">
            <mf_type TYPE="STRING" VALUE="MFOMATIC"/>
            <flags TYPE="LIST">
              <assume_data_is_text TYPE="BOOL" VALUE="FALSE"/>
              <rerender_Postscript TYPE="BOOL" VALUE="FALSE"/>
              <convert_text_to_Postscript TYPE="BOOL" VALUE="TRUE"/>
              </flags>
            <printer_id TYPE="STRING" VALUE="HP-DeskJet_960C"/>
            <gs_driver TYPE="STRING" VALUE="hpijs"/>
            <foomatic_defaults ANONYMOUS="TRUE" TYPE="LIST">
              <option_default TYPE="LIST">
                <name TYPE="STRING" VALUE="PageSize"/>
                <type TYPE="STRING" VALUE="enum"/>
                <default TYPE="STRING" VALUE="A4"/>
                </option_default>
              </foomatic_defaults>
            </filter_data>
          <filter_type TYPE="STRING" VALUE="MAGICFILTER"/>
          </printer>
        </print_queues>
      </printconf>
    </datatree>
  </adm_context>


Comment 3 Alex Thomsen Leth 2003-11-07 14:29:45 UTC
here i unplug the printer and then plug it in again.

/var/log/messages:

Nov 7 13:57:19 simba kernel: usb.c: USB disconnect on device 00:07.2-1
address 2
Nov 7 13:57:19 simba kernel: printer.c: usblp0: removed
Nov 7 13:57:20 simba devlabel: devlabel service started/restarted
Nov 7 13:57:23 simba kernel: cdrom: This disc doesn't have any tracks
I recognize!
Nov 7 13:57:56 simba kernel: hub.c: new USB device 00:07.2-1, assigned
address 3
Nov 7 13:57:56 simba kernel: printer.c: usblp0: USB Bidirectional
printer dev 3 if 0 alt 0 proto 2 vid 0x03F0 pid 0x3104
Nov 7 13:57:59 simba usb.agent[4939]: missing kernel or user mode
driver printer
Nov 7 13:58:00 simba devlabel: devlabel service started/restarted

Comment 4 Tim Waugh 2003-11-07 15:06:53 UTC
What does 'lpstat -o' say?

Comment 5 Alex Thomsen Leth 2003-11-07 16:06:51 UTC
nothing

Comment 6 Tim Waugh 2003-11-07 16:13:48 UTC
So cupsd is running.

What does 'rpm -V kernel' say?

Comment 7 Alex Thomsen Leth 2003-11-07 16:18:43 UTC
[root@simba root]# rpm -V kernel
.M......   /dev/shm


Comment 8 Tim Waugh 2003-11-07 16:31:56 UTC
What does 'modprobe printer' say?

Comment 9 Alex Thomsen Leth 2003-11-07 16:34:46 UTC
[root@simba root]# modprobe printer
[root@simba root]#


Comment 10 Tim Waugh 2003-11-07 16:36:43 UTC
You said in the first comment that 'it cant load the driver' -- is
there an error message that said this?  Or are you looking at the
kernel messages?

Comment 11 Alex Thomsen Leth 2003-11-07 16:38:38 UTC
it was a kernel message..

#3

Nov 7 13:57:59 simba usb.agent[4939]: missing kernel or user mode
driver printer

Comment 12 Tim Waugh 2003-11-07 16:40:14 UTC
This actually comes from hotplug.

Comment 13 Alex Thomsen Leth 2003-11-07 16:42:40 UTC
then i dont know, but i know it cant print.

Comment 14 Bill Nottingham 2003-11-07 16:49:15 UTC
Is the 'printer' module actually loaded?

Comment 15 Alex Thomsen Leth 2003-11-07 16:54:21 UTC
[root@simba root]# lsmod
Module                  Size  Used by    Tainted: P
floppy                 57020   0
scanner                12056   0  (unused)
printer                 8928   0
emu10k1                68616   2  (autoclean)
ac97_codec             17064   0  (autoclean) [emu10k1]
sound                  73300   0  (autoclean) [emu10k1]
soundcore               6500   7  (autoclean) [emu10k1 sound]
sr_mod                 17752   0  (autoclean)
parport_pc             18788   1  (autoclean)
lp                      8868   0  (autoclean)
parport                36800   1  (autoclean) [parport_pc lp]
8139too                16808   2
mii                     3992   0  [8139too]
ipt_REJECT              4344   1  (autoclean)
ipt_state               1080   2  (autoclean)
ip_conntrack           28840   1  (autoclean) [ipt_state]
iptable_filter          2444   1  (autoclean)
ip_tables              15264   3  [ipt_REJECT ipt_state iptable_filter]
ide-scsi               11984   0
scsi_mod              107080   2  [sr_mod ide-scsi]
ide-cd                 35488   0
cdrom                  33216   0  [sr_mod ide-cd]
keybdev                 2944   0  (unused)
hid                    24356   0  (unused)
usb-uhci               25964   0  (unused)
usbcore                78368   1  [scanner printer hid usb-uhci]
mousedev                5428   1  (autoclean)
input                   5824   0  (autoclean) [keybdev hid mousedev]
agpgart                54276   3  (autoclean)
nvidia               1764800  11  (autoclean)
ext3                   70532   4
jbd                    51732   4  [ext3]
[root@simba root]#


Comment 16 Bill Nottingham 2003-11-07 17:00:03 UTC
So, it's actually loaded correctly; I'm guessing that's a spurious
hotplug message.

Comment 17 Alex Thomsen Leth 2003-11-07 17:04:15 UTC
do you know what has changed from test 3 to core 1??
its weird it just stoped working.

Comment 18 Alex Thomsen Leth 2003-11-07 21:07:48 UTC
there must have been some problems during the installation. i
reinstalled and the printer is printing.